4.9 1 2 3 4 5 2,123 Reviews

From Buffalo NY Homeowners

Garage Door Repair in Buffalo NY - Page 31

Precision Garage Door

Same-day garage door repair in Northtowns & Southtowns, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Buffalo NY FREE Service Call With Any Repair Valued at $69

Serving Buffalo NY

Proudly serving the Northtowns & Southtowns community with same day service.

Service truck

Local Garage Door Repair in Northtowns & Southtowns

Precision Garage Door of Buffalo NY provides same-day garage door repair in Northtowns & Southtowns, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Buffalo NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Buffalo NY and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Buffalo NY

Serving Buffalo NY

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Buffalo is reviewed very positively across the Buffalo/Northtowns/Southtowns area. Customers consistently praise the company for prompt same-day or next-day response, professional and knowledgeable technicians, clear explanations of repair and installation options, and strong workmanship on both repairs and new garage door installations. Many reviewers also highlight courteous staff, clean job sites, smooth communication from booking through completion, and fair or transparent pricing when quoted. Overall, the review set shows a dependable, customer-focused team that delivers fast, well-explained garage door service with quality results.

What Customers in Your Area Mention Most

Responsiveness (389) Customers frequently praise how quickly Precision Garage Door responds, often noting same-day, next-day, or very fast arrival after the first call. Professionalism (358) Reviewers repeatedly describe the team as professional, courteous, polite, and respectful throughout the service experience. Expertise (286) Customers value the technicians’ knowledge and competence, often saying they clearly understood the issue, diagnosed it quickly, and knew their trade. Communication (274) Many reviews highlight clear explanations, advance calls or texts, and straightforward discussion of options, pricing, and next steps. Workmanship (233) Reviewers consistently praise the quality of the repair or installation, with many saying the door looked great, worked better, or was completed carefully and thoroughly. Friendliness (229) Customers often mention friendly, personable, and easy-to-talk-with technicians and office staff who made the experience comfortable. Speed (221) Beyond response time, reviewers also note that the actual work was completed quickly and efficiently, often in under an hour or within a few hours. Service (214) The office staff and technicians are frequently commended for being helpful, accommodating, patient, and customer-focused from booking through completion. Value (111) Many reviewers say the pricing was fair, reasonable, competitive, or worth the cost, and some specifically appreciate transparent estimates and no-pressure recommendations.

Recent Reviews from Buffalo NY

Sharon Kurek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/15/2018

Your installer, Bob, was very professional & capable - got right to the job and it was a job well done. I was especially pleased to have the door fixed the same day I called as I did not want to leave my car out for the weekend. I would highly recommend you to any one. Thank you, Sharon Kurek

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Cables

JoAnn Birch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Couldn't be more satisfied with all the services received by Precision - from the estimate given to the actual installation/cleanup. Will highly recommend your company to anyone looking for a garage door installation.

Matt C

Commercial: Matt C

Service: Install Garage Doors

Product: Garage Doors

Bill L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On a Saturday afternoon, the spring on my garage door broke. I called Precision Garage Door and a service technician was at our house within 2 hours, and it wasn't even an emergency call for service. Rob from Precision did a complete inspection of the door and explained what should be replaced, and the cost of repairs. We opted to go with a rebuild package, which carried a 7 year warranty on parts and labor. Rob did a great job with the repairs, showed us some damaged parts that would have failed had they not been replaced, and was very thorough. Rob represents your company extremely well, and is a great asset to Precision Garage Door. I definitely would highly recommend Precision Garage Door.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Garfield Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockport, NY 10/12/2018

Saw an add to waive service fee so I called. I don’t know if they are the cheapest but they had evening hours, came when the said, explained what they were going to do and my options. Very professional and cleaned up.

Service: Broken Garage Door Spring Repair

Product: Springs

Pat B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 10/10/2018

Great door and opener. Excellent installation service by Travis. Would recommend Precision to anyone with garage door/opener needs.

