4.9 1 2 3 4 5 255 Reviews

From Amherst, NY Homeowners

Garage Door Repair in Amherst, NY - Page 2

Precision Garage Door

Same-day garage door repair in Amherst, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Amherst, NY

Serving Amherst, NY

Proudly serving the Amherst community with same day service.

Service truck

Local Garage Door Repair in Amherst, NY

Precision Garage Door of Northtowns & Southtowns provides same-day garage door repair in Amherst, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Amherst homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Amherst and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 255 most recent customer reviews

Customer reviews for Precision Garage Door of Buffalo in the Amherst area are overwhelmingly positive. Customers consistently praise the company’s prompt response, knowledgeable technicians, professional and courteous service, clear explanations, and strong installation and repair quality. Many reviewers also mention smooth scheduling, clean workmanship, and products that operate quietly and reliably after service.

What Customers in Your Area Mention Most

Professionalism (79) Reviewers repeatedly describe technicians and office staff as professional, courteous, polite, and respectful, with many noting a polished customer experience from start to finish. Expertise (73) Customers consistently praise technicians for being knowledgeable, thorough, and able to explain problems, options, and maintenance in clear, easy-to-understand terms. Service (70) Customers frequently praise the overall service experience as excellent, friendly, helpful, and customer-focused, with staff described as going above and beyond to make the process easy. Responsiveness (61) Customers frequently mention fast callbacks, same-day or next-day appointments, and quick arrival times, often describing the company as highly responsive when garage door issues need immediate attention. Speed (56) Reviewers often note that work was completed quickly and efficiently, with several mentioning repairs or installations finished faster than expected or within the promised timeframe. Workmanship (53) Reviewers commonly say the repairs and installations were done well, neatly, and correctly, with doors, openers, and parts working properly after the job was completed. Communication (48) Many reviews highlight clear explanations, helpful updates, and strong follow-through, including calls ahead, option reviews, and detailed walkthroughs of repairs or installations. Product Quality (28) Customers often compliment the quality and appearance of the garage doors and openers, including comments that the products are quiet, attractive, and durable. Value (18) A meaningful set of reviews describe the pricing or overall deal as fair, reasonable, competitive, or worth it for the service and product quality received.

Recent Reviews from Amherst, NY

Andrew Ryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had an issue with my door not closing, turned out to be that a cable unwound itself. I called up Precision, and within an hour or so, they had someone out to take a look. The technician Eric was able to quickly explain the issue, and some of the typical causes. Eric was also able to suggest some adjustments on my garage door opener and went above and beyond to do the repair work correctly. I am very satisfied with the work that was done.

Service: Garage Door Repair

Cynthia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You might be able to find a better price, but you won’t find better service (or warranty). Same day appointment, friendly, and skilled technician...I was very pleased. Eric was fantastic. I have never had a garage door go up and down so quietly! If you want the best, then call Precision.

Service: Garage Door Opener Install

Product: Opener

Deborah Wirth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 10/16/2020

Patrick was personable and consultative when showing me options for new doors. Currently, I am doing a complete remodel, so the purchase will be put off until that is completed. In the meantime he fixed my old door which was jammed, in under 20 minutes. It is such a relief to be able to use that door with contractors coming and going. Thank you Patrick!

Patrick M

Commercial: Patrick M

Service: Garage Door Repair

Paul Randall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Getzville, NY 10/09/2020

I've had my garage door for two year, I love it, it's, quiet, functional and attractive, and a life time warranty, can't beat that! This is the first time I've had Precision come since it was installed, just for a tune up and that will be good for at least 10 years, that is peace of mind for me. My technician, was prompt, and knowledgeable. A good product and a good company.

Bob D

Technician: Bob D

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Fran Daumen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a great experience. He was the Cadillac of Technicians

Service: Broken Garage Door Spring Repair

Product: Springs

Sue Tannehill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 08/06/2020

The day I called was the day I got a new garage door opener, ably installed by Dan -- and explained thoroughly before he left. A power surge had zapped the garage door opener. Dan came out the same day I called, explained my options, did NOT try to upsell me, but did explain what else might happen, replaced the door and all in all, it was a very good experience. I'd not only recommend them, I'd purchase another one from them if I had another garage door.

Service: Garage Door Opener Install

Product: Garage Door Opener

Joe Rizzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

First I want to say why I chose Precision. When we couldn't open our garage door and had an appointment to get to, you came out and helped us and let us get to our appointment. Now, the review. Anthony serviced our door. First, he called to let me know he's coming and on what time. He was right on the button. He was courtous, and very helpful. He did everything we asked and gave a quote BEFORE he did the work. Great service.

Service: Garage Door Repair

Bp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door springs broke and I was unable to manually open it-car inside. Mario arrived about 2 hours later and fixed it. Great polite guy. Very informative. I honestly do not know pricing so I could have paid too much or I could have gotten a great deal, but I do know I needed it repaired immediately and that is what I got...with a great tech

Service: Broken Garage Door Spring Repair

Peter Tasca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 06/12/2020

Service with 12 hours of previous night call service man good explanation of needed repairs

Service: Garage Door Repair

Gary Farrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Akron, NY 05/29/2020

I had my garage door spring replaced. Service was great and complete install was quick and efficient. Technicians were friendly and on time. I would definitely recommend Precision Door Service.

