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about Precision Garage Door in:
Amherst Area, NY
Precision Garage Door of Buffalo NYhas received 246 reviews, averaging 4.93 Stars:
Akron, NY
Clarence, NY
Hi William, Just had Anthony leave my house and he did a great job. He was very nice and extremely professional. My only issue, and I won’t post this as a review, is he installed four new garage door sensors at $180.00 pair. I just looked on Amazon and the same sensors are $32.00 pair. I totally understand you need to be profitable but to me that’s a bit excessive wouldn’t you say? It’s not a big job to connect some wires but thought while he was here I’d have him do it I never thought those sensors were that inexpensive, but that‘s on me, lesson learned, I should have checked. It’s to bad because I’ve used Precision a few times and the service is very good. I just can’t deal with that kind of mark up. I won’t post this cause I should have known better and that’s not really my style. You wanted a favor regarding my post, there it is. Unfortunately I was looking for a favor today from Precision, to be charged fairly, , we’ll I guess we both know how that turned out. Have a great day!!! Mark Perna
- Mark Perna
Mark, I'm sorry you were unhappy with the price of our service. We believe there is value in sending a certified technician to your home in a fully stocked truck. We are not a delivery company like amazon and do not send delivery drivers. Regardless of the cost of the product the labor and overhead is what dictates the final price. Our labor fees are competitive with our industry and all our technicians are IDEA certified.
Product:
Clarence, NY
I needed a new remote but you charged me 149.00 for 10 minutes labor I think that is excessive. price gouging at its best.
- Carroll Mccarthy
Hi Carol, The customer service rep should have quoted this price over the phone. There is a minimum charge of $149 for up to an hour of labor to deliver and program remotes and keypads. We listened to the call and she did not quote you properly. We have issued a refund for the $149.
Product:
Clarence, NY
Prompt courteous service and outstanding use of technology. Everything can essentially be facilitated from your laptop.
- Victor Rioli
Clarence, NY
Bob did a perfect job....
- John Stellrecht
Akron, NY
The crew called ahead and arrived as stated. The fixed the garage door seal and some panels. They did a fantastically efficient and great job, and I am very hard to impress!
- Scott House
Product:
Clarence, NY
Excellent technician Anthony and all around great service. Pleased every time I go with Precision from initial call to finish. Highly recommend!
- John Parks
Product:
East Amherst, NY
Eric and Ben once more came to the rescue. After the great job they did last week at my daughter's house, fixing her busted garage, they came to my house and repaired my failing garage door. They were great and so efficient and polite... and fun! Great job guys
- Carol and John Deluca
East Amherst, NY
Bob was our technician, and he was tremendous! On time, professional, explained everything, offered me options and recommendations. I have a new garage door company I will be working with!!
- Eric Zappia
East Amherst, NY
Compliments to your company for fast responsive service and to your serviceman Mario, who thoughtfully addressed the issues with a perfect combination of professional and friendly.
- Lynn Hemmings
Product:
Williamsville, NY
I contacted Precision through the chat feature on the web site. I had no difficulty communicating what was needed - an estimate on a garage door opener replacement. Cost was presented up front and a technician could come same day. When Mario (technician) arrived, he explained what might be in greatest need of replacement and different price points for repair. I chose the mid-level garage door opener, which he had available on his truck. He got to work right away and promptly completed the installation. He explained the new features when he was done. I was highly satisfied with my experience, and would definitely recommend Precision and Mario for any garage door work you need.
- Jean S
Product:
Clarence, NY
Thank you for sending Daniel S. to assess and repair my garage door today. He is an outstanding representative of your company. A diagnostician, salesman and mechanical engineer all rolled up in one. Within 90 minutes my door was working like new and my car was sprung free from the garage!
- Julia White
Product:
Amherst, NY
Very impressed with Skills of the technicians. Courteous and they cleaned up there workspace. A job very well done.
- Joseph Urbaniak
Product:
East Amherst, NY
I am very pleased by the service done by service tech Mario Umbach. He fixed the door fast and was very helpful by explaining the problem. It was high quality five stars job.
- Nickolay Neznanov
East Amherst, NY
Eric B. was very professional and courteous. He answered all my questions and showed me the potential repair options without any pressure. I ended up needing a new door and he walked me through the process and hopefully I'll get it installed soon.
- Valmiro Saneto
Product:
Getzville, NY
Super fast service, really nice technician - I would recommend Precision to anyone needing a door or their garage door fixed.
- Jane Michlinski
East Amherst, NY
Nice technicians who come to your house, but awful policies. We bought a top of the line garage door, and less than a year later, there were noises. We called Precision, they sent someone out and then insisted on charging $150 plus tax for very minimal service. While I can appreciate that it is a business and not everything should be free, $150 is way too much money for the service performed. If you're looking for service at a fair price, look elsewhere.
