Read what people are saying
about Precision Garage Door

We had our door serviced a few years ago by Precision and everything worked fine until a loop on the cable broke the other day. This caused the garage door to not open or close. We were looking for a timely repair and reached out that a.m., as we recalled there being a 7 year warranty. They were able to dispatch Collin out that same evening and the repairs were made at no cost. It was a hassle free warranty claim. That is not always the case with some companies that make promise but don't live up to their word. I can appreciate them standing behind their product. Collin was on time, personable and completed the work without issue. Everything is working great again! Thanks PDS!

- MK

Fantastic service,fast response time,very professional repair man(MARIO) and resonable costs. New main spring,cables,bearings.rollers. Good company to do business with!!!

- George Sciolino

Great quality doors, aggressive pricing & excellent services very flexible, informative and prompt - Travis is a STAR. Would highly recommend after seriously shopping around for 4 doors!!

- Dave Maries

Service was awesome..Called as i heard they were very good. Accomodated my work hours, tech was extremely nice and fixed the problem, plus tuned up a couple other issues. Will def pass the word on. Cant thank them enough! Technician explained everything and i felt confident the problem was resolved.You gave great technicians!

- Joan Sorge

Fast and friendly

- Douglas Alessandra

Had a great experience with your company and the tech that came to do the service work for me.He was very professional and answered all my questions I would give them a 5 out of 5 stars

- Frank Cook

We had our garage door pulleys|cable repaired. Was on time, explained and showed what was wrong. Door works like a charm again, thank you.

- Mike Stanek

Collin the service tech was Great very professional He gets a 5 star endorsement from me .Overall great experience with Precision Garage Door company today .

- Dan Fiorella

Great job! Thanks.

- Leon j Czarniak

The Service was excellent, answered All my questions and worked with me 100% for meeting my needs. Very Happy and cannot wait to have my beautiful new door!

- Cheryl Heferle

Mario is excellent; prompt, professional, experienced, courteous. very happy with his service.

- Nancy Locke

very pleasant young man arrived & concluded the pair of sensors on the bottom of each side of the tracks had failed. he replaced them with new ones & the opener worked once again. done quickly. it was for me , however , rather expensive , $162 for those little sensors. other than that, I always call Precision. They have done all the work on my garage door & opener.

- Harold Pierce

Anthony did a fantastic job repairing my garage door and her also installed a larger bottom seal. He was prompt, courteous and explained my options for the repair with costs for each. I'd definitely recommend Precision Door for a new garage door and/or repairs.

- Valerie R.

Very easy to schedule an appointment. Great service Anthony, the technician, was very knowledgeable and pleasant. Highly recommend Precision over other competitors.

- RAYMOND FINK

Erick was the service tech to repair our garage, he did an efficient job and I would highly recommend him to others.

- A. Paul Malof

Service was quick and well done

- Bill Wedgwood

We called in the morning and by afternoon our garage door was repaired. The service tech Eric was polite, courteous and explained our options in detail before anything was done. We would definitely call Precision again if needed. Definitely five star service.

- Tom Lindsay

Nice technicians who come to your house, but awful policies. We bought a top of the line garage door, and less than a year later, there were noises. We called Precision, they sent someone out and then insisted on charging $150 plus tax for very minimal service. While I can appreciate that it is a business and not everything should be free, $150 is way too much money for the service performed. If you're looking for service at a fair price, look elsewhere.

- Jennifer Warner

Precision came on the same day I called. Arrived promptly in the two hour window I was given. Provided reasonable options for my repair and completed it quickly. Mario was knowledgeable, personable and efficient. The entire experience was extraordinary compared with other household contractors I’ve dealt with.

- Ron Moscati

Mario did a great job replacing my springs and cables and making it more safe in case the springs or cables break in the future.

- Stacey

I have Precision Door service my properties' garage doors every year for regular maintenance. They are always prompt, courteous, and accomodating, and I can rely on them to do the jobs right. I'll always choose them for my garage door needs.

- Camille Boczar

The only place to call to service your garage door. Thustworthy and qualified repairmen. Thanks for speedy response !!!

- Dale Pyne

Excellent service. We noticed our garage door spring we broken at noon on a Saturday and could not get service on a weekend from the large well know garage door companies in Western New York. Precision Door completed the repairs by 2:00 PM the same day. The operator, Robert was very knowledgeable and too great care to explain all options and he was not hard selling me. He answered all my questions. I am now confident that the garage door will be safe to operate for many years and will not become a hazard to anyone. We use it every day multiple times wish I had it serviced earlier now that I understand how important it is to install better parts and maintain it. Thank you.

- Dan Caterisano

Eric, the service tech, came a few hours after our call for service for a broken spring. He presented options for repairing or replacing with a new door. Given the age of our old heavy wooden door, we opted to order a new steel door. Eric then proceeded to do an interim repair that allowed us to use the existing door. Eric explained things very clearly and answered all of our questions. Thank you!

- Bill Thomson

Nice and easy to deal with, called and had a repair tech (Mike) at my house in less than two hours...even received a call from Mike informing me when he'd be there, and showed up within a minute of when he said he would. Mike presented me with my options for the repair, and did the job as expected, nice and quick. When it's time for a new door purchase, Ill be coming back to Precision.

- Michael Collins

Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!

- John Witkowski

Very prompt and professional service. I’m fully satisfied with the serviceman’s explanation and resolution of the problem.

- Robert Kocieniewski

I called today and within an hour the tech was here. Mario was excellent. Not only did he repair both doors but he represents your company very well. You all get 10 stars today. Marc

- Marc Joseffer

Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!

- Carol Ann Kelly

We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.

Our door had been ‘fixed’ a year ago so when it broke this time and I was able to see what had been done, I knew I wasn’t calling the same place again. The reviews and ratings on Precision’s site made me feel the service would be backed up. Our technician, Rob, was very pleasant and accommodating. He explained what was going on and offered options for the repair as well as advice on how to maintain the door. We were sure he was a good man when our German Shepherd went straight to him without barking.

- Jane Sztuk