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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 52 reviews, averaging 4.02 Stars:
Lancaster, NY
Product:
Niagara Falls, NY
Pat came to fix our door which the spring was broken on it & we wound up paying about $7,000 for a new door. The reason for this was we trusted Pat & he fixed our door anyway so we had a working door while the new one was on order. He was a professional, we sat & talked for a good long time about the options & he was a great sales rep as well as a great maintenance guy. We waited about 3 - 4 weeks for the door to come in & the two gentlemen that came were professional & installed the door in about 3 hours. They we're kind & considerate of me & my questions & it was just a good install all the way around. Thanks so much, Chris
- Chris Chabriel
Buffalo, NY
We are extremely pleased with the service we received. Our issue was resolved quickly and efficiently. I was shocked by the increase cost of replacing 2 panels of our garage door, but I feel we were being treated fairly. We will continue to call on Precision Doors with any future garage door needs.
- Brenda & Joshua David
Orchard Park, NY
the technician responded quickly to my Saturday call when I discovered my garage cable snapped. I had options and decided to replace the door. my only negative comment involved the length of time it took to get my door ordered. other than that, once it arrived and I scheduled replacement the process went well. the young man who installed the door was professional, courteous and got the job completed timely.
- Joe Giacobbe
Product:
Buffalo, NY
I live in a condominium which decided to go with your company to install new garage doors. service installers were courteous and professional. garage door meets my expectations
- Howard Lewkowitz
Tonawanda, NY
Very courteous and helpful. Representatives were very professional. i will schedule anotherappointment to repair the noted problem. Thank you.
- Christopher Nolan
Grand Island, NY
Delightful, responsive sales staff. Price threw me back a bit, but haven’t bought a door in 7-8 years, so maybe…..with inflation and current market conditions. Door is in stock, but Installation booked 3 weeks out, minimally, so not as capable of same responsiveness from the service side.
- Mark Schimley
North Tonawanda, NY
I would highly recommend Precision Door. We had issues with our garage door opener, I called and Bob the Technician came out the same day. Very knowledgeable and professional. We decided to replace our very old wood 2 car garage door and opener. With Bob's recommendations we placed our order the end of June. The only reason I am not giving a full five stars is at the time of order, we were told the door would be replaced in 4 to 6 weeks. I had to make a call at the 6 week mark to inquire as to the status of our order. At that time I would told it would actually be 8 to 10 weeks. At the 10 week mark I received a phone call and the work was scheduled. Travis came out to install the door, opener and replaced everything. He was remarkably fast but highly competent, very friendly and professional. The work was completed to our satisfaction in a little over 4 hours.
- June Johnson
Product:
Depew, NY
I chose this business because I bought my house a year ago and noticed that you were the place tha installed the door. Since I needed a repair I went with you since I thought you would have the parts to repair it. The tech that was sent out was very knowledgeable and clearly explained the work that was needed.
- Corinne Schutrum
Buffalo, NY
Boris Aronov was my estimater . He was very helpful . The more he talked and explained things the more I was sold on your company . Very friendly and informative .
- Michael Wojciechowski
Lake View, NY
I couldn't ask for quicker response. I called in the late PM and Eric Bruton was dispatched first thing next morning. He got right to work He was very thorough in his diagnosis. He explained what we needed and why He did an excellent job on the door. Cleaned up and gone. If we need service in the future I won't hesitate to call Precision and ask for Eric. Paul V. Norton - Fleet Director
- Paul V. Norton
Product:
Clarence, NY
VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED
- David Metzger
Product:
Cheektowaga, NY
The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision
- Linda Cunningham
Product:
Buffalo, NY
Our technician, Eric did a great job in a short amount of time. Dispatcher gave us a window from 10:00 am to 2:00 pm, and Eric was here at 11:20 am, after calling at 11:00 to let us know he was on his way. Job was finished in less than an hour. Clean, quick, professional, and courteous work. Would definitely recommend.
- T.
Product:
Buffalo, NY
Fast , great service. Tech was friendly and knowledgeable
- Juanita Jones
Hamburg, NY
my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use
- Fred Moritz
East Aurora, NY
I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.
- Jennifer
Product:
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Product:
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
East Aurora, NY
nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.
- Jason
Product:
East Aurora, NY
Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!
- Meghan Chadsey
Product:
Buffalo, NY
Service call same day! Problem fixed quick! Yay!
- Lynne Mason-Wicks
Lockport, NY
door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.
- Arthur Norwood
Buffalo, NY
Great, quick, friendly service. More expensive than I anticipated, but problem resolved.
- Craig Connock
Product:
Buffalo, NY
Always great service!
- Catherine Knop
Buffalo, NY
The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!
- Eric Smith
Product:
Buffalo, NY
I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.
- Ed Loeffler
Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.
Buffalo, NY
I am please with the product- quiet! And the service. I did not feel a if I was being pushed into buying something I did not want, the job was done efficiently and the clean up was excellent.
- Ann Emo
Product:
Sanborn, NY
Tech/Salesman right on time. Tech/Salesman did a great job Cost of repair in my opinion was ridiculous!!!!
- Tim Jones
Product:
Elma Center, NY
Thought the repair performed was expensive.service was good and taken care of quickly though.
- Marty Solecki
Service Provided:
Product:
Technician: Bob D
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Matt was very courteous, professional and did a good job installing the garage door and opener.
- David Ruda