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Bob D

Bob D Second Certification
Technician
Reviews: 266
Average: 4.90 stars
Drug Test: 9/23/2015
Bob D has received 266 reviews, averaging 4.90 Stars:
1 2 3 4 5

Bob D's Bio:

I have been with Precision for just over a decade now. I have had a long career in construction and absolutely love my career here at Precision. I was born and raised in Eden NY. I then traveled to New Orleans to assist FEMA with disaster relief after Hurricane Katrina. I currently reside in Buffalo and have 3 little boys. We love to go 4 wheeling and I spend most of my time outdoors.

Review:

I chose precision door off the wesite, their ad drew me in and the fact they had next day service. My garage door was unable to close and I had a home inspection the next day. The repair guy Robert was great he repaired my door in frigid temperatures. He also came back Iin May and repaired the door honoring the warranty free of charge after s unexpected issue. They are professional and give you satisfaction and punctuality both times I got next day service. Two thumbs up to Precision Door Thanks.

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Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
Review:

I recently had precision door repair my garage door in Tampa Florida and was very pleased. So when my garage door at my condo needed repair here, I didn't have to think twice as to what overhead garage door service to call. Once again I was extremely satisfied with the service your company provided. My technician was Robert Dressler. He was friendly, professional, and explained everything fully. I would definitely recommend precision door to all my friends!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Bob D
Review:

Excellent service.

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

I knew my door replacements would be difficult due to an old, out-of-square and out-of-plumb garage with very limited headroom at one of the doors. Other bidders shrugged of my concern, but PDS got their installation manager to take a look beforehand, which gave me confidence that they knew what they were doing. The short story is that it was the the most difficult job the installer had experienced, but he kept with it until it was right. A lot of extra work, but no request for more compensation. One of my existing operators disn't work, and a strong effort was made by the installer to get it going, even though it was not their responsibility in my view. Overall, a great job and a very satisfied customer. I couldn't recommend them more highly.

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Technician was very professional and afforded me any cost savings

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Service appointment was fast and done professionally.Robert Dressler(technician) was top notch and explained everything in detail and answered all of my questions.Rating is 5 stars and looking forward to seeing his quote for replacing of my old worn out garage door. Thank you for the peace of mind. Dave

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Robert did a great job! He explained everything very well and was very knowlegable.

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Bob D Service Provided:
Garage Door Repair

Technician: Bob D
Review:

Prompt, dependable, knowledgable service. Very impressed that repair could be performed at the time of estimate. Awsome technician and gave great service. Would recommend and refer to anyone in need of garage door service.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

I,m very glad I called Precision for my garage door repair. Robert was professional as well as knowledgeable. Work was done in a very timely manner. Your company is fortunate to have such a wonderful employee.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

The installers were excellent, completely approachable, and were hard-workers. We are very pleased with our new door.

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Was here first thing in the morning. Friendly & told me what I needed & didn't need. All workmanship comes with a lifetime warranty. I'm glad I called Precision...5 stars.

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

Garage door repair. The worked performed was done professionally and timely. My service agent was Robert D who explained what work was needed to fix my problem. Precision is lucky to have Robert on their team.

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Bob D Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Bob D
Review:

My technician was Robert D. and he was fantastic! Knowledgeable, professional, courteous. I am very happy with both the product I received and the servicing required to install it. Will be happy to recommend Precision in the future!

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Bob D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Bob D
Review:

Evaluated the problem with garage door opener...immediately repaired it. Robert was very courteous and knowledgeable.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Bob D
Review:

The service rep was helpful, knew what to do and did it in a very short time.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Bob D
Review:

Robert did a spring conversion on my door and I will attest to the fact he really knows his job. Overall did a excellent job. Was pleased with everything, response time, time of completion and pertinent information he supplied while working. I watched the whole operation from begging to end was very impressed

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Very happy. Repair was a little tricky and Robert returned promptly and made sure the garage door was working perfectly.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Service was certainly 5 star. Robert arrived on the early side of the window given, that was a bonus. My wife and I didn't have to wait around all afternoon. Robert identified the issue, gave us our options and repaired the door in a timely and efficiently manner. We certainly appreciate the Saturday afternoon service, certainly made life easier.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

I am extremely happy with the service that I received from start to finish! Everyone was VERY nice and professional!! I highly recommend this company!!

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

Robert repaired our broken garage spring. He was very professional And very knowledgeable and was very helpful in telling us about The working of the garage door and what to do about the maintenence Of it. I would recommend your company and give it 5 stars

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

Prompt,Professional,Excellent service ! Totally satisfied. Would highly recommend!

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Bob D Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bob D
Review:

I was very pleased with the service received from your company. Your service representative was very professional and did an excellent job.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Bob D
Review:

Our garage door decided to break on the closest day of the year. In calling places for repairs (especially on a Sunday), Precision answered their phones. I explained the problem and they said they would be out about noon the next day. They called and were there at 10am. Told me the problems, gave me a price and fixed it within 1 1/2 hr. Talked about a new door, and will take amount of repair bill off door and installation. Great job

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Bob D Service Provided:
Garage Door Repair

Product:
Cables

Technician: Bob D
Review:

We are pleased to give Robert D. and the job he performed today, 5 stars. The effort to arrive at our home, on this 4 degree morning, to provide us w/an estimate is worthy of an extra star. We were very appreciative of his explanation of the varied ways this door could be repaired. He gave us the prices and the lifetime warranty available, where we could choose. As a result, Robert had the job completed within the next 60 minutes. Through these tough weather days, here in WNY, it is a great relief to have this door repaired so efficiently. Thank You again to Robert D. for helping us so quickly.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.

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A Response from: Anthony Paruta

Warren, I personally apologize for the delays. I appreciate you being so understanding and am glad everything worked out.

Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
Review:

I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.

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Bob D Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Bob D
Review:

Thank you Robert for updating and servicing my garage doors. I wasn't aware of the issues of my current system and am so happy you were able to inform and install the new parts/remotes the same day. It was a pleasure working with this Company - Very Happy Customer-

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
Review:

I looked you up in the phone book and was happy to hear that you could come out the same day. Robert was here in no time at all, was very personable and well informed. Had the problem fixed right away. He knew his business and your very fortunate to have such a worker.

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Bob D Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bob D
Review:

I had a power surge in my neighborhood and the result was my garage door opener was fried. I called another well known garage door company and although I was not impressed with my initial phone call I decided to stick with them because a few friends of mine had good results using this company. After telling them my problem and exchanging some information with them, I waited for a call back from them because that's what they said was standard procedure, when they finally called me back four days later they said it would take ten days to come to my house. Frustrated, I decided to call Precision and the service I received from that point on was second to none. Meagan took my call and made me feel like she was helping out one of her family members. The technician Robert was able to come down that day and install a new garage door opener and new springs. I was extremely satisfied with my experience with Precision. I have had some issues with the my garage door since, which had nothing to do with the Precision install but the fact that I just have an old garage door. Once again, the day I called, within a few hours someone was able to come down and correct the issue at no charge. Any good business owner knows that word of mouth is the best advertisement you can get, and I go out of my way to tell people about my experience with Precision. I give them a five star rating and when I'm ready to get a new garage door I look forward to my phone call and excellent service I will receive from them.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Bob D
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224