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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2039 reviews, averaging 4.92 Stars:
Buffalo, NY
North Tonawanda, NY
Service was fantastic from the initial phone call to Mike coming out to repair my garage door. All were very couterous and professional and they did a fantastic job! Thank you so much and I would be more than happy to recommend you to my friends and family.
- Tim Dowell
Akron, NY
Robert was my tech and I would definetly recommend him an also request him if I need any work done. He was on time, friendly, explained my options (I was replacing opener) and what I needed to consider when making a choice.
- Lisa
Getzville, NY
Very satisfied with prompt service on a Saturday, Mario was very courteous and professional. Will definitely recommend in the future.
- Jim Miller
Product:
Lancaster, NY
Service was quick!! We use our garage door as a main entry to our house so when the spring broke this morning it was a major inconvenience. Since it was a Saturday, we were concerned about how soon we could get it repaired. Called for service at 10AM and repair was completed by 11:30AM. Ended up having additional items replaced so we don't get stuck again.
- Vince Girardi
Lancaster, NY
Mario was here in an hour. Knowledgeable about what we needed and had everything on his truck so he could fix it and not need a return visit. Gave me options but no pressure. I like the warranty as well. Very Happy.
- Lukas Montanino
Product:
Buffalo, NY
Same-day appointment, knowledgeable technician, awesome experience! I love my new opener and would recommend to everyone!
- Kathleen Nowicki
Product:
Depew, NY
I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!
- Patricia Monnin
Lockport, NY
I was very happy that they had same day service calls. Rob did a wonderful job explaining our current door and the existing problems. We ended up purchasing a new garage door and he also did a great job going over everything with us. I would definitely recommend Precision Garage Door.
- Elizabeth Potempa
Buffalo, NY
Fast, efficient service...
- Brenda Fernandez
Buffalo, NY
Mario arrived promptly,explained the repair options available,and performed the work quickly and efficiently.
- Michael Schmitt
Product:
North Tonawanda, NY
I had a major repair and the technician was prompt, knowledgeable, and completed the repair in a timely fashion. Great job!
- Ray Eckert
Ransomville, NY
The service and young man were outstanding. I definitely would recommend this company.
- Cindy Trowman
Tonawanda, NY
Tech was great. Very polite and done quickly even in extremely cold temperatures in an unheated garage.
- Steven Murdoch
Product:
Depew, NY
Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.
- James Mcquade
Product:
Lewiston, NY
I couldn’t be happier with the service. Precision was the only place I called that answered the phone right away. Everwhere else I had to leave a voicemail. The door, which I was convinced was totally ruined, was fixed very quick and looks awesome. I was convinced that the door was a total loss. We went over the options for a new door and he was not pushy at all. The selection was great too. I would recommend them to anyone.
- Charles Smith
Buffalo, NY
I was very pleased with the entire process. I made the appointment early a.m. was surprised that they could come out that morning. Mike H showed up on time and really knows garage doors. The door was creaky and operating roughly, the torsion spring broke (after 30yrs). Mike inspected all the parts and made sure I understood there function. He then offered three levels of service / repair. He had all the parts with him and completed work in about 2hrs. The door works as good as new now, smooth and quiet. Of course the cost was a little more than I expected. I would highly recommend this company.
- Steve Sidell
Product:
Tonawanda, NY
I am very satisfied with the quality of work and product. I would definitely recommend precision door.
- Alan Lawson
Product:
Buffalo, NY
Michael was very professional, friendly & efficient. He put my door in working order in a very timely manner. Michael took the time & effort to explain my problem & how to maintain my overhead door in the future. My pricing for the service call was very fair & I would not hesitate to recommend Precision Overhead Door Service to anyone looking to buy a new door or in need of service for one they owned.
- Norman Mandarino
Depew, NY
24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
- Rita Paolellam
Service was done expertly...my options explained and after work completed I was shown what was done and how to maintain for trouble free operation...very satisfied.
- Paul Mayer
Buffalo, NY
A 5 star rating for Mario without any reservation. He was extremely courteous and precise in explaining my door-closing problem. He made the correct adjustments and clearly explained everything. Highly rated ! Thank you vry much. Donald reidell
- Donald Reidell
Buffalo, NY
Called for service needing a new opener. Mario came within an hour. He was excellent. No sales pitch. He explained my issue and gave me 3 options. He even told me how long it would take. I highly recommend Precision. Ask for Mario!
- Beth Chmurzynski
Product:
Lancaster, NY
Great Service. Mario was the technician that fixed our door. He called ahead of the Appointment time to verify our address. He showed up on time and explained the service needed and how long it would take and different options to fix the problem. A great experience. if we have issues again with the door we will for sure look these guys up. The on-line appointment live chat worked great. Our door spring broke on New years eve and there was a person to make the appointment on-line with and the lady had plenty of times for me to choose that worked around my work schedule during the week. . No extra charge for a night appointment either.
- Todd Puccio
Product:
East Amherst, NY
One of the most responsive companies we've ever dealt with. There are a number of reasons: punctuality, clarified options, costs and previous dealings. The company rep (Pat) was a true gentleman, patient and very informative in assisting us in choosing a great door and assembly. Thanks Pat!
- Brian Smistek
Buffalo, NY
I called with an issue on a freezing December day and someone was at my home within an hour. Robert recognized the problem immediately and recommended the proper fix and corrected it on the spot. A very professional and courteous job!
- Ken Roehner
Grand Island, NY
I WROTE A REVIEW. DON'T KNOW IF WAS SENT . YOUR TRCH BOB D IS EXCELLENT. HE QUICKLY FIXED THE PROBLEM. HE WAS ON TIME FOR HIS APPOINTMENT WITH US. HE TO BE COMMENDED. THANKS FOR YOUR PROMPTNESS.
- Herbert Westfall
Buffalo, NY
I called Precision and Mario came to my home the same day. Mario came at around 7pm which was very convenient for me due to my work schedule. I had a new garage door opener put in which I knew I needed he was very professional and pleasant to work with. Mario took the time to explain how the new opener operated and had me try it out to make sure I understood how it worked. I would highly recommend Precision to anyone needing a new garage door opener or repair etc. Thank you
- Ginny Simoncelli
Product:
Buffalo, NY
My original call was for service on my existing opener. Patrick was professional and polite - on time, explained the mechanics, and offered a few options. I chose to replace the opener and the work was completed within 90 minutes. Very happy with the service and opener.
- Joy Guarino
Service Provided:
Product:
Commercial: Patrick M
Lancaster, NY
Installed our door and opener yesterday december 26th and it was a frigid day making the process harder than normal but the guys were undaunted and hard working. They did an ecceptional job under trying conditions. They were respectful and curteous in a day and age where that has dropped significantly. Kudos to you and your staff !!
- Robert Chapman
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
My experience right from the phone experience was so wonderful. That was Ashley. When your technician Robert arrived his expert advice to fix our problems was what was needed. Our garage door has not worked this well in years and is whisper quiet. We highly recommend your company.
- Susan Schule