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Bob D

Bob D Second Certification
Technician
Reviews: 266
Average: 4.90 stars
Drug Test: 9/23/2015
Bob D has received 266 reviews, averaging 4.90 Stars:
1 2 3 4 5

Bob D's Bio:

I have been with Precision for just about a decade now. I have had a long career in construction and absolutely love my career here at Precision. I was born and raised in Eden NY. I then traveled to New Orleans to assist FEMA with disaster relief after Hurricane Katrina. I currently reside in West Seneca and have 3 little boys. We love to go 4 wheeling and I spend most of my time outdoors.

Review:

Robert D is the best! Able to get my door open and took measurements for the replacement door I need. Friendly, knowledgeable, nice guy.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
Review:

Thought the repair performed was expensive.service was good and taken care of quickly though.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bob D
Review:

Estimate for a shed door opener in a couple of weeks. The technician was very friendly and helpful.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Bob D
Review:

Excellent work And courteous

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Great service. Great technician. On time , very thorough. Very knowledgeable and efficent. Used them before and will definetely recommend to anyone needing repairs. Rob was great.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Extremely professional on time, Robert D identified himself examined my problem provided me with 3 options of repair and described his step by step of the repair process.Garage was clean and organized after the repair and before he left gave me a complete check up of new parts. Great job for sure !!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

These guys are the real deal! 1000% satisfied with everything from being early to the appointment until Rob left my driveway. I was informed the entire way thru the fix of my options and choices. This is a grade 'A' company and would refer them to anybody. ??????????

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Tech. knowledgeable and thorough after arrival. Opener installed 12/20/16, although I do realize equipment failure is beyond your control, this was an inconvenience. To compound the inconvenience the Tech called an told me he would be there in 15 minutes. I had to leave work, I was there in 15 min, 30 min later I called an he said he was 10 min out. Traffic on transit, I do understand not wanting to have to wait, but this was not very professional and very inconvenient, he arrived over 45 min after his initial call, traffic on transit is not a viable excuse, I drive on Transit frequently at that time of day, as does, I would hazard to guess, the Tech.

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A Response from: Anthony Paruta

Thank you for the review. I apologize our tech miscalculated the arrival time. We get our arrival times from the GPS unit which does not calculate for traffic and try to give the most accurate time.

Bob D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Bob D
Review:

My garage door and door operator were inspected today by Robert. He was very thorough and explained everything to me so that I will be able to make the best decision as to how I want to move forward with the repairs needed to my garage door/opener. Safety is a big concern for me and he was able to assess and determine my best options. Once I decide what I want to do I will be contacting Robert to set up an appointment. Thank you so much for your help.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Bob D
Review:

Robert was excellent and fixed the problem quickly. He also reminded me about the annual lubrication which I had forgotten. He was very friendly and had a good sense of humor.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Bob D
Review:

There are not enough words to thank you for the professionalism and timeliness of the services we received. We had major issues with our garage door, cable broke and the door was half on/half off the track and we had no way of opening the door to get out cars out. When I called first thing Saturday morning, explained our situation (had a family funeral at 12:00 pm), you guys sent a representative right out!! Bob D was kind, compassionate and very professional!! We have told all our friends and family about your service in our desperate time of need and your company went above and beyond for us! Thank you!!

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Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

Quick response, especially during the holiday season. Technician was professional and knowledgeable. He told us exactly what was wrong and gave us multiple options to repair our door. I would use them againa and again.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

The technician was very quick and efficient..

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Prompt, knowledgeable service. Very professional, pleased all the way around.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

We were given a two hour window for the replacement/repair of our garage door springs. Very appreciative of the fact we were contacted early within that time window and the fact the Technician called 1/2 before appt. time as we had requested. He was very kind, friendly and happy man and shared that he loves what he is doing which was very obvious. Went right to work (including assisting moving additional heavy items out of the way). Rob recommended additional repairs that were required based upon the wear that was visible. He greeted our pets warmly when we had to let them out. We highly recommend Rob and Precision door service for your garage door repairs or replacement. Top notch service!

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A Response from: Anthony Paruta

Mike, Thanks for the great review. I am pleased to hear you were happy with the service Rob performed. We appreciate your business.

Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Great service, outstanding technician.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Bob D
Review:

you can't do a complete job. other door firms can do carpentry work.

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A Response from: Anthony Paruta

We are not a framing company or general contractor, therefore, we do not alter structures. If you have a 2 doors you would like turned into one you'll need to hire a framing contractor to pull a permit to alter the load bearing framing and replace the header of your structure. We turned down your job for that reason. Best of luck with the renovations

Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Our garage door would not open after work on Friday and I found Precision on line that night. I called and they were at our home Saturday morning. They were very professional and told us we had a great door but the spring was broken. After going over options we decided to have the current door rebuilt which saved us 1/2 of what a new door would cost and it came with a 7 year warranty. The technician was very friendly and most import very honest with us. Our door now works perfectly. We recommend them highly.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Took great care in this work. Thanks Rob & Tyler

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
Review:

Robert is great !!! Very, very thorough and experienced. We will not use anyone else.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Great place to call for service or to get new door they were so professional to deal with the service man that came out was the best

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Terrific! Robert was very thorough.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Your technician Robert D. was extremely knowledgeable and very personable. I have 3 garage doors. He fixed an issue 2 yrs ago with 1 and warned me about the 2nd one. 2 yrs later, I was lucky to get the same tech to fix that issue plus a future issue with both doors. He'a keeper.

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A Response from: Anthony Paruta

Yeah, He's ok. I guess we'll keep him around for a while.

Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Bob D
Review:

Rob was amazing!! He was personable, professional and very knowledgeable!! Couldn't be happier with my experience. Thanks Rob! You rule!

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

TECHNICIAN AND INSTALLER, BOB WAS HIGHLY PROFESSIONAL AND PROMPT. He explained my options and provided corresponding pricing for each, without urging one over the other. He helped to brighten my day even though the initial problem with my faulty old opened caused damage to my car!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Bob D
Review:

Rob was very personable and knowledgeable. He answered all of my questions and assured me that he was just a phone call away if I had any further questions or concerns. I am glad that he will be available for service calls on Saturdays. He tuned up garage door and made some adjustments after contractors forced open garage door. I was worried about significant damage to door, but to my relief that was not the case. The quality of service as well as the product itself are exceptional. Thank you.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Great service they were here in 15 minutes. Robert was very nice explained everything so we understood what he was doing. Had it done in time at all. Very personable. Would recommend your company to everyone. 5 stars to you!

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Very happy and satisfied with the quick response to my problem.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

They are prompt to respond and can come and do repair within a day. Have check or credit card ready , tech won't accept cash although when you call they tell you they will accept all forms of payment.

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A Response from: William Geary

You attempted to pay us with a foreign currency. We only accept American currency.

Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

Able to have our garage door fixed the same day I called. Robert, our technician, was extremely knowledgable and nice. He examined all of the parts and told us what ones were in good condition and which ones should be replaced. Glad I found this company in the Yellow Pages!!!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224