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Perna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 05/25/2020

Hi William, Just had Anthony leave my house and he did a great job. He was very nice and extremely professional. My only issue, and I won’t post this as a review, is he installed four new garage door sensors at $180.00 pair. I just looked on Amazon and the same sensors are $32.00 pair. I totally understand you need to be profitable but to me that’s a bit excessive wouldn’t you say? It’s not a big job to connect some wires but thought while he was here I’d have him do it I never thought those sensors were that inexpensive, but that‘s on me, lesson learned, I should have checked. It’s to bad because I’ve used Precision a few times and the service is very good. I just can’t deal with that kind of mark up. I won’t post this cause I should have known better and that’s not really my style. You wanted a favor regarding my post, there it is. Unfortunately I was looking for a favor today from Precision, to be charged fairly, , we’ll I guess we both know how that turned out. Have a great day!!! Mark Perna

Response from William Geary Business Owner

Mark, I'm sorry you were unhappy with the price of our service. We believe there is value in sending a certified technician to your home in a fully stocked truck. We are not a delivery company like amazon and do not send delivery drivers. Regardless of the cost of the product the labor and overhead is what dictates the final price. Our labor fees are competitive with our industry and all our technicians are IDEA certified.

Service: Garage Door Repair

Product: Garage Door Opener

Carroll Mccarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 05/21/2020

I needed a new remote but you charged me 149.00 for 10 minutes labor I think that is excessive. price gouging at its best.

Response from William Geary Business Owner

Hi Carol, The customer service rep should have quoted this price over the phone. There is a minimum charge of $149 for up to an hour of labor to deliver and program remotes and keypads. We listened to the call and she did not quote you properly. We have issued a refund for the $149.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Victor Rioli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 05/18/2020

Prompt courteous service and outstanding use of technology. Everything can essentially be facilitated from your laptop.

Patrick M

Commercial: Patrick M

Service: Garage Door Opener Repair

Product: Garage Door Opener

John Stellrecht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 05/06/2020

Bob did a perfect job....

Bob D

Technician: Bob D

Service: Garage Door Opener Repair

Scott House

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Akron, NY 04/11/2020

The crew called ahead and arrived as stated. The fixed the garage door seal and some panels. They did a fantastically efficient and great job, and I am very hard to impress!

Service: Garage Door Repair

Product: Garage Doors

John Parks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 03/14/2020

Excellent technician Anthony and all around great service. Pleased every time I go with Precision from initial call to finish. Highly recommend!

Service: Garage Door Repair

Product: Cables

Carol and John Deluca

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys

Service: Garage Door Repair

Eric Zappia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!

Bob D

Technician: Bob D

Service: Broken Garage Door Spring Repair

Lynn Hemmings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Compliments to your company for fast responsive service and to your serviceman Mario, who thoughtfully addressed the issues with a perfect combination of professional and friendly.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jean S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I contacted Precision through the chat feature on the web site. I had no difficulty communicating what was needed - an estimate on a garage door opener replacement. Cost was presented up front and a technician could come same day. When Mario (technician) arrived, he explained what might be in greatest need of replacement and different price points for repair. I chose the mid-level garage door opener, which he had available on his truck. He got to work right away and promptly completed the installation. He explained the new features when he was done. I was highly satisfied with my experience, and would definitely recommend Precision and Mario for any garage door work you need.

Service: Garage Door Opener Install

Product: Cables

Julia White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 01/20/2020

Thank you for sending Daniel S. to assess and repair my garage door today. He is an outstanding representative of your company. A diagnostician, salesman and mechanical engineer all rolled up in one. Within 90 minutes my door was working like new and my car was sprung free from the garage!

Service: Broken Garage Door Spring Repair

Product: Springs

Joseph Urbaniak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, NY 01/17/2020

Very impressed with Skills of the technicians. Courteous and they cleaned up there workspace. A job very well done.

Service: Garage Door Opener Install

Product: Garage Door Opener

Nickolay Neznanov

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I am very pleased by the service done by service tech Mario Umbach. He fixed the door fast and was very helpful by explaining the problem. It was high quality five stars job.

Service: Garage Door Repair

Valmiro Saneto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Eric B. was very professional and courteous. He answered all my questions and showed me the potential repair options without any pressure. I ended up needing a new door and he walked me through the process and hopefully I'll get it installed soon.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Jane Michlinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Getzville, NY 08/15/2019

Super fast service, really nice technician - I would recommend Precision to anyone needing a door or their garage door fixed.

Service: Garage Door Repair

Jennifer Warner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nice technicians who come to your house, but awful policies. We bought a top of the line garage door, and less than a year later, there were noises. We called Precision, they sent someone out and then insisted on charging $150 plus tax for very minimal service. While I can appreciate that it is a business and not everything should be free, $150 is way too much money for the service performed. If you're looking for service at a fair price, look elsewhere.

Bob D

Technician: Bob D

Service: Garage Door Repair

Product: Garage Doors

Camille Boczar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Amherst, NY 07/22/2019

I have Precision Door service my properties' garage doors every year for regular maintenance. They are always prompt, courteous, and accomodating, and I can rely on them to do the jobs right. I'll always choose them for my garage door needs.

Service: Garage Door Repair

Product: Rollers

Marc Joseffer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called today and within an hour the tech was here. Mario was excellent. Not only did he repair both doors but he represents your company very well. You all get 10 stars today. Marc

Service: Garage Door Repair

Michael Morgante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clarence, NY 06/12/2019

prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.

Service: Garage Door Repair

Ron PErry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

If you are considering using Precision Door Service, make the call now! They are very efficient, friendly and professional. Our technician Michael Anna worked extra hard to overcome a pre-existing design flaw in our garage door set-up. He was very meticulous with his work to insure that our door was working safely and correctly. He even took notes, in case he came across this situation in the future! He also took the time to pet my barking dog! Excellent customer service, friendly demeanor and professional work! Thank you, I am very satisfied!!

Service: Garage Door Repair

Product: Springs

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120
Precision Garage Door Service of Buffalo
Office: 716-202-8411
5020 Armor Duells Rd
Ste 4

Orchard Park, NY 14127