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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2075 reviews, averaging 4.92 Stars:
Product:
Lancaster, NY
Technician, Daniel S, was prompt, friendly, knowledgeable and quickly diagnosed and completed the repair and replacement of all worn parts. Necessary parts were upgraded, as needed, to ensure a prolonged future period of trouble free usage. Great experience overall and I will definitely recommend and use Precision Garage Door Service should the occasion or need arise again.
- Bill Urbanski
Product:
Grand Island, NY
the service was great
- Gregory Brown
East Amherst, NY
Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys
- Carol and John Deluca
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Product:
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
Buffalo, NY
I had a very good experience with Precision installing a new garage door to my home recently. The technician explained what I needed to know about my new door and provided excellent materials. He did his job efficiently and with competence. I am very pleased with my new garage door!
- Cheryl Mills
Product:
East Aurora, NY
nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.
- Jason
Product:
Buffalo, NY
Ben and Eric came to the rescue! Our garage door almost fell off the rails... would not close or open. Within 45 minutes of calling for a repair call, Eric was at the door and ready to repair our garage door. They were very informative, polite and clear about the situation and what repair that was needed, Thanks again guys!
- Carol Deluca
Hamburg, NY
Quick reply and service. Mario was our service tech. I received a text with his photo and time expected, Showed up right on time. Friendly, professional and knows what he is doing. Was a pleasure doing business with him an Precision. I would highly recommend them for their quality products and excellent customer service.
- Rosalie Pijacki
Lancaster, NY
Experience was great from the moment I called until repair was done. Service tech (Mario) was at my house within an hour after calling and completed the repair in less than 45 minutes. Called another place before them and they still haven't called me back...So glad I called Precision to do the work.... Very happy with your service.
- Joe Sodaro
Product:
East Amherst, NY
Compliments to your company for fast responsive service and to your serviceman Mario, who thoughtfully addressed the issues with a perfect combination of professional and friendly.
- Lynn Hemmings
Product:
Lancaster, NY
I was very pleased with the completed work and the professionalism of the installer. Great to know it was completed the day after I called with my problem. I would recommend your company to friends for certain
- Charlie Tracy
Product:
Eric, did a great job installing a new opener on my garage door
- Raymond Dunkel
Tonawanda, NY
2nd time with Precision and more than satisfied again. Bob D. was great explaining what needed to be done and then doing it. Reinforces why I would recommend to family and friends.
- Tom Gerace
Lancaster, NY
Adam and his partner were very professional and courteous. They were speedy and diligent with the install. I would highly recommend them.
- Chris Caliano
Niagara Falls, NY
Wow! Had door problems on a Thursday night, and the Precision Team was out to my house the next day to evaluate. Eric reviewed the situation and we discussed options with no pressure. I made the decision to replace my old door opener (it was 25 years old, after all!) and he put in a new unit in a little over an hour. No fuss, no muss, just a good job at a reasonable price. Will definitely use them again (if I need to!)
- charles suhay
Williamsville, NY
I contacted Precision through the chat feature on the web site. I had no difficulty communicating what was needed - an estimate on a garage door opener replacement. Cost was presented up front and a technician could come same day. When Mario (technician) arrived, he explained what might be in greatest need of replacement and different price points for repair. I chose the mid-level garage door opener, which he had available on his truck. He got to work right away and promptly completed the installation. He explained the new features when he was done. I was highly satisfied with my experience, and would definitely recommend Precision and Mario for any garage door work you need.
- Jean S
Product:
East Aurora, NY
Precision scheduled appointment quickly, and electronic communications were timely. Bob was very professional. Work completed quickly to correct a wiring issue with garage opener. Charges were reasonable. Very pleased with service.
- Elenor Strickland
Buffalo, NY
Great service. We called and within 2 hours they were at our house. We got a new opener in an hour. Just great service. I would highly recommend.
- Bradley Golda
Product:
Lancaster, NY
Eric did a great job in a timely manner. Very professional. Everything is working fine.
- William Watt
Product:
Buffalo, NY
Great company. Always great reps. Thanks again for excellent service! Glad we use your services.
- Joanne Vaughan
Elma, NY
Anothy Gracie .was on time.a very nice person .did a very very good job on repairing our garage door.and he was explain each package he did a very good job and a good worker
- Gerald Hogan
Niagara Falls, NY
add more employers like eric cant write on google no account would like to add to google if you can
- Tim Zettel
Hamburg, NY
Hesitated to respond a bit to ensure that garage door would keep working past a few days. So good, so far. Patrick was great; worked quickly and efficiently. The non-response to remotes, and keypad problem does seem to have been fixed. Kudos. Dave
- David Soda
East Aurora, NY
They came, they saw, they conquered! Explained the service completely, and performed the service impeccably.
- Rand Hill
Lancaster, NY
I chose Precision based on all of their reviews and ratings and am happy that I did! Communication with the company was excellent, as it also was with my Technician, Bob D. Everything was explained up front (service options, costs, etc.) and there was no "selling"--he let me choose without pressure. That's a rarity in today's world based on my experience. I feel that the quality of the work done was excellent and the price was extremely fair. I'll recommend Precision for sure!
- Kristopher Pendrak
Kenmore, NY
Thanks to you guys and the Eric service tech for fast and reliable service
- Richard Rinaldo
Buffalo, NY
MY wife and I had our new garage door installed yesterday. the crew was very professional and efficient while doing their work, they answered all our questions and seemed eager to help. We would highly recommend your service to anyone that asks.
- Brian Getsler
Product:
Lancaster, NY
Very impressed with the prompt service. Called in am and had Eric scheduled . He called on the way. Eric re assessed our garage Door operating situation and gave us options on repairs. Thank you for such awesome service.
- Dave Avery
Product:
It all began when our 18yo garage door started having issues. My husband called, spoke with a "pleasant and knowledgable" representative. Assessment & repair scheduled next morning. Mario was thorough, pleasantly professional & spot on with his repair. New door & opener ordered. Jessie & Matt did the installation and the pleasant, professional manner continued. From start to finish, I say 'well done' to all. If everyone I encounter are consistently pleasant, knowledgeable, professional , the work is performed in the same manner. Precision door can be proud of all those we encountered. Kudos to all!
- Charles Golden