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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2037 reviews, averaging 4.92 Stars:
Buffalo, NY
Product:
Buffalo, NY
Nice and easy to deal with, called and had a repair tech (Mike) at my house in less than two hours...even received a call from Mike informing me when he'd be there, and showed up within a minute of when he said he would. Mike presented me with my options for the repair, and did the job as expected, nice and quick. When it's time for a new door purchase, Ill be coming back to Precision.
- Michael Collins
Product:
North Tonawanda, NY
Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!
- John Witkowski
Product:
Tonawanda, NY
Very prompt and professional service. I’m fully satisfied with the serviceman’s explanation and resolution of the problem.
- Robert Kocieniewski
Williamsville, NY
I called today and within an hour the tech was here. Mario was excellent. Not only did he repair both doors but he represents your company very well. You all get 10 stars today. Marc
- Marc Joseffer
Hamburg, NY
Repairman was very pleasant but left a mess in my garage. There was broken glass from a lightbulb and scraps He also told me the new opener would be $595.00 and he would give the senior discount plus I had a $15.00 coupon. Then he tells me he made a mistake and it was $695.00 but he said he gave a free second remote and a free pad box opener. That would take care of the discounts so it came to $595.00. I paid and he left me no receipt or warranty info. I was not happy!
- Carol Ann Kelly
We are so sorry for the confusion. We just started a new computer system and some of the technicians are struggling with the software. The warranty is included on the invoice and those are all sent electronically or by mail if requested.
Product:
Buffalo, NY
Our door had been ‘fixed’ a year ago so when it broke this time and I was able to see what had been done, I knew I wasn’t calling the same place again. The reviews and ratings on Precision’s site made me feel the service would be backed up. Our technician, Rob, was very pleasant and accommodating. He explained what was going on and offered options for the repair as well as advice on how to maintain the door. We were sure he was a good man when our German Shepherd went straight to him without barking.
- Jane Sztuk
North Tonawanda, NY
Came out in timely manner. Serviceman was friendly and explained everything. Was surprised how he replaced springs and roller so fast. Door is now so quiet like it’s brand new. Very pleased.
- Barbara Adamczyk
Product:
Buffalo, NY
Fast and knowledgeable on what springs were supposed to be on my raynar door. Mario was very polite.
- Marty Doty
Product:
Lockport, NY
By 1:00 PM today I realized coming into my driveway and trying my garage door opener that there was a major problem. The door would only open and few feet and dropped down to the payment. I called Precision at around 1:30 PM and they told me that they would have someone at my house between 2:00 to 6:00. Around 3:00 Barry showed up. Barry was friendly and polite. He looked the situation over and pointed out immediately what the problem was. We discussed the best course of action and Barry went right to work in a professional manner to fit the door situation. It took a good hour and a half, but was extremely well done. Hopefully, I will not have any more garage door problems in the foreseeable future, but if I do, I will definitely be called upon Barry to fix them!
- David D'Amato
Product:
Buffalo, NY
Technician Eric Bruton did a great job.
- Jay Liyanage
Product:
Buffalo, NY
Biro (Sorry, I'm not sure of the spelling his name) displayed total knowledge of my problem. He demonstrated, to me, how the springs currently on the opener were responsible for the motor failure. The cost of the repair was more than I had anticipated, however, I am confident that the work he did was necessary. The door now opens and closes smoother and quieter than the day we moved into our newly built home. (5 stars)
- FRED MACHEMER
Product:
East Aurora, NY
I am SO glad that I picked Precision to install my two new garage door openers instead of another local company that I had previously worked with for 25 years. The installer, Robert Dressler was very knowledgeable, personable and explained everything that I needed to know. Love the quiet belt openers!?? Thank you Precision!
- Cindy Beeley
North Evans, NY
Rob was out on 6/17 to check our door. He explained what had to be done. We had the old Wayne Dalton set up on both garage doors which were problems from day 1. We decided to have all the hardware and springs done on both doors. Rob did a great job and had them both done faster than I expected. Thanks Rob appreciate all your help and knowledge.
