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about Precision Garage Door in:
North Tonawanda, NY
Precision Garage Door of Buffalo NYhas received 67 reviews, averaging 4.82 Stars:
North Tonawanda, NY
North Tonawanda, NY
We recently called Precision Overhead Garage Door Service when our current garage door sustained extensive wind damage. Their technician came out promptly, we mutually agreed that the door could not be repaired so I placed an order for the new door and opener at that time. It did take several weeks for the door to arrive, we were made aware of that right from the start. Travis Leader, one of their installers did the installation for us today and we are absolutely thrilled!!! Travis called me 30 minutes prior to his arrival, he did the work in the amount of time that he said it would take, he cleared away all of the debris and helped with the programming of the opener. He did all of this with a smile, his professionalism is greatly appreciated. I would recommend Precision Overhead Garage Door Service for all of your garage door and door opener needs.
- Jean Manders
Product:
North Tonawanda, NY
I would highly recommend Precision Door. We had issues with our garage door opener, I called and Bob the Technician came out the same day. Very knowledgeable and professional. We decided to replace our very old wood 2 car garage door and opener. With Bob's recommendations we placed our order the end of June. The only reason I am not giving a full five stars is at the time of order, we were told the door would be replaced in 4 to 6 weeks. I had to make a call at the 6 week mark to inquire as to the status of our order. At that time I would told it would actually be 8 to 10 weeks. At the 10 week mark I received a phone call and the work was scheduled. Travis came out to install the door, opener and replaced everything. He was remarkably fast but highly competent, very friendly and professional. The work was completed to our satisfaction in a little over 4 hours.
- June Johnson
Product:
North Tonawanda, NY
Absolutely love our new garage door! Communication throughout the process was great. Installation went very well and the installers were very nice! Would highly recommend!
- Tanya
Product:
North Tonawanda, NY
Mike O did a great job installing our door! He was thorough and attentive to details. He was patient when explaining operation and maintenance. The door looks great!
- Tim Slaght
North Tonawanda, NY
As with mostly everyone, the suddenly loud and unexpected sound after closing the garage door brings immediate anxiety to the souls of our wallets! Having this occur during winter magnifies that feeling. This happened to my home recently... And knowing no one else to call I conducted an internet search and came across Precision Door. From the moment I first called them to the moment the technician left my home it was nothing but "world class service"! The customer service folks were friendly, professional and answered all my questions up front. I received a text and then a call from the technical Jeremy Pencils before he arrived. He arrived right on time and being a former Marine, being on time is essential! Jeremy assessed the situation and throughly went over the repair work. Provided some recommendations but was never pushy or tried to sell me anything extra. He arrived wearing PPE (essential during these times) and completed the work in about an hour I was extremely and completely satisfied with the customer service of this company, the professionalism of the technician and the quality of the work done! I would enthusiastically recommend Precision Door to anyone who needs any type of garage work. I will definitely call them again in the future when needed!
- Mike Johnson
Product:
North Tonawanda, NY
I have used another service but thought I would try Precision based on the reviews. My tech Dan did a great job, neat and cleaned up. Explained everything. The only issue I had was a part that needed replacing but before I approved it was replaced and the cost was a lot more than what I could have replaced it for -about $180. Bill- Mgr. called me and stated he would adjust the cost. Bill is the reason I would recommend Precision over any other. Thanks Team.
- Marc Homsi
North Tonawanda, NY
Robert was great!!! Explained the repair and what was needed very well. Did an excellent job, cleaned up professionally. Could not be more satisfied with the job. Excellent company to deal with!!
- Jim Grisanti
North Tonawanda, NY
Called Precision Door for new weather stripping on our garage door. Eric B.was our technician and he did a great job installing it. He was on time, very efficient, explained everything and was very courteous. The receptionists were also very helpful and courteous.
- Darwin Pyc
Product:
North Tonawanda, NY
Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.
