Patrick M has received 188 reviews, averaging 4.86 Stars!

About Patrick

Pat has been with Precision for over a decade now and you'll find me handling most door inquiries as well as in the field tending to customers concerns. He was born in Syracuse and raised in Cheektowaga New York. He attended Erie County Community College and then traveled to Florida to provide hurricane relief with FEMA. He lives in Amherst with his wife and together we have a beautiful daughter. Pat spends his spare time with his daughter playing sports.
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Reviews for Patrick M

David Soda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamburg, NY 02/01/2020

Hesitated to respond a bit to ensure that garage door would keep working past a few days. So good, so far. Patrick was great; worked quickly and efficiently. The non-response to remotes, and keypad problem does seem to have been fixed. Kudos. Dave

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Paul Sortisio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 01/13/2020

The service from Precision is great. The appointment was easy to make, and they were here exactly when they said they would be. Overall excellent experience.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Brian Lux

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 12/18/2019

Had patrick m. Out for an estimate earlier this month. Very professional and courteous. Haven’t decided to do the work yet but the first step of dealing with the estimator was a good start.

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Dennis Aquilina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 12/17/2019

Door installed 9 months ago, wouldn't open, tech came and made adjustment and now working fine.He was courteous and knowledgeable.AAA+.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Joe Gilbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Both visits (estimate & installation) were great. Techs were professional, explained everything and did a great job on the install. Door is beautiful and extremely quiet (we have to check to actually see if it opens/closes!) Great job guys!

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

Bruce Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 03/11/2019

Needed to replace my 20 year old garage door after it froze to the ground and called Precision Door. The technician made a temporary fix (at no charge) while my door was being manufactured. The tech that installed to door was efficient and friendly. We did have an issue with my old sensors, but they replaced them at no charge and my door is now functioning perfectly. Thanks!

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

Jean Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Youngstown, NY 03/09/2019

I wish to compliment you on your wonderful repairmen. They were so courteous and professional. They explained just what the problem was and repaired it in a hurry. Also was so pleased with how fast you responded to repair it. I would recommend you to anyone needing help with their garage door. Thanks again.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Cables

Nancy Krawczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 02/19/2019

What a pleasant experience. Mark came over yesterday to measure the door, was so polite and new exactly what I wanted and explained the differences between insulated vs. non insulated. He spoke to my husband about trimming around the door and he made notes to address this additional feature which can only be done in the later spring when it is warmer. Can't wait for our new door!

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

John Vallance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 12/01/2018

Exceptional service, from Patrick and your team , a pleasure to do business with Precision Overhead Door Service .

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Insana

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 11/29/2018

I have used Precision in the past and was satisfied with their service. I recently had a problem with my garage door not closing properly and had a serviceman come out. The wire for the pulley had come off and got twisted. This was probably something I could have easily done myself if I was handy. The serviceman was literally here 5 minutes. I was charged the full price of a service charge, 80 some dollars with tax. I believe a good business practice would have been to have been comped for this very minor repair, or at least to have been given some type of discount. I will think twice before using Precision again in the future.

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Jan Hastreiter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alden, NY 11/25/2018

Same day service..came when they said they would arrive....fixed problem in minutes!! Nice guy.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Sherry Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The information was on the existing overhead door you were the source. I called for service in July and in replacing the opener to newer version with digital keypad I also asked for a new door gasket to keep snow out. This last did not get completed. I called to follow up before snow started and it was resolved. Thanks

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Mary Toczek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/17/2018

Saw the coupon offered,called and an appointment was made quickly for both services. The technician called prior to arrival and the service was completed as requested. I especially appreciated the options that were offered during the July 20 repair. I will definitely recommend your company if someone is looking for a garage door service.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Nancy Weisbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alden, NY 09/20/2018

Pat is wonderful - called to say when he would arrive and arrived right at that time. Came to repair the garage door opener and did it quickly and efficiently. I have recommended Precision to several other people, and will continue to do so. Thank you for being trustworthy!!!!

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Garage Door Opener

John Zurek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 08/20/2018

gust 20th between 10 a.m. and 11 a.m. Patrick M did not show up until 12:30 I specifically told the lady when I made the appointment that I must be out of my house by noon for a golf date and Sheridan which I missed. I think you have to come up with a better communication system between the customer and the employee that's coming to the house I was told her there was a delay I would be called and I would have canceled my appointment for a different date but I ended up canceling my golf outing which I'm not happy about but it all ended okay Patrick was very courteous and professional and I am having a new garage door installed in 4 to 6 weeks

Patrick M

Commercial: Patrick M

Service: Install Garage Doors

Product: Garage Doors

Jerry Moran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 07/09/2018

Mr. Geary, I am so pleased with the service I have received from your company and your technician Pat Murrett that I will surely keep your phone number handy for the future and make sure my family and friends know the good service I received. It started from the call I made at 8:30 Sat. am and was told that I could expect service between 9:00 - 11:00. At around 9:30 Pat called and said that he would be at the house in 20 min. When he arrived he immediately diagnosed the problem and made the the best most economical repair recommendation. He displayed outstanding technical knowledge and very good customer relationship skills. "Outstanding Service". "Nice Job Pat".

