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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2068 reviews, averaging 4.92 Stars:
Buffalo, NY
Buffalo, NY
Very quick, friendly and efficient service, however the cost was about twice what I thought/felt it should have been.
- PAUL SPRINGER
Buffalo, NY
Eric was my technician and was wonderful: very professional, explained problem/possible solutions thoroughly without pressuring me into a larger job. He was polite-and even showed me how to disconnect the door if necessary! I definitely will use you again [but hope not in the near future!] Eras Bechakas
- Terry Bechakas
Product:
Depew, NY
My appointment yesterday was between 12 and 2 pm. 10 minutes after 12 my tech Travis called said he would be there in five minutes. When Travis showed up he introduced himself immediately explained what he was going to be doing and started working. Four hours later the job was done to perfection . His work was exceptional he cleared out all of the debris explained everything to me in a very gentlemanly way. I would highly recommend Travis and precision door company.
- Joe Zanghi
Product:
Buffalo, NY
On time, courteous and very knowledgeable. We enjoyed discussing options with Eric Bruton and his insight to getting us what we needed for our garage door.
- Juan Garcia
Product:
Akron, NY
The crew called ahead and arrived as stated. The fixed the garage door seal and some panels. They did a fantastically efficient and great job, and I am very hard to impress!
- Scott House
Product:
Buffalo, NY
Had a call in for service which ended up being a new opener (I kinda figured I would need a new motor). Eric showed me options, I made selection but he ran into a problem. Problem was resolved but it did result in a labor charge for me..not unexpected. He explained all details, whys and wherefores of what I should do and what had to be done. He was very professional and admittedly took pride in his work. Will not hesitate to call again should I decide to remedy any options I chose not to do today.
- Pat Cowles
Product:
When I called I was very happy with the prompt service. The technician Dave, explained everything to us. He checked over the old equipment, and told us what he could do to fix it. We were very pleased how fast he got the job done. Would recommend highly.
- Robert Poehler
Product:
Lancaster, NY
our technician ( Eric Bruton ) was friendly, courteous and efficient. Fixed our problem quickly and our door worked back to normal in a short amount of time! Thank You !!!
- Michael Paradowski
Product:
Buffalo, NY
The tech, Eric, that came out was fantastic! He was right on time and explained everything to me and did a fantastic job.
- Martin Rochford
Product:
Buffalo, NY
Eric was very pleasant and knowledgeable in his work performance. He patiently explained our options.
- Thomas Aquilina
Fast Excellent Professional service . Eric was fantastic! Springs, rollers, cables , were replaced I could not of asked for better service and fast . Thanks
- Mark Chadderdon
Product:
Cheektowaga, NY
The tecnician Eric B was punctual, polite, and absolutely professional. Did a great job and u can even have a few laughs with him. Highly recommend and will use again.
- Jodi Christ
Alden, NY
Both technicians were extremely professional and answered all my questions. The technician on Saturday had done a great job installing everything that I needed to be replaced. I will highly recommend your company to everyone that I know.
- Maria Prokop
Lancaster, NY
I was completely satisfied today with the service performed on my non-working garage door. It was especially important to be able to have my garage door serviced during this current COVID-19 pandemic! My service technician Eric was very courteous and polite as he listened to my concerns. After his inspection of my equipment he provided 3 written estimates of service alternatives for this repair for my consideration. He completed the work within an hour and gave me a thorough review of the service he performed as well as a review of the warranty information. Based on all the above I would highly Precision Door!
- AnnMarie
Product:
Elma, NY
Your Technician Travis was a total pro. He was so organized with his tooling and parts required for the new door install. I know at this time business is slow due to the Pandemic. But you kept the right employee on. removal of old door and install of new took 3 hrs ( 1 Tech)
- Stan Mamak
Product:
Buffalo, NY
Excellent service, a pleasure to work with.
- Jessica Reynolds
Buffalo, NY
Eric was great
- Ryan Hansgen
Eden, NY
Eric the service technician was great to deal with. He was very knowledgeable and worked efficiently. He was very polite and approachable..Thanks
- Steven Dibble
Product:
North Tonawanda, NY
Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.
- John Penna
Buffalo, NY
Very happy with our spring repair and garage door is like new. Our service tech - Eric was very nice, explained everything well, provided a few options and very efficient. Our garage was up and running in under two hours. I am very happy with the service and would highly recommend them to family and friends.
- Jennifer Britton
Product:
Clarence, NY
Excellent technician Anthony and all around great service. Pleased every time I go with Precision from initial call to finish. Highly recommend!
- John Parks
Product:
Buffalo, NY
excellent job.
- John Sweeney
It all began when our 18yo garage door started having issues. My husband called, spoke with a "pleasant and knowledgable" representative. Assessment & repair scheduled next morning. Mario was thorough, pleasantly professional & spot on with his repair. New door & opener ordered. Jessie & Matt did the installation and the pleasant, professional manner continued. From start to finish, I say 'well done' to all. If everyone I encounter are consistently pleasant, knowledgeable, professional , the work is performed in the same manner. Precision door can be proud of all those we encountered. Kudos to all!
- Charles Golden
Product:
Lancaster, NY
Technician, Daniel S, was prompt, friendly, knowledgeable and quickly diagnosed and completed the repair and replacement of all worn parts. Necessary parts were upgraded, as needed, to ensure a prolonged future period of trouble free usage. Great experience overall and I will definitely recommend and use Precision Garage Door Service should the occasion or need arise again.
- Bill Urbanski
Product:
Grand Island, NY
the service was great
- Gregory Brown
East Amherst, NY
Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys
- Carol and John Deluca
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Product:
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
Buffalo, NY
I had a very good experience with Precision installing a new garage door to my home recently. The technician explained what I needed to know about my new door and provided excellent materials. He did his job efficiently and with competence. I am very pleased with my new garage door!
- Cheryl Mills
Product:
Very professional. Very informative and efficient and timely. Overall very satisfied.
- David Jaworski