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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 42 reviews, averaging 4.03 Stars:
Lake View, NY
Clarence, NY
VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED
- David Metzger
Cheektowaga, NY
The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision
- Linda Cunningham
Buffalo, NY
Our technician, Eric did a great job in a short amount of time. Dispatcher gave us a window from 10:00 am to 2:00 pm, and Eric was here at 11:20 am, after calling at 11:00 to let us know he was on his way. Job was finished in less than an hour. Clean, quick, professional, and courteous work. Would definitely recommend.
- T.
Buffalo, NY
Fast , great service. Tech was friendly and knowledgeable
- Juanita Jones
Garage Door Opener Install
Hamburg, NY
my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use
- Fred Moritz
East Aurora, NY
I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.
- Jennifer
Install Garage Doors
Product:
Garage Doors
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
East Aurora, NY
nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.
- Jason
East Aurora, NY
Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!
- Meghan Chadsey
Buffalo, NY
Service call same day! Problem fixed quick! Yay!
- Lynne Mason-Wicks
Garage Door Opener Repair
Lockport, NY
door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.
- Arthur Norwood
Buffalo, NY
Great, quick, friendly service. More expensive than I anticipated, but problem resolved.
- Craig Connock
Garage Door Opener Repair
Product:
Garage Door Opener
Buffalo, NY
Always great service!
- Catherine Knop
Garage Door Repair
Buffalo, NY
The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!
- Eric Smith
Buffalo, NY
I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.
- Ed Loeffler
Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.
Buffalo, NY
I am please with the product- quiet! And the service. I did not feel a if I was being pushed into buying something I did not want, the job was done efficiently and the clean up was excellent.
- Ann Emo
Garage Door Opener Install
Product:
Garage Door Opener
Sanborn, NY
Tech/Salesman right on time. Tech/Salesman did a great job Cost of repair in my opinion was ridiculous!!!!
- Tim Jones
Elma Center, NY
Thought the repair performed was expensive.service was good and taken care of quickly though.
- Marty Solecki
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician: Bob D
Grand Island, NY
Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.
- Charlene Burchfield
Garage Door Repair
Product:
Springs
Buffalo, NY
Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!
- Ken Rucinski
Niagara Falls, NY
very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision
- Lily Watson
North Tonawanda, NY
Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!
- Rich Snyder
Buffalo, NY
Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.
- Kyle Suckow
Buffalo, NY
Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.
- Carl Lowry
Tonawanda, NY
Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.
- Jim Rose
Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony
Buffalo, NY
My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.
- Toby Faliveno
Depew, NY
Mike was very helpful & knowledgable and helped me pick out the best door & opener for my needs. I would recommend your company to friends & family.
- Dan Nosal
Buffalo, NY
My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.
- Gary Marble
Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included
(716) 262-9696
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(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I couldn't ask for quicker response. I called in the late PM and Eric Bruton was dispatched first thing next morning. He got right to work He was very thorough in his diagnosis. He explained what we needed and why He did an excellent job on the door. Cleaned up and gone. If we need service in the future I won't hesitate to call Precision and ask for Eric. Paul V. Norton - Fleet Director
- Paul V. Norton