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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2002 reviews, averaging 4.92 Stars:
Angola, NY
Buffalo, NY
Excellent customer service! Everyone from office assistants, sales representatives and installation technicians were great to deal with. I would like to especially thank the two technicians who installed my garage door. They both were a delight to deal with. Very personable, knowledgeable and went the extra mile to assist me with myQ. They were extremely efficient with completing the installation of my garage door. I'm a very satisfied customer. EXCELLENT, EXCELLENT, EXCELLENT!
- Michele R. Chappell
Product:
Orchard Park, NY
Mike Okonzak was excellent. He arrived when he said he would. He had to replace our two car garage door. Before he began, Mike explained everything he was going to do. When he finished, he showed me what he did. He explained to me how to care for the garage door and the track as well as the importance of using silicone spray as opposed to WD-40. We’re extremely happy with Mike’s high quality workmanship and the high quality materials that Precision offers. Unfortunately, we previously had work done several times by their competitor. Seeing the difference between the two regarding the workmanship and the materials is like “night and day.”
- Cathy Dunlop
Getzville, NY
Michael did an amazingly efficient job installing my new door! No way did I think one guy could handle it! I would recommend Precision to anyone.
- Tom Lyons
Buffalo, NY
Prompted by a broken spring and a desire to replace my garage door, Precision is one of three companies I called for a quote. One gave me numbers over the phone, but their tech cannot visit until Monday (today is Thursday). The other will call me next week to schedule a time. A tech from Precision extended his day to visit me less than two hours after calling. He was candid and very knowledgeable. While this visit was only a quote, my first impression is very good.
- Mike Hope
Buffalo, NY
Long time customer. Always Pleased with Service: Install, Repairs (my fault), Cleanup and Maintenence! Recommend Highly to Anyone! Worth Purchasing "Best Quality" of Garage Doors with "Lifetime Warranty," more than pays for itself over the years.
- Angela DiLoro
East Aurora, NY
I believe the installers name was Travis and he was exceptional. He communicated very well with my wife who was home throughout the install.
- Gary Schutrum
Lancaster, NY
I was very pleased with my garage door installation.
- Marsha Lewandowski
Tonawanda, NY
Roy was very nice went over everything with me Did not pressure me. Very informative and friendly. So I decided to go ahead with purchase the package for 1999.00 Marge brauer
- Marge Brauer
Buffalo, NY
I had a new garage door installed. I Pricked Presision because a few months preiously my old door lost a wheel, and withmuch crashing, the door was inoperable. This was on a late Saturday afternoon. Precision came and fixed that proble - when it became obvious I needed to replace the door, I called Precision. The installers for the new door called ahead, worked steadily, answered all mt concerns, and were polite and agreeable while doing the job. Very pleased with the outcome and the new door. Many thanks Lynda P
- Lynda Painton
Grand Island, NY
Excellent all around
- Elaine Freidman
Product:
West Falls, NY
It is really sad that there are companies like yours. I got a quote for same door. apples to apples. Their quote: $1,750. Your quote: $3,249. You should be ashamed of yourself how you gouge people.
- Julio Serpas
Hi Julio, If you think that is the case I would take up us on our 105% apples to apples price match warranty. Simply send us a copy of the written estimate and if that's true we'll take an additional 5% off their price. Unfortunately, I can see we quoted you for a door that comes with a lifetime warranty "parts and labor". Our cost on that particular door is more than you were quoted. We are the largest retailer in Western New York, so I don't see how someone would be able to quote a lower price than our cost on that product. Best of luck with whatever company you choose to go with.
Product:
Cheektowaga, NY
Thanks for installing my new garage door.It looks great.The technicians did a super job.They were courteous and professional.Keep up the good work guys
- Roosevelt Blackmon Jr
Buffalo, NY
Excellent experience. Travis was on time, had a great, customer-centric attitude and did an amazing installation job. I couldn’t be happier with my new door. He mentioned that his parents named him Travis after Travis Tritt, and his middle name Ryan after Nolan Ryan (my first name is Nolan, which is why it came up). I can honestly say, I’m now such a big fan of his, if I ever have another kid, I’m going to name him Travis. This was my first experience with Precision Garage Door Services, and while I’d love to hope I won’t need them again, I know if I do, I won’t hesitate to make the call. From beginning to end (I can’t remember the name of the salesman who sold us the door but he was great too), I have zero complaints. Thank you!
