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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 43 reviews, averaging 4.03 Stars:
1 2 3 4 5
Review:

Boris Aronov was my estimater . He was very helpful . The more he talked and explained things the more I was sold on your company . Very friendly and informative .

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Service Provided:

Install Garage Doors


Review:

I couldn't ask for quicker response. I called in the late PM and Eric Bruton was dispatched first thing next morning. He got right to work He was very thorough in his diagnosis. He explained what we needed and why He did an excellent job on the door. Cleaned up and gone. If we need service in the future I won't hesitate to call Precision and ask for Eric. Paul V. Norton - Fleet Director

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Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Review:

VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision

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Daniel S Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Installer: Daniel S
Review:

Our technician, Eric did a great job in a short amount of time. Dispatcher gave us a window from 10:00 am to 2:00 pm, and Eric was here at 11:20 am, after calling at 11:00 to let us know he was on his way. Job was finished in less than an hour. Clean, quick, professional, and courteous work. Would definitely recommend.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Review:

Fast , great service. Tech was friendly and knowledgeable

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Service Provided:

Garage Door Opener Install


Review:

my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use

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Service Provided:

Broken Garage Door Spring Repair


Review:

I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.

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A Response from: William Geary

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Daniel S Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Installer: Daniel S
Review:

Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!

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Bob D Service Provided:

Broken Garage Door Spring Repair


Technician: Bob D
Review:

nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Service call same day! Problem fixed quick! Yay!

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Service Provided:

Garage Door Opener Repair


Review:

door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.

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Bob D Service Provided:

Broken Garage Door Spring Repair


Technician: Bob D
Review:

Great, quick, friendly service. More expensive than I anticipated, but problem resolved.

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Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

Always great service!

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Service Provided:

Garage Door Repair


Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.

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A Response from: William Geary

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

Matt C Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Matt C
Review:

I am please with the product- quiet! And the service. I did not feel a if I was being pushed into buying something I did not want, the job was done efficiently and the clean up was excellent.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Tech/Salesman right on time. Tech/Salesman did a great job Cost of repair in my opinion was ridiculous!!!!

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Thought the repair performed was expensive.service was good and taken care of quickly though.

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Bob D Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Technician: Bob D
Review:

Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!

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Matt C Service Provided:

Install Garage Doors


Product:

Garage Doors


Installer: Matt C
Review:

very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision

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Bill G Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Manager: Bill G
Review:

Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!

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Patrick M Service Provided:

Garage Door Repair


Product:

Springs


Manager: Patrick M
Review:

Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.

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Bob D Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Bob D
Review:

Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

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Bob D Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Door Opener


Technician: Bob D
Review:

Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.

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A Response from: William Geary

Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony

Bill G Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Manager: Bill G
Review:

My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.

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Patrick M Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Manager: Patrick M
Review:

Mike was very helpful & knowledgable and helped me pick out the best door & opener for my needs. I would recommend your company to friends & family.

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Mike H Service Provided:

Broken Garage Door Spring Repair


Product:

Remotes / Keypad


Manager: Mike H
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224