- Jennifer Warner
Amherst, NY
I have Precision Door service my properties' garage doors every year for regular maintenance. They are always prompt, courteous, and accomodating, and I can rely on them to do the jobs right. I'll always choose them for my garage door needs.
- Camille Boczar
Product:
Williamsville, NY
I called today and within an hour the tech was here. Mario was excellent. Not only did he repair both doors but he represents your company very well. You all get 10 stars today. Marc
- Marc Joseffer
Clarence, NY
prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.
- Michael Morgante
Williamsville, NY
If you are considering using Precision Door Service, make the call now! They are very efficient, friendly and professional. Our technician Michael Anna worked extra hard to overcome a pre-existing design flaw in our garage door set-up. He was very meticulous with his work to insure that our door was working safely and correctly. He even took notes, in case he came across this situation in the future! He also took the time to pet my barking dog! Excellent customer service, friendly demeanor and professional work! Thank you, I am very satisfied!!
- Ron PErry
Product:
Williamsville, NY
Scheduling appointment was quick, technician (Eric) was prompt, professional, explained options clearly, appeared to do an excellent job
- RICHARD ALMON
Getzville, NY
Rob was excellent and really knew "his stuff"!!. Explained everything very well and answered all of my questions. Very professional !! The warranty guarantees are great !!
- Tom Hoolihan
Clarence, NY
Was more than satisfied with not only the customer service I received but Mario was fabulous. My spring had broken on my garage door they were at my house within 2 hours and it was fixed within one. I have nothing but good things to say about this company all the way around!! Will recommend them highly
- Lisa Williams
Clarence, NY
I had a garage door damaged when my wife backed into it and then opened it. It was a complete disaster until a precision door tech came out and helped me remove it . The new door came in early and your tech installed it in no time and it looks great. I can tell that the door is high quality right down to the rollers and the workmanship, as far has the installation, is neat and complete. Thankyou for your assistance, patience and speedy service. Lou Mang
- Louis Mang
Product:
East Amherst, NY
5. I'm happy with the work and the gentleman who came out to put it on were very good gentleman they did an excellent job and I'm very happy with precision
- Ron Deschenes
Williamsville, NY
We had a great experience from beginning to end! We used online chat and they were able to send us someone within a few hours. Our technician, Eric, did an excellent job of explaining everything to us. He gave us multiple options, as well. We replaced our garage door opener, sensors, cables, springs, and keypad (everything but the door, pretty much). The service was performed the same day and we’re very pleased with the results!
- Christen Schulenberg
Product:
East Amherst, NY
Wow! What service. First, when I called I never expected that an appointment could be made as quickly as this. I was emailed a message confirming the window I could expect the service person to come right after I hung up the phone. Shortly after that, I received a text message from the service person with the time he expected to come. Here's the shocker-it included a picture of the repair man. Great for seniors to be able to identify who's coming. He arrived ON TIME and introduced himself. The only entrance available was my front door. He offered to remove his boots before entering. Very thoughtful. He explained all of the options available to me and I selected the one that best fit my needs and level of use. No pressure on any options. I respect this. He was polite, respectful, and responsive to my specific needs. Th company has a great website that introduced the service folks and their managers. I really appreciated their use of technology (email, text, and even a live chat with a very polite help person). Finally, after visiting visiting the website, I found that they had an A+ rating with the BBB. I would recommend them to anyone and already let my sister know how we were treated. Great company.
- Joe Rizzo
Product:
East Amherst, NY
Both visits (estimate & installation) were great. Techs were professional, explained everything and did a great job on the install. Door is beautiful and extremely quiet (we have to check to actually see if it opens/closes!) Great job guys!
- Joe Gilbert
Clarence, NY
I have never been so impressed professionally and from the minute I contacted the receptionist I was blown away by your attention and attitude to get me up and running! In less than 1 hour Mario calls and then comes to our house. Springs broken and unable to enter. This man has the work ethic of 100% plus! Mario completely righted the very poor job done sub standard by the builder of Amber Meadows. ( Adams’s door and they had “ no availability “ til the next day. I told them I was a repeat customer and President of the Association of 44 homes and was not able to enter my home. That’s when I called Precison! In a matter of minutes it was on the docket. Ask for Mario! He is an outstanding man and his workmanship is unparalleled!
- Dee dee Booth
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
I had my garage door spring replaced. Service was great and complete install was quick and efficient. Technicians were friendly and on time. I would definitely recommend Precision Door Service.
- Gary Farrell