- Luci Trimper
Buffalo, NY
I called Precision when my garage door was not working. Wow! I got an appointment for the same day and a worker was here a couple hours later. He found the problem and went over all the things I should check if it happens again and checked out everything and lubricated everything so it is much quieter now. The worker (sorry I forgot his name) was polite, courteous and efficient. Thank You.
- James Connors
Buffalo, NY
I have a garage door that misses a remote. Contacted Precision and the technician (Michael Anna) arrived on the same day. Programmed a new remote and fixed an old wire issue. Reasonable price and very professional!
- Yingjie Hu
Product:
Niagara Falls, NY
I just received an estimate and Mark was the technician. Needless to say, I will be scheduling an appointment for a new garage door. Mark was awesome and extremely knowledgeable. He was honest and didn't push anything that I didn't need. He's a great representative for Precision Door!! I'll update my review after my installation. I highly recommend Precision Door!!
- Joe Giaquinto
Product:
Lancaster, NY
The professionalism, attention to detail, and followup on my endless questions that Bari Elmaribi from Precision Door Service gave during my installation made this an easy 5 star review. My garage wasn't your standard installation and held its own complexities, however, Bari made sure that the job was done the right way without adding any addition cost. He really looks out for the customer and lays out what to expect which is much appreciated. He even followed up later to make sure I fully understood everything (especially the WiFi system and resetting the motor's limits) that I needed regarding the system. I would highly recommend Bari and Precision Door Service to anyone. Thanks!!!
- Stephen Janczak
Product:
Buffalo, NY
Mark Carberry did excellent work. Very nice to work with.
- Robert Burwick
Clarence, NY
prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.
- Michael Morgante
Buffalo, NY
The technician who came to our home to repair our garage door did an excellent job. I would rate him 5 stars. He was professional, knowledgeable and personable. He corrected the problem and answered all of my questions about new garage doors.
- colleen duffy
Williamsville, NY
If you are considering using Precision Door Service, make the call now! They are very efficient, friendly and professional. Our technician Michael Anna worked extra hard to overcome a pre-existing design flaw in our garage door set-up. He was very meticulous with his work to insure that our door was working safely and correctly. He even took notes, in case he came across this situation in the future! He also took the time to pet my barking dog! Excellent customer service, friendly demeanor and professional work! Thank you, I am very satisfied!!
- Ron PErry
Product:
Buffalo, NY
Excellent service. Came out the same day I called. The technician, Bari was very professional & knowledgeable. I would highly recommend this company over other overhead garage door companies that I have used in the past.
- Gail Michaels
Product:
Lockport, NY
door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.
- Arthur Norwood
Buffalo, NY
Bari was very good. He explained things as he went along. He checked over the entire system.
- Rick Donovan
Buffalo, NY
Ver professional, courteous and knowledgeable. I would recommend Precision to anyone looking for a garage door.
- Mark Pinto
Product:
Buffalo, NY
The service I received was 5 star. Eric explained 2 repair options and then a purchase option of new garage doors. He was patient and very thorough as well.
- Mark Gentile
Product:
Williamsville, NY
Scheduling appointment was quick, technician (Eric) was prompt, professional, explained options clearly, appeared to do an excellent job
- RICHARD ALMON
Getzville, NY
Rob was excellent and really knew "his stuff"!!. Explained everything very well and answered all of my questions. Very professional !! The warranty guarantees are great !!
- Tom Hoolihan
Timing is everything and your response via "chat" on Memorial Weekend was so reassuring - an appointment was scheduled and Eric was here 1st thing after the holiday. I can't thank him enough for not giving up getting the door up on a miserable rainy morning! He replaced parts and I am happy to have safe, easy access to my huge shed.
- Shary Wegrzyn
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Eric, the service tech, came a few hours after our call for service for a broken spring. He presented options for repairing or replacing with a new door. Given the age of our old heavy wooden door, we opted to order a new steel door. Eric then proceeded to do an interim repair that allowed us to use the existing door. Eric explained things very clearly and answered all of our questions. Thank you!
- Bill Thomson