- Nolan Pomelow
Product:
Niagara Falls, NY
I initially called the service center for an estimate on a new garage door. The lady was efficient and quickly scheduled an appointment convenient for me. Technician Roy Davis contacted me to let me know his exact arrival time. He was courteous, professional and knowledgeable. Roy answered all my questions. Extremely happy with Precision Door service!!
- Barb Rice
Product:
Lancaster, NY
I had called in the am and two hours later I had an estimate in my hand . Roy is a representative that if I had a company I would want him to represent it. He’s kind patient and answered all my questions with a follow up.
- Sheryl Badding
Product:
West Seneca, NY
I needed an estimate for my damaged door and got an immediate appointment the next morning. Roy came out promptly and was very efficient. He gave us the quote and explained it clearly including an honest answer about scheduling and order delays given the current building material backlogs. Honestly is greatly appreciated and makes me feel like I can trust your company.
- Wendy B
Amherst, NY
No complaints. Sent a rep out right away to assess my problem and provide options/quotes. Once the door came in, installation was scheduled that same week. Mike Okonzak handled the installation and was excellent. Work was completed in a timely manner, looks to be good quality work, and Mike was very knowledgeable explaining operation & maintenance of the door.
- Nick Cino
Orchard Park, NY
I was and am very pleased with Precision Door Service. The service rep was prompt, courteous and most importantly HONEST in assessing my door issue. Honesty and courtesy are critical these days. I trust Precision Door Service completely. I've referred a neighbor recently and she was totally pleased. She had an emergency situation and Precision was out to help her the next morning. Now that's service!!!
- Bernadette Smith
Product:
Lackawanna, NY
Thank you for providing me with an estimate yesterday. Your tech, Roy was knowledgeable, polite, and an asset to your firm. However, we have decided to go with another service, due to costs. I am sure you understand, that there are times, as I am retired, we have to watch our costs more closely than most. Once again, thank you for your time.
- John Graubman
Buffalo, NY
I had Matt install a new door and remove an old wooden door. It looked to be quite a tough job. He explained everything and made it work on an old door opener. He showed me how it worked. When I get my new door opener I will use precision.
- Jan Bond
Product:
Buffalo, NY
Precision was great! Removal of the old door and installation of the new was fast - only 4 hours. The installer had to work in single digit degree weather and did an awesome job. Highly recommend.
- Joseph Jansen
Buffalo, NY
Mike showed up and replaced the garage door in about 4 hours. My install window was 12-4 and he showed up a little after noon. He was friendly and professional, cleaned up after himself, and did a great job with the installation on a cold winter day. My experience with the admin desk and the guy who walked me through my quote was good, as well. Everyone was really professional and nice, no long waits on hold or waiting for call backs. They show you what the door will look like on your garage, and they explain everything thoroughly. Easy peasy. Wish all my home improvement experiences were this smooth! Would definitely recommend!
- Angry Cat Lady
Depew, NY
Excellent installer polite hard working
- Sandra Romanczak
Product:
Hamburg, NY
Roy came to the house and gave a thorough presentation on the product. Explained everything and answered every question. Very knowledgeable.
- Brian Tamol
Product:
Lancaster, NY
Roy, the gentleman who came out to evaluate our needs, was punctual and did a very professional job of explaining our options. Chrissy the woman we spoke with on the phone was equally as professional and courteous. Looking forward to getting our new door soon!
- Michael Patterson
Product:
Buffalo, NY
I was very satisfied when we finally got our door installed after waiting so long. Ur technicians were very friendly and professional.they wanted to make sure we were satisfied with the instal and wanted to answer any questions we had before they left.
- Donald Russo
Buffalo, NY
On first visit Eric fixed door so I could open and close safely until installation. Today Travis and associate told me what was going to happen. Very OLD garage, but they did a great job and left everything clean. Said if I have a problem, to call. Very satisfied. Thank you for helping me.
- S Kowalewski
Product:
Buffalo, NY
It was fantastic, great crew. I left them alone and they got down to business. Quite pleased with results.
- Roger Elliott
Product:
Buffalo, NY
POLITE, KNOWLEDGEABLE, FAST & THOROUGH
- Eugene Bellis
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I had some friends who had a precision door which was very quiet compared to my door which was very old. And so when it came time for a new door I thought of precision and called them. my new door is just as quiet as my friends! it completely met all my expectations. Mike, my installer, was a great guy, very personable, knowledgable, hard working, wonderful guy! He explained everything and did a great job. I highly recommend Precision Garage door!
- Ted Jost