The person who answered the phone was quick to help. She sympathized with my issues and offered a next day appt. I was told a tech would be on site between 4and 8pm. Pat called at 4:30pm to give me an idea of arrival time. He arrived right when he said he would and got right to work. The first thing he did though, was shake my hand. That made me feel very trusting in his honesty and work ethic. And I was not disappointed at all. He worked efficiently, offered alternatives and shared the pricing as the job went on so I was not surprised at the end. He was a true gentleman and an asset to your company.

- Bob H.

A cable snapped on my garage door in the middle of January (of course). I called Precision and Patrick came out that afternoon. He was very knowlegeable and his estimates turned out to be right on target. I was going to wait for another estimate, but was glad I didn't when the other company did not get back to me for several days. Bill was on the installation team during the chilling weather. They were delayed , but he had called to tell me and they did finish the job on schedule. They even did a little patch up work on my wall, which I greatly appreciated. Overall, the product and service were refreshingly superb for a situation that I was not looking forward to. Thank you Precision!

- Ken Roehner

Due to unfortunate circumstances related to Williamsville's deep freeze, I found your company when my garage door was completely engulfed in ice damaging the cables, rollers and spring and making the door inoperable. The technician dispatched to me was Pat Murrett who I immediately bonded with! He was sympathetic to my crisis but very knowledgeable and respectful (taking his dirty boots off to walk through my house to the garage). He assessed the situation and due to the extreme ice he was unable to do the job yesterday. The ice on the building first needed to be removed! He came back today, exactly as planned and put my garage door back together even better than it originally was. While this job was certainly not in my budget I feel that Pat gave me my money's worth including a lifetime warranty on the work and parts. I would highly recommend Precision for their customer service ethics and their ability to select talented, knowledgeable technicians to back up their standards. Brian came with Pat today who was shadowing him as an employee trainee and he also fit the Precision image perfectly! Very exceptional young men! With gratitude.... ~carol

- Carol Borrello

"Patrick" came as promised on a terrible winter day and corrected the minor problem with my garage door opener. He was polite and explained what had happened. I like to see the photo of the tech person who will be coming to my home. It makes me feel a little more comfortable. I would recommend Precision Door, and I give them a five star rating!

- Brenda Fernandez

We called and they came out the very next day. Our Tech was Patrick. He was very helpful and knowledgeable and told us a few things we might want to consider in the future as the garage door is quite old. He fixed the rollers and Wala the door opened and closed VERY QUIETLY (yea). We would not hesitate to have them come and do the other work. Patrick was a real sweetheart !!! Great employee !!!!! I must say that I appreciate that you can see your teck on the site. Even though my husband was home It gave me a sense of security. More so if I was a woman home alone.

- David Schuck ( the Mrs. filled out the review as hubby is not a computer gujy )

5 STAR!!! Service was excellent. The technician, Michael B. Holbok, was on-time, very polite; scoped out the problem and then informed me exactly what was wrong with the unit and offered several suggested remedies for me to choose from. The work was completed in a very timely manner and the opener works excellently!! I will definitely recommend Precision to anyone who may need work done on a garage door and / or opener. In fact, I will be replacing a second garage door opener in the near future and I will request that Mr. Holbok be the technician that does the work when the time comes. Bottom line I was exceptionally satisfied with the workmanship that Mr. Holbok did.

- Paul Thomson

We were very satisfied with our timely service & professionalism of the technician and company. Customer service was great after a minor misunderstanding about a coupon discount. A representative was quick to respond & rectify the situation.

- Jodi Mazer

Pat showed up exactly when he said he would and did an exceellent job. He gave us several options and explained the pros and cons of each of the options. The price he quoted for the work was the price we payed. No high pressure sales and no nonsense. He was extremely professional, explained all of the work that he did, made sure we understood all of the details, warranties, etc., and the area of the garage that he worked in was spotless when he left. We have a detached garage and the outside temperature was three degrees the evening he arrived and installed the garage door opener and repaired the garage door. I would highly recommend Precision if you have any issues with your garage door.

- Raymond Myers

5 Stars! One of the garage doors springs had snapped on my garage door. I called this morning to schedule a repair, and the Tech (Pat) was here just a few hours later! Thank You for doing the repair so quickly! Great job!

- Michelle Martin

excellent service and very professional

- Josephine Borrillo

After watching a you-tube video and not being able to fix the broken cable on our own, we did a Google search and decided to call Precision. They offered emergency service on a very cold Saturday afternoon. Patrick was very personable, informative, and efficient. He explained his work and what we need to do to keep our system in proper working order. The work area was clean when he left. As it turned out, the you-tube video was part of Precision. We would highly recommend Patrick and Precision.

