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Bob D

Bob D Second Certification
Technician
Reviews: 266
Average: 4.90 stars
Drug Test: 9/23/2015
Bob D has received 266 reviews, averaging 4.90 Stars:
1 2 3 4 5

Bob D's Bio:

I have been with Precision for just about a decade now. I have had a long career in construction and absolutely love my career here at Precision. I was born and raised in Eden NY. I then traveled to New Orleans to assist FEMA with disaster relief after Hurricane Katrina. I currently reside in West Seneca and have 3 little boys. We love to go 4 wheeling and I spend most of my time outdoors.

Review:

A little pricey but gave me options and the service was great! I’d use them again without hesitation, but hopefully I won’t have to anytime soon! The tech Bob was great!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Great service on time tech was very knowledgeable and help me out to to get what I needed Rob thank you for your service …. Ron

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Bob D Service Provided:
Garage Door Opener Repair

Technician: Bob D
Review:

I chose Precision mainly because of its good reputation, but also because they provide good service. I called Precision at 6:45 in the morning and I actually spoke to a person not a machine. The technician was at my house at 8:45 a.m. Besides being very polite, he was very thorough and explained what was wrong in a way I could understand it. Unfortunately, I needed a new door, but in no way did he influence me in any way. He let me make my own decision. For a rating, I would give him five stars...

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Had a great experience with your company and the tech that came to do the service work for me.He was very professional and answered all my questions I would give them a 5 out of 5 stars

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

We had our garage door pulleys|cable repaired. Was on time, explained and showed what was wrong. Door works like a charm again, thank you.

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Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
Review:

Collin the service tech was Great very professional He gets a 5 star endorsement from me .Overall great experience with Precision Garage Door company today .

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

Nice technicians who come to your house, but awful policies. We bought a top of the line garage door, and less than a year later, there were noises. We called Precision, they sent someone out and then insisted on charging $150 plus tax for very minimal service. While I can appreciate that it is a business and not everything should be free, $150 is way too much money for the service performed. If you're looking for service at a fair price, look elsewhere.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
Review:

Excellent service. We noticed our garage door spring we broken at noon on a Saturday and could not get service on a weekend from the large well know garage door companies in Western New York. Precision Door completed the repairs by 2:00 PM the same day. The operator, Robert was very knowledgeable and too great care to explain all options and he was not hard selling me. He answered all my questions. I am now confident that the garage door will be safe to operate for many years and will not become a hazard to anyone. We use it every day multiple times wish I had it serviced earlier now that I understand how important it is to install better parts and maintain it. Thank you.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Our door had been ‘fixed’ a year ago so when it broke this time and I was able to see what had been done, I knew I wasn’t calling the same place again. The reviews and ratings on Precision’s site made me feel the service would be backed up. Our technician, Rob, was very pleasant and accommodating. He explained what was going on and offered options for the repair as well as advice on how to maintain the door. We were sure he was a good man when our German Shepherd went straight to him without barking.

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

I am SO glad that I picked Precision to install my two new garage door openers instead of another local company that I had previously worked with for 25 years. The installer, Robert Dressler was very knowledgeable, personable and explained everything that I needed to know. Love the quiet belt openers!?? Thank you Precision!

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Rob was out on 6/17 to check our door. He explained what had to be done. We had the old Wayne Dalton set up on both garage doors which were problems from day 1. We decided to have all the hardware and springs done on both doors. Rob did a great job and had them both done faster than I expected. Thanks Rob appreciate all your help and knowledge.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

Rob was excellent and really knew "his stuff"!!. Explained everything very well and answered all of my questions. Very professional !! The warranty guarantees are great !!

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

Rob was a great technician. He was on time, friendly and very knowledgeable. He gave us all of our options and was very truthful with us. We would absolutely use Precision Door again and refer them to anyone we know.

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Bob D Service Provided:
Install Garage Doors

Technician: Bob D
Review:

Good service. Opener was installed in one hour and technician explained everything thoroughly.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Just had two new openers installed along with brand new hardware for my existing doors. My service tech Rob was very upfront, honest and matter of fact when it came to discussing what needed to be done. He did an outstanding job, very professional. I would highly recommend!

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Rob came and not only did a great job but provided great information for proper garage door maintenance. Thanks

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Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

Bob was great, gave us alot of good information that helped us to make a good decision. I will highly recommend to all my friends and family.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Bob D
Review:

Robert was very friendly and knowledgeable. Would definitely recommend to a friend.

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

Great and quick service

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

I love rob he’s the best, explains everything, only gives you what you need ????

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Bob D Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Bob D
Review:

I have to say that I'm not easily impressed but Bob D. was great. On time, polite and efficient. From our first phone call at 7 a.m. this morning til Bob very impressed. We are going to get a new door because are's cannot be fixed unless we want to deal with Hamburg Doors and that is not a option. It's nice to see a company run so well. Also you were recommended to us by a couple we know.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
Review:

Set an appointment yesterday. Rob was our Tech and he showed up promptly between the Window of time given. He was able to fix the issue with our Garage even though the underlying problem remained a mystery. He was very professional and did not mislead me with any information on what he was fixing and what the problem was. Highly recommend their service, very upfront on costs and very professional.

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

I've been a customer for years and have always been satisfied with the quick turnaround and quality of their service & repair. Rob D. was here today and he did a fantastic job. He is professional, personable and paid attention to detail. I highly recommend Precision Door

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Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
Review:

When I called Precision with my garage door opener issue  in the morning, within a few hours arrived a knowledgeable technician to work on the problem...the technician's name was Rob...he analyzed the problem and explained to me what needed to be done to solve the issue...Rob was a pleasure to do business with and he corrected the problem quickly...my impression of Precision Garage Doors is very positive and recommend them highly...my gratitude to the technician Rob for analyzing, explaining and taking care of the problem effectively!

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Bob D Service Provided:
Garage Door Opener Repair

Technician: Bob D
Review:

I was extremely pleased with the service to fix my garage door today. Rob was very knowledgeable and explained in detail what needed to be repaired.He was professional, friendly,considerate and patient with my questions. I would highly recommend him and your company.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

I chose Percision from a recent commercial I saw on TV. I called today to make an appointment at 9:30Am. I set the appointment from 10AM to 2pm. Bob was at my house by 11AM. I was advised what the problem was and Bob explained why I was having the problem. He went through all of my options by piece and offered a rebuild. The rebuild made the most sense because it inncluded everything I need plus came with a warranty. Rob completed the job was very professional, freindly and polite.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Had a 4pm appointment and repair person called at 3:50pm to let us know that he was on his way. Arrived a few minutes later. Extremely happy about arrival time because did not have to wait. Was given estimate over the phone but additional work was needed. Explained what was needed, why it was needed and the cost. Very satisfied with cost and repair. Would recommend to all.

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Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

Same day service was appreciated. Its refreshing to see a company stand behind its product 12 years later. Thanks!

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Rob the tech that came out was professional and honest. He took the time to explain our options and went through the process. Very good customer service.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224