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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 2002 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Bob D
Review:

The gentleman who repaired my door was very courteous and explained everything to me in detail

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

The technician Mark C was very professional and nice. He was clear as to what the problem was and my options. My contacts over the phone were also very professional and helpful

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mike was friendly and knowledgable. The whole process was easy and we're very happy with the results.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Bob D
Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!

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Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

I was very pleased with the service for my garage door. Your company was able to get to me within 2 hours. I was also pleased that the spring and roller repairs were done so quickly. I will be recommending your company to other.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Commercial: Patrick M
Review:

Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Matt C
Review:

Installers were very polite, neat, friendly and courteous

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Matt C
Review:

Late last night my garage door "racked." I called early, and the person who answered at 6 am was pleasant, knowledgeable, and courteous. He had my account information from my purchase in 2013, and promised a technician would arrive between 10 and 2 today, Saturday. Mark called at 11 to say he was 10 minutes away, and repaired the door. It was a great experience, for an urgent repair on our door. Reasonable cost, friendly technician, and an excellent after hours on-call system.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Outstanding product and very professional installers.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Instant service, I called and was told they would be here before 11am. The technician called and said he would be here in about 15 minutes. Excellent service, this is the second time I have used this company and was very pleased with the results.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision Door was a great company to deal with, from the person answering the phones to the knowledgeable technicians that come to your house. Mike my technician was top notch, he was courteous, knowlagable and did a fantastic job. The garage door opener that he recommended not only is the quietest unit but he also managed to get the door to open up all the way with a steel beam in the way. This is a company that I would highly recommend to all my family and friends. GREAT JOB MIKE!!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Quick response, especially during the holiday season. Technician was professional and knowledgeable. He told us exactly what was wrong and gave us multiple options to repair our door. I would use them againa and again.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

The technician was very quick and efficient..

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Repair person was very professional and explained every thing he did in detail.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The service technician arrived as scheduled and promptly identified the problem - the lift cable on one side had come off the roller/pulley. He suggested replacing both cables as they were quite thin, and replaced them with nice substantial cables. He also lubed everything and gave me good maintenance suggestions. A 12 out of 10 rating!!!

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

This company was great! I had an urgent need, found them online. They came out and did the work the same day, and it's Christmas week! They were cordial on phone, pleasant, and respectful. They gave me the persons name who would show up, which made me feel more secure, and gave me a time they would show up, and only a 2 hour window. I received a call when they were on their way, and received follow up calls/updates as need during the work completion. I highly recommend and would use them again. Thanks! You are just great! Mark was my service guy and very easy to work with. 5****** in my book :)

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Prompt, knowledgeable service. Very professional, pleased all the way around.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Showed up within time estimate given. He was polite, efficient. Explained everything to me.

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Commercial: Patrick M
Review:

We were given a two hour window for the replacement/repair of our garage door springs. Very appreciative of the fact we were contacted early within that time window and the fact the Technician called 1/2 before appt. time as we had requested. He was very kind, friendly and happy man and shared that he loves what he is doing which was very obvious. Went right to work (including assisting moving additional heavy items out of the way). Rob recommended additional repairs that were required based upon the wear that was visible. He greeted our pets warmly when we had to let them out. We highly recommend Rob and Precision door service for your garage door repairs or replacement. Top notch service!

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A Response from: Anthony Paruta

Mike, Thanks for the great review. I am pleased to hear you were happy with the service Rob performed. We appreciate your business.

Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Service is quick, professional, and very satisfactory. I would recommend Precision Door.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service, outstanding technician.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Bob D
Review:

Bill, Ryan, and Robert were a great team. they have such great chemistry and the team worked without any issues. they did a great job and were very good at what they do. thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I am 200% SATISFIED with PRECISION. Your company R E B U I L T my 55 year old garage door to perfection so it would match my second garage door. I dislike plastic or metal doors. They also replaced my garage door opener. Twice they have returned to tweak the opener under the warranty. Your service is incredible, quick, courteous professional. I am truly grateful for your service.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

you can't do a complete job. other door firms can do carpentry work.

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A Response from: Anthony Paruta

We are not a framing company or general contractor, therefore, we do not alter structures. If you have a 2 doors you would like turned into one you'll need to hire a framing contractor to pull a permit to alter the load bearing framing and replace the header of your structure. We turned down your job for that reason. Best of luck with the renovations

Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Excellent quick service, good price and quality work.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our garage door would not open after work on Friday and I found Precision on line that night. I called and they were at our home Saturday morning. They were very professional and told us we had a great door but the spring was broken. After going over options we decided to have the current door rebuilt which saved us 1/2 of what a new door would cost and it came with a 7 year warranty. The technician was very friendly and most import very honest with us. Our door now works perfectly. We recommend them highly.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Torsion spring snapped on return home late on a Friday night. Checked Yellow Pages of phone book and noted advertising of 24/7 service. Made the call around 10:30 PM and was shocked to talk with a real person. Scheduled repair, and it was completed before I had breakfast Saturday morning (9:30 AM). The service technician, Mark Carberry, was excellent and very professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Took great care in this work. Thanks Rob & Tyler

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
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Buffalo Area

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Hamburg Area

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(716) 402-5358
Tonawanda Area

(716) 531-4518

(716) 531-4518
East Aurora Area

(716) 608-4852

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224