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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2075 reviews, averaging 4.92 Stars:
Buffalo, NY
Depew, NY
Thank you, thank you! I called first thing this morning, before 7am even! Patrick was sent to our house and arrived by 8:20am!! Such a nice serviceman, informative, and patient. He had our completely broken motor and garage door functioning and running better than it has in 6 years, in just a few short hours. He gave us our options and made the best one work for us. Really nice guy considering it was a "bigger" expense and issue for us than we were hoping. Thank you again for the fast, efficient, and kind service.
- Kate Martinez
Best service. Highly recommended
- Zach Klisiewicz
Niagara Falls, NY
Very happy with precision and the technicians they sent! From the prompt response when the door originally broke all the way to the full replacement of door (including all parts with lifetime warranty), precision was professional, knowledgeable, and easy to work with. Thanks to Pat for the original diagnosis and Matt for Seemless installation! Highly recommend!
- Ryan Coyne
Clarence, NY
Just had our garage door repaired this morning. Called at 8am and they were at my house within 2 hours and had the job completed by 11:30am. Mario gave us a quote on three options and was very thorough in explaining each option. He had the parts with him and started to work immediately. The job was done efficiently and we were very satisfied with the results. Would definitely use them again and recommend to others.
- Bruce Zgoda
Product:
East Amherst, NY
Wonderful service, great product, great value and most importantly great installers.
- Jill Colosante
Buffalo, NY
My experience right from the phone experience was so wonderful. That was Ashley. When your technician Robert arrived his expert advice to fix our problems was what was needed. Our garage door has not worked this well in years and is whisper quiet. We highly recommend your company.
- Susan Schule
North Tonawanda, NY
Service was fantastic from the initial phone call to Mike coming out to repair my garage door. All were very couterous and professional and they did a fantastic job! Thank you so much and I would be more than happy to recommend you to my friends and family.
- Tim Dowell
Akron, NY
Robert was my tech and I would definetly recommend him an also request him if I need any work done. He was on time, friendly, explained my options (I was replacing opener) and what I needed to consider when making a choice.
- Lisa
Getzville, NY
Very satisfied with prompt service on a Saturday, Mario was very courteous and professional. Will definitely recommend in the future.
- Jim Miller
Product:
Lancaster, NY
Service was quick!! We use our garage door as a main entry to our house so when the spring broke this morning it was a major inconvenience. Since it was a Saturday, we were concerned about how soon we could get it repaired. Called for service at 10AM and repair was completed by 11:30AM. Ended up having additional items replaced so we don't get stuck again.
- Vince Girardi
Lancaster, NY
Mario was here in an hour. Knowledgeable about what we needed and had everything on his truck so he could fix it and not need a return visit. Gave me options but no pressure. I like the warranty as well. Very Happy.
- Lukas Montanino
Product:
Buffalo, NY
Same-day appointment, knowledgeable technician, awesome experience! I love my new opener and would recommend to everyone!
- Kathleen Nowicki
Product:
Depew, NY
I am extremely happy with my new garage door! Wood grain is amazing looking and stands out in the neighborhood. Worth the small extra fee. I would recommend Mark and Matt and rate them 10 out of 10. They were prompt, courteous, friendly and explained everything in detail. I couldn’t be more thrilled with door and installation, thank you!
- Patricia Monnin
Lockport, NY
I was very happy that they had same day service calls. Rob did a wonderful job explaining our current door and the existing problems. We ended up purchasing a new garage door and he also did a great job going over everything with us. I would definitely recommend Precision Garage Door.
- Elizabeth Potempa
Buffalo, NY
Fast, efficient service...
- Brenda Fernandez
Buffalo, NY
Mario arrived promptly,explained the repair options available,and performed the work quickly and efficiently.
- Michael Schmitt
Product:
North Tonawanda, NY
I had a major repair and the technician was prompt, knowledgeable, and completed the repair in a timely fashion. Great job!
- Ray Eckert
Ransomville, NY
The service and young man were outstanding. I definitely would recommend this company.
- Cindy Trowman
Tonawanda, NY
Tech was great. Very polite and done quickly even in extremely cold temperatures in an unheated garage.
