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my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use

Review:

I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.

Review:

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Review:

Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!

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nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.

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Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!

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Service call same day! Problem fixed quick! Yay!

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door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.

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Great, quick, friendly service. More expensive than I anticipated, but problem resolved.

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Always great service!

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The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

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I am please with the product- quiet! And the service. I did not feel a if I was being pushed into buying something I did not want, the job was done efficiently and the clean up was excellent.

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Tech/Salesman right on time. Tech/Salesman did a great job Cost of repair in my opinion was ridiculous!!!!

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Thought the repair performed was expensive.service was good and taken care of quickly though.

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Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.

Review:

Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!

Review:

very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision

Review:

Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!

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Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.

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Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

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Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.

Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony

Review:

My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.

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Mike was very helpful & knowledgable and helped me pick out the best door & opener for my needs. I would recommend your company to friends & family.

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My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.

Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included

Review:

I had a broken cable and Ryan did a great job. He was running late due to an involved job before me but, he called me to explain. His communication was excellent and when he arrived he did the repair, explained everything in detail and was on his way. I would definitely use Precision again.

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Very polite, on time and professional. Was unsure as to what the problem was and ended up getting confirmation from someone on the phone. Problem was resolved. Thank you I loved that I saw pictures of the various technicians so I knew who to expect at my door. Great business practice.

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Outstanding and responsive service.

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I noticed in your advertising that your technicians carry all sizes of garage door springs on their trucks. I was not interested in getting an estimate, then waiting on a return visit for the actual repair. The technician was knowledgeable and explained the repair process and price in detail before repairing my garage door springs. Thank you!

Review:

Outstanding customer service skills. Very knowledgeable explained all clearly