About Bob
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Reviews for Bob D
Steve Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door repair. The worked performed was done professionally and timely. My service agent was Robert D who explained what work was needed to fix my problem. Precision is lucky to have Robert on their team.
Brian Silverberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My technician was Robert D. and he was fantastic! Knowledgeable, professional, courteous. I am very happy with both the product I received and the servicing required to install it. Will be happy to recommend Precision in the future!
Judy Allison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Evaluated the problem with garage door opener...immediately repaired it. Robert was very courteous and knowledgeable.
Mike Mirando
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service rep was helpful, knew what to do and did it in a very short time.
Thomas Schuler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert did a spring conversion on my door and I will attest to the fact he really knows his job. Overall did a excellent job. Was pleased with everything, response time, time of completion and pertinent information he supplied while working. I watched the whole operation from begging to end was very impressed
Elaine James
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very happy. Repair was a little tricky and Robert returned promptly and made sure the garage door was working perfectly.
Dave Cammarata
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was certainly 5 star. Robert arrived on the early side of the window given, that was a bonus. My wife and I didn't have to wait around all afternoon. Robert identified the issue, gave us our options and repaired the door in a timely and efficiently manner. We certainly appreciate the Saturday afternoon service, certainly made life easier.
Patricia Kuerzdoerfer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am extremely happy with the service that I received from start to finish! Everyone was VERY nice and professional!! I highly recommend this company!!
Robert Murszewski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert repaired our broken garage spring. He was very professional And very knowledgeable and was very helpful in telling us about The working of the garage door and what to do about the maintenence Of it. I would recommend your company and give it 5 stars
Ronald Martzolf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt,Professional,Excellent service ! Totally satisfied. Would highly recommend!
Susan Majika
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the service received from your company. Your service representative was very professional and did an excellent job.
John Steigler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door decided to break on the closest day of the year. In calling places for repairs (especially on a Sunday), Precision answered their phones. I explained the problem and they said they would be out about noon the next day. They called and were there at 10am. Told me the problems, gave me a price and fixed it within 1 1/2 hr. Talked about a new door, and will take amount of repair bill off door and installation. Great job
Kathy Danahy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We are pleased to give Robert D. and the job he performed today, 5 stars. The effort to arrive at our home, on this 4 degree morning, to provide us w/an estimate is worthy of an extra star. We were very appreciative of his explanation of the varied ways this door could be repaired. He gave us the prices and the lifetime warranty available, where we could choose. As a result, Robert had the job completed within the next 60 minutes. Through these tough weather days, here in WNY, it is a great relief to have this door repaired so efficiently. Thank You again to Robert D. for helping us so quickly.
Warren Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.
Warren, I personally apologize for the delays. I appreciate you being so understanding and am glad everything worked out.
JEFF SWALUK
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.
Rachel Huntington
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank you Robert for updating and servicing my garage doors. I wasn't aware of the issues of my current system and am so happy you were able to inform and install the new parts/remotes the same day. It was a pleasure working with this Company - Very Happy Customer-
Leo Wojciechowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I looked you up in the phone book and was happy to hear that you could come out the same day. Robert was here in no time at all, was very personable and well informed. Had the problem fixed right away. He knew his business and your very fortunate to have such a worker.
Keith Puchalski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a power surge in my neighborhood and the result was my garage door opener was fried. I called another well known garage door company and although I was not impressed with my initial phone call I decided to stick with them because a few friends of mine had good results using this company. After telling them my problem and exchanging some information with them, I waited for a call back from them because that's what they said was standard procedure, when they finally called me back four days later they said it would take ten days to come to my house. Frustrated, I decided to call Precision and the service I received from that point on was second to none. Meagan took my call and made me feel like she was helping out one of her family members. The technician Robert was able to come down that day and install a new garage door opener and new springs. I was extremely satisfied with my experience with Precision. I have had some issues with the my garage door since, which had nothing to do with the Precision install but the fact that I just have an old garage door. Once again, the day I called, within a few hours someone was able to come down and correct the issue at no charge. Any good business owner knows that word of mouth is the best advertisement you can get, and I go out of my way to tell people about my experience with Precision. I give them a five star rating and when I'm ready to get a new garage door I look forward to my phone call and excellent service I will receive from them.
Kevin Mcmahon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert was a pleasure to work with and I'm very, very happy with the work he did today, and look forward to having him back when the new garage door comes in! Robert was also a very pleasant, personable person. Thank you!
Joseph Sowinski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service. Prompt response to emergency call. Decided to replace old door and found the service technician (Robert D.) to be most knowledgeable and technically expert. The crew installing the new door was extremely efficient and professional. Precision Door is a first rate company that delivers great service and a terrific Made in America product. Highly recommended.
William Quick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I came home from several errands and a few minutes after I parked the car in the garage we heard a loud noise. The right side spring on our 16 foot garage door had snapped. I called Precision and the service man was here in just under three hours. He replaced both springs, as I knew he would have to, explained why and after both springs were done he went over every piece of hardware on the door to be sure all were snug and secure. He illustrated how a garage door can be checked for balance, greased fittings as needed, saw the door was moving smoothly and then reattached the garage door opener and checked the chain. Great job in about an hours time, came in uniform, with a well marked truck went over all pricing and cleaned up after. I was very satisfied with his work and ordered two new side trim pieces with weatherproofing as the old ones were quite worn.
Carl Lowry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.
Brian Preston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thanks guys. Great service. May need some door replacements in future. Will call you when the time comes.
Technician: Bob D
Service: Garage Door Opener Repair
Ellen Collier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I cannot say enough nice things about Precision. Our garage door would not close so I called late afternoon and Robert D. was at our house within an hour. From the very friendly person on the phone to Robert's professionalism, I was very impressed and will highly recommend them. If I could I would give you 10 stars! Thank you!
Kirk Wildermuth
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would absolutely recommend Preciision Door for any and all garage door service needs. Robert recently visited to install a new opener, bearings and a keyless pad. All were installed professionally and with a thorough explanation as to how and why. It's a great idea to have a short bio and picture of the service person. Again. I am totally sold on Precisions sales and service.
Richard Fischer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt! Tweaked door perfectly! Friendly and knowledgeable, Really impressed with garage door service.
Harry Myszka
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had Robert D repair my garage door and I am very satisfied with the work . He came about 2 1/2 hrs After I called and his work was great . I will let my friends know about the great job Precision Garage Door does . Thank you
John Inskip
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was very nice.
Hal Leader
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service is only as good as the service person who represents the company. Robert Dressler is the type all person all companies wish they had representing them. Not only was he efficient and neat, but the type of person that truly care about the customer. It was (almost) a pleasure to spend the money.
Christine Hicks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I purchased a new replacement garage door and garage door opener. My interaction with the company, from appointment to installation, was a positive one. The technician, Rob, was easy to work with, and when a small misunderstanding regarding pricing was disclosed, Anthony was quick to make the adjustment. I would highly recommend this company. A fair price, a good product, and stellar customer service.