Service: Install Garage Doors

Product: Garage Doors

Gail Cohen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The cable broke on our garage door on a Sunday evening and I called Precision and Mike came at 9 am the next day. He was awesome. So nice and knowledgeable and he fixed our door fast. I highly recommend Precision for your garage door needs!

Service: Garage Door Repair

Product: Cables

Mary Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamburg, NY 10/06/2018

Ryan provided excellent service during my garage door installation. He was professional and knowledgeable. My only concern was the lack of a follow up phone call when I was inquiring about an installation date. It was difficult connecting with someone who could answer my questions and was told I would receive a a call back and I would not hear back from anyone.

Service: Install Garage Doors

Product: Garage Doors

Neal Everett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 10/04/2018

A fine craftsman.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Susan Abadir

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/04/2018

My technician Mario Umbach was great. He came within 2 hours of my door being broken, changed out the springs and even changed the light bulbs to my garage door opener! Thank you!!!

Service: Broken Garage Door Spring Repair

Stephen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 10/03/2018

I was extremely impressed with the promptness and professionalism that Bob D. showed when I called to have my garage door spring replaced. He checked the entire door system out, which turned out to be a good thing since the door cables were frayed and the bearings were worn. He gave me with several options to choose from to address the issues. He was also very efficient.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Cables

Frank Lobrutto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 10/01/2018

I heard an ad on the radio and I decided to look them up on the internet. I was happy to see that they could respond the same day and even happier that they could get to my house after I got home from work. Mario did a great job ! He explained everything after a quick inspection and quickly got to work after we decided on what needed to be done. He was very polite and well spoken and very professional the truck was very clean and neat . Mario cleaned up after himself and everything worked out perfectly ! I am very happy with the company from the way that Lauren took my information to the way Mario called me when he was on the way . Great Job ! I would highly recommend them !!

Service: Garage Door Opener Install

Product: Garage Door Opener

Lynn Mancuso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/30/2018

Mario was early for the appointment, He was very patient with my elderly parents and explained all the options. They chose a new door opener spring system. The work was completed quickly and the cleanup was immaculate. Give that man a raise!

Service: Broken Garage Door Spring Repair

Product: Springs

Eric Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/29/2018

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

Service: Broken Garage Door Spring Repair

Product: Springs

Nancy Jurewicz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mark arrived early & was very professional & helpful in choosing the right style & color of door.

Service: Install Garage Doors

Product: Garage Doors

John Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job by Mario. Needed repair to get garage door closed. Arrived less than an hour after I called for service. Explained problems, gave options performed service in timely manner.

Service: Garage Door Repair

Product: Springs

John Zurek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/25/2018

Matt did a fantastic job he explained everything to me and answered any of my questions he cleaned up after himself he was very courteous and professional I would welcome him back any time to work on my garage door

Matt C

Commercial: Matt C

Service: Install Garage Doors

Product: Garage Doors

Jeanne Jeras

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lewiston, NY 09/25/2018

I had the lowest service package done on my garage door yesterday at a cost of 618.00. I told the tech I saw an add on tv for a new door installed for 999.00 and he asked me who the company was, I didn’t remember who it was until I saw the commercial just now it was Precision Door! He told me for 999.00 it was a junky pan door. Is this what your company sells? I thought the service was very expensive, and I know the motor will be the next thing to go!

Service: Garage Door Repair

Product: Springs

Camille Boczar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, NY 09/24/2018

I've had Precision Door service many times before. You're the best! Reliable, competent, with personable, knowledgeable service people.

Service: Garage Door Repair

John Sheppard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 09/24/2018

Service was very good with quality parts, but the cost was excessively high. I paid $869 for basically a new spring and cables. When the door was originally installed in 2000, I paid $710 for a new door and full installation!

Response from William Geary Business Owner

Hello John, I'm not sure what kind of door you originally purchased, but I know your door was around 20 years old. The parts on an average garage door are not designed to last that long. You chose a full overhaul package of you garage door when given options by Mario. This includes swapping out all the old warn moving parts and hardware of the door. Which includes about a dozen individual components. A new door with parts equal to the qaulity of the parts we use would have cost significantly more. I can see in your inspection that your motor is also 18 years old, which I assume you had installed with your door. I think it's safe to say prices have likely doubled since then and I wouldn't expect much more life out of that 18 year old motor.

