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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 45 reviews, averaging 4.03 Stars:
1 2 3 4 5
Review:

I would highly recommend Precision Door. We had issues with our garage door opener, I called and Bob the Technician came out the same day. Very knowledgeable and professional. We decided to replace our very old wood 2 car garage door and opener. With Bob's recommendations we placed our order the end of June. The only reason I am not giving a full five stars is at the time of order, we were told the door would be replaced in 4 to 6 weeks. I had to make a call at the 6 week mark to inquire as to the status of our order. At that time I would told it would actually be 8 to 10 weeks. At the 10 week mark I received a phone call and the work was scheduled. Travis came out to install the door, opener and replaced everything. He was remarkably fast but highly competent, very friendly and professional. The work was completed to our satisfaction in a little over 4 hours.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I chose this business because I bought my house a year ago and noticed that you were the place tha installed the door. Since I needed a repair I went with you since I thought you would have the parts to repair it. The tech that was sent out was very knowledgeable and clearly explained the work that was needed.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Boris Aronov was my estimater . He was very helpful . The more he talked and explained things the more I was sold on your company . Very friendly and informative .

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Service Provided:
Install Garage Doors

Review:

I couldn't ask for quicker response. I called in the late PM and Eric Bruton was dispatched first thing next morning. He got right to work He was very thorough in his diagnosis. He explained what we needed and why He did an excellent job on the door. Cleaned up and gone. If we need service in the future I won't hesitate to call Precision and ask for Eric. Paul V. Norton - Fleet Director

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

VERY SATISFIED. TECH WAS ON TIME. COMPLETED AS PROMISED

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision

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Daniel S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Installer: Daniel S
Review:

Our technician, Eric did a great job in a short amount of time. Dispatcher gave us a window from 10:00 am to 2:00 pm, and Eric was here at 11:20 am, after calling at 11:00 to let us know he was on his way. Job was finished in less than an hour. Clean, quick, professional, and courteous work. Would definitely recommend.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Fast , great service. Tech was friendly and knowledgeable

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Service Provided:
Garage Door Opener Install

Review:

my repair of springs and bearings were done by eric who did a great job but prices were too high and i will make sure i do not use precision again and i will tell my neighbors not to use

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Service Provided:
Broken Garage Door Spring Repair

Review:

I love the new door I had installed. It makes a huge impact on the home. The salesman was very friendly and thorough when he came out during the Covid time . He kept his distance.The scheduling was timely. The installers came earlier than scheduled which was fine, they were efficient and cleaned up.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.

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A Response from: William Geary

Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.

Daniel S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Installer: Daniel S
Review:

Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

nice to have a person answer my call at night. Came out early next morning in blizzard. Eric and Dan were pleasant and explained options clearly. Repair was fast. No problems.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Eric was great and super personable. Gave me the full spectrum of options to respond to my problem and I did not feel pressured/upsold. Although they did not have a part needed for my particular repair on hand (and I think this is the exception more than the rule with this company from what I can see), they came out and identified the issue the same day I called it in and the whole thing will be resolved within a 3 day turn time - which is really nice. No Hassle, really polite and efficient, clear resolution. Thanks guys!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service call same day! Problem fixed quick! Yay!

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Service Provided:
Garage Door Opener Repair

Review:

door repair. 2doors. replaced springs and hardware. work seems well-performed. Price seemed exorbitant.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Technician: Bob D
Review:

Great, quick, friendly service. More expensive than I anticipated, but problem resolved.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Always great service!

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Service Provided:
Garage Door Repair

Review:

The technician (Mark) arrived at our house on a Saturday about 45 minutes after I initially called for service. He was polite and professional. The work was fast and the price was right. It was nice to see that I didn’t have to pay more or wait longer because it was a weekend. Thanks!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had an 08:30 appointment, but the installer did not arrive until 10:00. In his defense, he did contact me and said that he was running a bit behind and if that was going to be a problem. I said that it wouldn't really be a problem. After he arrive, he proceeded to install a beautiful door with quality workmanship. We both checked for proper operation and he gave me lubrication instructions. I would recommend Precision Overhead Garage Door Services if you need to replace a garage door.

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A Response from: William Geary

Our apologies, however installation appointments are in time frames, not specific times. We scheduled your installation from 8-10am, not 8:30am. Afternoon appointments are scheduled 12-2pm or 1-3pm as we do not know how long it will take to load up in the morning or finish a previous job prior to an afternoon install. Thank you for your business.

Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Matt C
Review:

I am please with the product- quiet! And the service. I did not feel a if I was being pushed into buying something I did not want, the job was done efficiently and the clean up was excellent.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Tech/Salesman right on time. Tech/Salesman did a great job Cost of repair in my opinion was ridiculous!!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thought the repair performed was expensive.service was good and taken care of quickly though.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Bob D
Review:

Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!

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Matt C Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Matt C
Review:

very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision

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Bill G Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Manager: Bill G
Review:

Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Manager: Patrick M
Review:

Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bob D
Review:

Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.

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A Response from: William Geary

Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony

Bill G Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Manager: Bill G
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224