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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2043 reviews, averaging 4.92 Stars:
Grand Island, NY
Akron, NY
Very pleased with your services. Your employee Sam should be commended for the wonderful job and knowledge of his work. Thank you again.
- Carol Herbeck
Product:
Clarence, NY
We have just had our garage door mechanism repaired by Precision Overhead Garage Door Service. The technician, Sam Rigetti, was very polite and knowledgeable. Their fees were less than other companies. I would definitely recommend them to friends in need of this type of service.
- Diane Cortese
Youngstown, NY
Service was fast, professional and complete. Great technician who explained our options clearly, and was polite and friendly. Can't ask for more than that. Called them with a problem with the garage door opened not working correctly - Sam explained the problem and the possible solutions. We decided to go with a new garage door opener since the old one was 13 years old and probably not going to be a good fix.
- Margaret Emerson
Product:
North Tonawanda, NY
Called at 5pm on a Friday and they were out working on the garage door Saturday morning by 8:30am. The spring was broken and three options were given and explained completely for possible replacements. Great service and knowledgeable service tech Sam. Will definitely be using again.
- Gary G
Product:
Buffalo, NY
I saw their commercial on tv the night before my spring broke on the garage door and decided to call them. I called at 8:00 in the morning and was told they would be here between 8 and 12. At 8:15 their technician Pat called to let me know he was on his way. He was here at 8:40 with a smile, great attitude and very friendly. He gave me 3 options and prices. Pat replaced my springs, rollers, cables and bar. He was absolutely amazing as was the girl that scheduled it. I highly recommend this company to anyone and everyone looking to have anything done with garage doors. Very prompt, efficient, friendly and smooth transaction. You have my business and I will highly recommend them to everyone I know! Thank you so much Pat!
- Sue Piejda
Hamburg, NY
Thank you for your prompt service and the professionalism of your staff is amazing! We have continued to recommend your company to family and friends.
- Kathy Bielec
Lancaster, NY
Tech. knowledgeable and thorough after arrival. Opener installed 12/20/16, although I do realize equipment failure is beyond your control, this was an inconvenience. To compound the inconvenience the Tech called an told me he would be there in 15 minutes. I had to leave work, I was there in 15 min, 30 min later I called an he said he was 10 min out. Traffic on transit, I do understand not wanting to have to wait, but this was not very professional and very inconvenient, he arrived over 45 min after his initial call, traffic on transit is not a viable excuse, I drive on Transit frequently at that time of day, as does, I would hazard to guess, the Tech.
- Randall Fox
Thank you for the review. I apologize our tech miscalculated the arrival time. We get our arrival times from the GPS unit which does not calculate for traffic and try to give the most accurate time.
Alden, NY
Great service. Garage door spring broke, called them and they were on site within 2 hours. Offered me three options and were clear how each option works, written out in detail.
- Ron Toczek
We thank you for the review. Sam is one of our most valued employees. We will pass the message along to him.
Product:
Depew, NY
Mark was great help very satisfied. thankyou
- Don Malicki
Product:
East Amherst, NY
One of the best customer service experiences I've ever had! From the person I spoke with on the phone to schedule my service appointment, to the technician (Matthew) who did the work - everything was A+ all the way. The people I dealt with were friendly, helpful, efficient and clearly wanted to make sure I had my needs taken care of. Plus the price was totally reasonable! I will definitely recommend Precision in the future.
- Pam Snyder
Buffalo, NY
My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.
- Diane Burney
Buffalo, NY
The gentleman who repaired my door was very courteous and explained everything to me in detail
- Pat Krzemien
Product:
Buffalo, NY
The technician Mark C was very professional and nice. He was clear as to what the problem was and my options. My contacts over the phone were also very professional and helpful
- Margery Wirtner
Product:
Buffalo, NY
Mike was friendly and knowledgable. The whole process was easy and we're very happy with the results.
- Brian M
Product:
Buffalo, NY
Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.
- Bill Zamorski
Hamburg, NY
There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!
- Kathy Bielec
Buffalo, NY
I was very pleased with the service for my garage door. Your company was able to get to me within 2 hours. I was also pleased that the spring and roller repairs were done so quickly. I will be recommending your company to other.
- Denise Wilson
Buffalo, NY
Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!
- Ken Rucinski
East Aurora, NY
Installers were very polite, neat, friendly and courteous
- Paul Borowiak
Buffalo, NY
Late last night my garage door "racked." I called early, and the person who answered at 6 am was pleasant, knowledgeable, and courteous. He had my account information from my purchase in 2013, and promised a technician would arrive between 10 and 2 today, Saturday. Mark called at 11 to say he was 10 minutes away, and repaired the door. It was a great experience, for an urgent repair on our door. Reasonable cost, friendly technician, and an excellent after hours on-call system.
- Michael Reda
Product:
Niagara Falls, NY
Outstanding product and very professional installers.
- Donna L.
Product:
Buffalo, NY
Instant service, I called and was told they would be here before 11am. The technician called and said he would be here in about 15 minutes. Excellent service, this is the second time I have used this company and was very pleased with the results.
- Pauline Cooper
Product:
Buffalo, NY
Precision Door was a great company to deal with, from the person answering the phones to the knowledgeable technicians that come to your house. Mike my technician was top notch, he was courteous, knowlagable and did a fantastic job. The garage door opener that he recommended not only is the quietest unit but he also managed to get the door to open up all the way with a steel beam in the way. This is a company that I would highly recommend to all my family and friends. GREAT JOB MIKE!!
- Chris Utz
Product:
Grand Island, NY
Quick response, especially during the holiday season. Technician was professional and knowledgeable. He told us exactly what was wrong and gave us multiple options to repair our door. I would use them againa and again.
- Martin Rochford
Elma, NY
The technician was very quick and efficient..
- Theresa Schmelzinger
Buffalo, NY
Repair person was very professional and explained every thing he did in detail.
- Gayle Pope
Product:
Buffalo, NY
The service technician arrived as scheduled and promptly identified the problem - the lift cable on one side had come off the roller/pulley. He suggested replacing both cables as they were quite thin, and replaced them with nice substantial cables. He also lubed everything and gave me good maintenance suggestions. A 12 out of 10 rating!!!
- Myron Ortolano
Product:
Buffalo, NY
This company was great! I had an urgent need, found them online. They came out and did the work the same day, and it's Christmas week! They were cordial on phone, pleasant, and respectful. They gave me the persons name who would show up, which made me feel more secure, and gave me a time they would show up, and only a 2 hour window. I received a call when they were on their way, and received follow up calls/updates as need during the work completion. I highly recommend and would use them again. Thanks! You are just great! Mark was my service guy and very easy to work with. 5****** in my book :)
- Lynne Mason wicks
Product:
Lancaster, NY
Prompt, knowledgeable service. Very professional, pleased all the way around.
- Randall Fox
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
These guys are the real deal! 1000% satisfied with everything from being early to the appointment until Rob left my driveway. I was informed the entire way thru the fix of my options and choices. This is a grade 'A' company and would refer them to anybody. ??????????
- John Edwards