- David Brown

I highly recommend Precision Overhead Door for all your garage door needs. I was most impressed with Precision from the first meeting. The tech was prompt in coming over to provide an estimate, explaining the openers they stock, recommending the proper opener for my needs,and setting a convenient install date. The tech arrived as expected to install, installed the opener, performed maintenance on the existing door rollers, cleaned up afterwords, and was polite and courteous. I am very happy with the service from Precision Overhead Door.

- Linda Haner-mele

We had our door repaired today by Patrick. He did an excellent job, was very courteous and professional. We had used the company 11 years ago, and they did honor their policy on life warranty parts.

- patricia schiavone

Great Local company to deal with, very honest and personal

- Vince Karam

This was the second time I used Precision Overhead Garage door service. Both times I was very happy with the service. My technician was Pat Murrett. He called me the morning that he was scheduled to make sure the time was still ok & then called again when he was on his way. I thought that was very nice. He told me all the repairs he recommended & I felt very confident that he knew his job. I was very happy with the service. My garage door is working great!

- Carol Wert

Called on Saturday night, they were there early on Sunday. Tech Pat was very professional and explained everything he was going to do, he was also very quick and courtesous. The door works better then ever. Would give these guy 5 out of 5 stars. Will recommend them to anyone.

- Steven Lucas

I was surprised to find my garage door opener unable to do its job today. I called your company(Precision Door) at 935 am and was delighted to have a scheduled appointment by 2pm. Your service technician was knowledgeable, honest, thorough and most of all patient. He replaced my damaged opener, worn springs and installed and programmed all devices, including the keypad. Thank you for rescuing me from this unexpected surprise and providing exceptional customer service too!

- Kathy Pokigo

When the garage door broke on a Saturday morning trapping my car inside I thought the repair process was going to be long and complicated (finding someone available, ordering parts, scheduling future appointments, missing work, etc.); however, Pat Murrett from Precision was at my house within a couple hours and had the door repaired that afternoon. I was extremely relieved and grateful for the prompt, professional service I received from Precision.

- Kelley Shanahan

The spring on my garage door was broken leaving the door stuck down. My son had recommended Precision door to me. My appointment was to meet at my home at 1:00 pm for a quote. As I looked at my watch turned 1:00pm, the truck was in my driveway. Patrick Murrett gave me a quote, told me what the door needed, and preformed above and behond great service.I would recommend Precision door to everyone I know who appreciates quality service. YOU GET THREE 555'S FROM ME

- Mark Schneegold

plese e-mail me the invoice for my door repair thanks

- Norbert Swiechowski

Got a tune-up deal from Angie's List. Pat came and went through the basic check up and replaced rollers. He was very professional and pleasant the whole time. Great experience overall!

- Isok Kim

We were extremely satisfied with the quick response to our request for the repair of our Garage Door, the knowlege and professionalism of the mechanic that came out and the detailed explanation of the work performed.

- Eric Plescow

I had my garage door serviced today including oiling and changing the rollers. My door was not in good shape initially and made a lot of noise upon opening and closing. I was informed by the serviceman that the bottom rollers were so rusty they weren't turning at all. He replaced the rollers, oiled the springs and the door now closes very quietly. I was very pleased with the work, the serviceman and the prompt response time and punctual arrival. I will definitely use Precision when it comes time to replace my door in the next couple of years.

- Dale Mclean

Patrick did a great job installing the rollers and providing overview of the door system operation and guidance for preventative maintenance. He also explained the potential issues I could have with the system and what to be aware. Great job and the rollers made a big difference.

- Thomas Gall

Five star rating. Patric M. arrived on time. We discussed the work to be done (replace springs) and he got to work. The work was completed in short order and very satisfactory. Patrick M is very personable, friendly, knowledgeable and efficient. I highly recommend Precision Door Service.

- William Borkowski

Patrick quickly diagnosed my garage door and determined it could be repaired- other companies tried to sell me a new door. He was extremely knowledgable about what he was doing and considered every aspect of my family's needs before helping me make a decision that would be best both short and long term. This included safety concerns, financial and day to day use. He was both professional and personal- two qualities tough to find in business today. I will recommend Precision Door to friends, family and only use them in the future!

- Melissa Nowak

Was very happy with the service we had with your company... quick service and very courteous ... would rate you 5 stars for sure....

- Barbara Fitzgerald

Mike called and asked what time would be convenient for that morning. I had been told a technician would be here between 8am to noon. He was here about 9:30 or so. He went right to work checking my garage door and replacing the rollers. He was patient and answered all my questions so I could understand what was going on with my garage door. I appreciated his thoroughness. I would recommend the company highly.

- Carol Sinclair

Fast service. Patrick was efficient, answered my questions, and put things right quickly. Many thanks

- Linda Schilk

The technician was prompt, courteous, and very professional in his manner and his explanation of what repairs were done. Would definitely call Precision for future business.

- Fredrick George