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Rollers

Debbie Zontek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is an exceptional company. I was able to get a same-day appointment on a Saturday to eliminate a noise problem. Pat Murrett was my technician today and eliminated the noise by replacing the chain rail. Great Job Pat. To my surprise, the replacement was under warranty, which Precision honored. Not only will I continue to call Precision to service my garage but I've told others to do the same. The one thing I noticed was that the same technicians are working for the company since I had my door installed - very little turnover (if any) means the company is great to work for and even better for their customers!!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Barbara Perez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Eden, NY 05/21/2018

Pat called and advised when he would be arriving for the appointment. He was friendly and courteous and found the problem with my garage door opener immediately. He made the necessary adjustments and was finished in less than 20 minutes. I would recommend Precision to anyone in the market for a garage door. Great service! Thanks!!

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Jim Hannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 05/18/2018

Any dealings that we have had with Precision have been excellent...!! Appointments are set up immediately and service is great. We are very pleased that we called Precision for our garage door...!!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Jeff Jepson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
05/05/2018

What an amazing company. I called on a Saturday afternoon, and had service within 2 hours. I am very pleased with the prompt and courteous service provided to me, at a very reasonable price. Patrick M. is an outstanding professional technician, very knowledgeable and efficient. He had the job completed in no time. He was very pleasant to have at my home. I look forward to him servicing the rest of my doors in the future. Your company will have my vote for excellence, as well as having an outstanding employee. Thank you.

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Springs

Wesley Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mr. Geary: This is my first time using Precision Door Services, and it was a fine experience. I want to thank those who select the men who work for your fine company. As is my custom, I did review the many comments that satisfied customers have made, and thus my call to Precision. Pat Murrett was my service gentleman, and he was, as I expected, knowledgeable and very clear in describing the trouble that I was having with my door. As I said, I expected him to be in the possession of such knowledgeable, but what I really look for in people who provide customer services are personality, character, trustworthiness, and kindness. Lets also not forget to mention - pleasantness. These are attributes that employers cannot manufacture, but do themselves well when hiring those who are in the possession of these qualities. We the public get to know you through them. To you and all of your staff, my best regards. Dr. W. T. Carter U.B. Faulty (Retired)

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Russell Welker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lewiston, NY 04/12/2018

Pat was very professional while repairing my garage. I would highly recommend Precision!!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Linda Maze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Elma, NY 03/20/2018

PATRICK M. WAS POLITE, KNOWLEDGABLE, AND PROFESSIONAL. HE GAVE US GREAT CUSTOMER SERVICE. WE WERE VERY IMPRESSED WITH HIS HONESTY! HE IS AN ASSET TO THE PRECISION GARAGE DOOR COMPANY. WE HIGHLY RECOMMEND HIM TO ANYONE NEEDING SERVICE!

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Garage Door Opener

Guy Schiavi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 03/19/2018

I choose Precision because they helped me with another problem I had earlier in the year with my garage door. I called Precision and just over an hour later Pat was at my door. Pat was wonderful! He found the problem within 5 minutes. I needed new springs and rollers. The work was completed in an hour. In the future, if I have any garage door issues, I will call Precision. Hopefully Pat will be available, a knowledgeable gentleman, a true asset to the business!

Patrick M

Commercial: Patrick M

Service: Broken Garage Door Spring Repair

Product: Springs

Bob Braun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 03/12/2018

We had a situation where we needed a garage door that had come off of its tracks fixed fast. Contacted Precision who handled the situation very quick. Customer service staff was very professional and our garage door was fixed and working in only a couple of hours after the service call was placed. Thanks for a great job Precision Team!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Springs

Kate Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Depew, NY 02/26/2018

Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Opener

Brenda Fernandez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 01/25/2018

Fast, efficient service...

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Garage Doors

Cindy Trowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service and young man were outstanding. I definitely would recommend this company.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Brian Smistek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

One of the most responsive companies we've ever dealt with. There are a number of reasons: punctuality, clarified options, costs and previous dealings. The company rep (Pat) was a true gentleman, patient and very informative in assisting us in choosing a great door and assembly. Thanks Pat!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Product: Garage Doors

Joy Guarino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 12/28/2017

My original call was for service on my existing opener. Patrick was professional and polite - on time, explained the mechanics, and offered a few options. I chose to replace the opener and the work was completed within 90 minutes. Very happy with the service and opener.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

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