- Steven Murdoch
Product:
Depew, NY
Came within two days of calling, provided excellent customer service, and most importantly, fixed my garage! Mike H was great, kind, and informative. Would recommend Precision to any of my friends and family.
- James Mcquade
Product:
Lewiston, NY
I couldn’t be happier with the service. Precision was the only place I called that answered the phone right away. Everwhere else I had to leave a voicemail. The door, which I was convinced was totally ruined, was fixed very quick and looks awesome. I was convinced that the door was a total loss. We went over the options for a new door and he was not pushy at all. The selection was great too. I would recommend them to anyone.
- Charles Smith
Buffalo, NY
I was very pleased with the entire process. I made the appointment early a.m. was surprised that they could come out that morning. Mike H showed up on time and really knows garage doors. The door was creaky and operating roughly, the torsion spring broke (after 30yrs). Mike inspected all the parts and made sure I understood there function. He then offered three levels of service / repair. He had all the parts with him and completed work in about 2hrs. The door works as good as new now, smooth and quiet. Of course the cost was a little more than I expected. I would highly recommend this company.
- Steve Sidell
Product:
Tonawanda, NY
I am very satisfied with the quality of work and product. I would definitely recommend precision door.
- Alan Lawson
Product:
Buffalo, NY
Michael was very professional, friendly & efficient. He put my door in working order in a very timely manner. Michael took the time & effort to explain my problem & how to maintain my overhead door in the future. My pricing for the service call was very fair & I would not hesitate to recommend Precision Overhead Door Service to anyone looking to buy a new door or in need of service for one they owned.
- Norman Mandarino
Depew, NY
24/7 service and weekend appointments prompted me to contact you. Your Customer Service Representative was very helpful, kind and courteous and was able to get a repairman dispatched to us on the same day (late Saturday afternoon). Robert contacted me prior to arriving at our home to give me an expected time of arrival and he actually arrived a few minutes early. Robert looked at the situation and explained what was going on and then gave us three repair options and he thoroughly explained each option and answered any questions we had pertaining to the repair. We chose Option #2 and Robert went right to work in the bitter cold and not very well lit circumstances and fixed the problem quickly and efficiently plus he identified a wiring problem with our remote access sensors and after speaking with his Supervisor gave us a great quote to come back and fix the wiring problem. Robert was very knowledgeable, took the time to explain all of the problems with resolutions and was able to quickly fix the problem in no time at all. He also explained what we would need to do to keep all of the new moving parts operating smoothly. I would highly recommend Precision Overhead Door (especially Robert) and will tell other friends and family about your outstanding service and the great experience I has with your company. The team that assisted me during these bone chilling temperatures so that we would be able to get my Mom to dialysis today (Monday) were awesome! The garage door when it goes up and down is very quiet sounding and works more smoothly. Can't thank you and your team enough for the assistance -- we are so grateful.
- Rita Paolellam
Service was done expertly...my options explained and after work completed I was shown what was done and how to maintain for trouble free operation...very satisfied.
- Paul Mayer
Buffalo, NY
A 5 star rating for Mario without any reservation. He was extremely courteous and precise in explaining my door-closing problem. He made the correct adjustments and clearly explained everything. Highly rated ! Thank you vry much. Donald reidell
- Donald Reidell
Buffalo, NY
Called for service needing a new opener. Mario came within an hour. He was excellent. No sales pitch. He explained my issue and gave me 3 options. He even told me how long it would take. I highly recommend Precision. Ask for Mario!
- Beth Chmurzynski
Product:
Lancaster, NY
Great Service. Mario was the technician that fixed our door. He called ahead of the Appointment time to verify our address. He showed up on time and explained the service needed and how long it would take and different options to fix the problem. A great experience. if we have issues again with the door we will for sure look these guys up. The on-line appointment live chat worked great. Our door spring broke on New years eve and there was a person to make the appointment on-line with and the lady had plenty of times for me to choose that worked around my work schedule during the week. . No extra charge for a night appointment either.
- Todd Puccio
Product:
Had another problem with my garage door and Mike H was to the rescue again!! Very polite and knowledgeable.
- Joseph T