- John Penna
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Product:
North Tonawanda, NY
Tech was knowledgeable and prompt. Serviced my garage door . Buyer beware. I purchased what they call a door rebuild for $799.I researched on the internet and the parts totaled less than $200
- Lou Szymanski
North Tonawanda, NY
My experience with the technician was excellent! Very professional and got right to work to solve the problem. My experience with your technician Colin was the best in years of maintaining our home. Based on my experience, we would definitely use Precision for any issues that arise with our garage and garage door opener
- Sally Henry
North Tonawanda, NY
A nice and very informative technician came to fix my garage door. After inspecting it he gave me some advice about the door and three options, fix what was broken, upgrade some of the parts, or a brand new door. I went with the first option as I needed the door fixed that day. While I can appreciate that this is a business and you must make a profit, $160.92 is way too much money for the service performed and there is no warranty on the work. The technician put the wheel back in the track, put in one screw and checked all the others on the door. Total labor time was under 10 minutes. If you're looking for service at a fair price, look elsewhere.
- Scott Ensminger
North Tonawanda, NY
Great service and polite technician. They came out quickly and did the work joyfully. Highly recommend them.
- Charles Whited
North Tonawanda, NY
Called 10 am showed 11 am Professionalism 5 stars . Awesome job Eric B
- Jacqlin Niefer
Product:
North Tonawanda, NY
Fast response for an estimate In depth explanation of the benefits of their door. Not pushy
- Frank Slomba
North Tonawanda, NY
Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!
- John Witkowski
Product:
North Tonawanda, NY
Came out in timely manner. Serviceman was friendly and explained everything. Was surprised how he replaced springs and roller so fast. Door is now so quiet like it’s brand new. Very pleased.
- Barbara Adamczyk
Product:
North Tonawanda, NY
Workmen were prompt and courteous. Job was done quickly, professionally, and priced reasonably.
- Michael Malikowski
North Tonawanda, NY
Love our new door, both technicians were knowledgeable and pleasant
- Joe Hoffman
Product:
North Tonawanda, NY
Precision came out to repair our door in a timely manner. Rob was the repairman. He was very polite and very helpful.
- Cynthia Adams
North Tonawanda, NY
Called at 4 pm with broken opener had a new garage opener installed by 7 pm same day. Kudos to great service
- Chris King
Product:
North Tonawanda, NY
Couldn't be more satisfied with all the services received by Precision - from the estimate given to the actual installation/cleanup. Will highly recommend your company to anyone looking for a garage door installation.
- JoAnn Birch
North Tonawanda, NY
The technician that performed the appraisal on my garage door (Patrick Murrett) was very helpful with answering all of the questions I had. While the technician who installed our garage door and motor (Michael Holbok) was very friendly and did an excellent job. Overall, the expertise and professionalism of the staff would make me recommend Precision Overhead Garage Door Service to anyone who needs a new door, motor, or needs repairs.
- Josh Brocklehurst
Product:
North Tonawanda, NY
Barry was great! On time, friendly, knowledgeable, very pleased with your service.
- Matt Vershowsky
North Tonawanda, NY
We had an unexpected urgent problem with our garage door after hours on a Thursday night around 7:00pm. I called another company and got a recorded message telling me my call would be returned after 8:00am the next business day. Since my car was stuck behind a half open garage door, that was not going to help me get to work for an 8:00am meeting the next morning. I called Precision next and reached a helpful LIVE representative. She took my information and gave me a timeline for when I could expect my technician. His name was Bari and he would call when he was on his way. I was so relieved when he called and arrived well within the time they said he would. He was very friendly and took the time to explain the problem as well as what needed to be done. He even managed to get the door open safely for me to get my car out before he did the repairs, just in case I needed it. We were so pleased with the service, professionalism and responsiveness we decided to talk about the future of our aging garage door. Bari assured us the repairs would hold and be guaranteed for a period of time but if we decided to purchase a new door, the cost of the current repairs would be credited towards it. Our old door is working fine now thanks to Bari, but he couldn’t make it younger, less worn or give it more curb appeal. We are looking forward to the new door and opener that Precision will be installing for us soon. We will happily recommend Precision - and Bari - to anyone we know. Thank you!
- Alicia Lineberger
Product:
North Tonawanda, NY
My wife heard an advertisement. The sales/technician was very pleasant to work with.
- Jack Jenkins
Product:
North Tonawanda, NY
Travis did a wonderful job, He was on time did a professional install and cleaned up. I give him 6 stars????????????
- Jim Bellina
Product:
North Tonawanda, NY
Matt provided excellent service and we are very pleased with out new garage door and opener.
- Angelo Genco
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Everything was perfect from initial contact through installation. Mike , the installer, was very good and answered all questions to our complete satisfaction.
- David Rumpf