Service: Garage Door Repair

Product: Springs

Laura Peacock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Tonawanda, NY 09/22/2018

I needed a complete single rebuilt package. I bought my house 5 years ago and I have no idea how old the garage door opener was. I was sure the opener was on borrowed time. The opener fell apart at 10 AM. I called Precision and within 2 hours a repair man was on his way. His name was Bob and he was professional and took the time to explain everything I needed. I couldn't be more pleased with the service and Bob. I rated the service 5 stars. I will recommend Precision to my friends and family. explained

Bob D

Technician: Bob D

Service: Garage Door Opener Repair

Carolyn Vario

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lancaster, NY 09/20/2018

Before I selected Precision I went on line to read reviews on a few companies. Chose Precision because of positive feedback. I'm glad I did. Technician arrived within two hours of call. Rob thoroughly explained all options available for service call I initially made. Super nice, professional and neat worker. Very happy with model I chose, appears efficient and quiet. Same day service. Would highly recommend this company.

Bob D

Technician: Bob D

Service: Garage Door Opener Install

Product: Garage Door Opener

Nancy Weisbeck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alden, NY 09/20/2018

Pat is wonderful - called to say when he would arrive and arrived right at that time. Came to repair the garage door opener and did it quickly and efficiently. I have recommended Precision to several other people, and will continue to do so. Thank you for being trustworthy!!!!

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Garage Door Opener

Carl Manzella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/19/2018

Mike did a great job,he's a credit to your company and I were still in business I would hire him in a heartbeat.

Service: Garage Door Opener Install

Product: Garage Door Opener

Kathleen Gingrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/19/2018

We were informed who was coming to install our new door and when they would be coming. They arrived when they said they would and we were very satisfied with the installation. I would recommend Precision Door to friends and family.

Service: Install Garage Doors

Product: Garage Doors

Joseph Meli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/18/2018

Tech was great ! Easy install , hassle free . From start to finish it was a five star experience

Service: Install Garage Doors

Product: Cables

Gerry Zoladz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/17/2018

Great job. Rob is the best. Here and done in 45 minutes.

Bob D

Technician: Bob D

Service: Garage Door Repair

Product: Rollers

Ed Little

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/15/2018

Just finished talking to Mark from Precision Doors. He did a great job informing me about the process of repairing my door. His knowledge and professionalism made me feel comfortable. I have confidence that this is the right decision. Great company.

Service: Install Garage Doors

Product: Garage Doors

Debbie Hoey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/13/2018

because we had them before and was very satisfied with them but I do want to file a complaint about the guy that came out to give us an estimate his name was barry and he was really rude when I asked him to take the garage door down cause my mom had to get her car out anad he did not want to do it and then he got really nasty with me.

Service: Install Garage Doors

Product: Garage Doors

Gary Junik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Depew, NY 09/13/2018

I will never use Precision again. I called for service and immediately, I was trying to be sold an upgrade. Three times I explained my request for service only. Others should ask for a service Tech instead of a sales rep. When I do replace my door, I will choose someone else.

Response from William Geary Business Owner

Well, when you need a new door, you need a new door. We're not in the business of telling you what you want to hear. I hope you consider someone else to repair it when it falls apart, as it won't be our fault.

Service: Broken Garage Door Spring Repair

Product: Cables

Deborah Provenzano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Buffalo, NY 09/12/2018

The quality of the technician's workmanship was very good (Ryan); however, the phone customer service needs improvement. There were scheduling errors; timing delays (I think the technician is overscheduled for the work needing to be done in one visit); and the attitude about "things happen" and " I guess we made an error in scheduling" is not very professional- minimal apology for the inconveniences.

Response from William Geary Business Owner

I am so sorry everything didn't work out as you had hoped. We very rarely get complaints about our scheduling considering all information is posted directly on the invoice followed by email appointment confirmations. We will look into this to see if there are improvements that can be made.

Service: Install Garage Doors

Product: Garage Doors

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127