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Average: 4.86 stars
Daniel S's Bio:
I currently reside in Lancaster NY. Before I began my career with Precision I was a machinist and an insurance adjuster. I find solving problems and helping meet customers needs to be very satisfying. That is why I love my career as a service technician. In my spare time I enjoy sporting events and recently took up golf.
I got in my garaged car the other morning only to discover my garage door would not open. I called precision at 8:15 am and Dan arrived at 9:15 am., He was polite ,explained what was wrong made a few recommendations, and got to work right away and fixed my door in no time at all. I am very happy with the whole experience and would recommend your company to everyone.
- Colleen Frank
I was pleasantly surprised to find out that you were able to send out a technician in the evening because my car was stuck in the garage. Your technician Daniel Sayre was very friendly and excellent he fully explained to me my problem. He reviewed my options and went ahead fixed my door in less than 90 minutes. I would highly recommend your company. Thanks.
- Paul Taylor
Our door service was done in a very professional manner. The technician quickly determined the problem and provided my options from which I was able to pick from. Within an hour my door problems were gone and we had a new and upgraded opener installed. I highly recommend Precision Door Service. A very professional service company.
- Bruce Pfender
Niagara Falls, NY
Thank you for the great and quick service.Your service tech Daniel did a great job.Precision is now 1# on my list,and will highly recommend your company to everyone.Thank you everyone at Precision.
- Edwin Davis
North Tonawanda, NY
I have used another service but thought I would try Precision based on the reviews. My tech Dan did a great job, neat and cleaned up. Explained everything. The only issue I had was a part that needed replacing but before I approved it was replaced and the cost was a lot more than what I could have replaced it for -about $180. Bill- Mgr. called me and stated he would adjust the cost. Bill is the reason I would recommend Precision over any other. Thanks Team.
- Marc Homsi
My tech was very professional and courteous, sorry forgot his name, but thanks
- Jayson Clark
Your Technician , Dan, was Terrific. Great Personality and very Helpful. Did a Wonderful Job!
- James Gumulak
Grand Island, NY
Excellent response time, actually the day I called. Dave explained what we needed and performed the service promptly . Very polite and patient with our questions. Excellent company to do business with!
- Maureen Vaganek
Orchard Park, NY
I am a repeat customer of Precision Garage Door Service . The Serviceman Daniel Sayre was excellent explaining what was wrong with my existing garage door opener and what options I had. I choose to replace my unit with what Daniel recommended a PDS 800 DC OPENER W/2 REMOTES AND KEYPAD. The opener he recommended runs so quite you can't hear it. Great Job Again!!!!
- Rick Calipari
Niagara Falls, NY
Dan did a great job with taking care of our broken garage door. He was professional and made sure I understood all that he did to make the door work again. I would recommend Precision Door Service for any garage door needs.
- Rev. Robert Hughson
I was definitely disappointed in the cost of the repair to my garage door. I will definitely look else where the next time I need my garage door repaired. Another thing that made me wary was the repair man kept saying the the repair is warranted for exactly 1 year not one day later which makes me wonder how long this repair will last. The cost was exorbitant will not use again.
Nancy, thank you for taking the time to review us. The option you chose to fix your door was the lowest cost option available, and competitive when compared to our competitors. Your door was purchased through another company and only 5 years old. The springs were broken. This is not a good indication of a high quality door. Our recommendation would be to upgrade to a better spring with a better warranty. I am confident the springs we put on your door will last longer than one year, however our recommendation would be to upgrade the existing parts on the door that we can tell will be an issue going forward.
The salesman/technician was excellent. Very trustworthy and helpful. Would highly recommend Precision
- Linda Cunningham
East Aurora, NY
Dan S did a fine job on my spring replacement and I can always count on Precision Door Service for quick, responsive service. I recommend them to my friends and neighbors.
- Michael D Dombrowski
Very pleased with my experiences with Precision. After a sent a request online for a service call, I received a phone call with an hour, and a repair truck was on the way the same day. I needed to have the outdoor keypad checked and Dan, the service tech, called before he came, and was so professional and efficient that he was finished with the work within 30 minutes. Great job!
- Joyce Cougevan
The day I called was the day I got a new garage door opener, ably installed by Dan -- and explained thoroughly before he left. A power surge had zapped the garage door opener. Dan came out the same day I called, explained my options, did NOT try to upsell me, but did explain what else might happen, replaced the door and all in all, it was a very good experience. I'd not only recommend them, I'd purchase another one from them if I had another garage door.
- Sue Tannehill
The entire experience from the phone call to the end result was exceptional. The tech arrived sooner than expected (bonus) and was very clear about what the options were. He didn't try to sell a whole new door or opener system. He diagnosed the problem and explained the three options he recommended. It wasn't the typical up sell. He was completely equipped with everything to do the job on his truck and after we decide on which option to go with, he immediately got to work and the door was working better than ever in no time. He took all the old broken parts with him and was very thorough in his clean up. I would HIGHLY recommend this company to everyone I know. Overall experience was amazing!
- Phyllis A.
Put in a call because a spring and its cables failed on our garage door. We were told that someone would be out on Saturday between 8am and 12pm to give a quote. Your tech, Daniel Sayre, called at about 7:40, said he'd be arriving at 8am, and showed up right on the dot. I have to say that he was one of the friendliest and straightforward service techs I've ever dealt with. He evaluated the situation, gave us all the options, and then had all the requested work done in under two hours. I will definitely be recommending you guys to anyone who needs garage door work done. Thanks again!
- Scott Hildreth
My technician was Daniel Sayre. I give him five stars. He was honest, thorough, kind, quick. Love the new opener.
- Irene Kaczmarski
Garage Door Opener Install
Technician: Daniel S
Had garage door repaired by Daniel sayre what a great mechanic and person should give him a raise before you lose him to your competitors
- James Chester
Daniel arrived quickly within the time mentioned to us. We decided not to repair the old opener that was 20 years old and had him install a new opener (PDS-800). He stated it would take about 90 minutes to dismantle the old one and install the new one, which seemed very quick to me! I think it took him even less to do it!! Unbelievable! He also showed us how to program our vehicle's factory remote. Very happy with the job and the technician. Thank you.!
- Raymond Hoock
- Kuldeep Mann
Happy with todays repair service. Technician Dan was friendly and knowledgeable . Called this morning and response time was great . Good job
- Joe Giglio
Mark, the technician was great. Found the problem quickly, was helpful and friendly. I would not call anyone else for garage door service because they are great! Called Saturday and the came that afternoon.
- Bill Zamorski
When I called I was very happy with the prompt service. The technician Dave, explained everything to us. He checked over the old equipment, and told us what he could do to fix it. We were very pleased how fast he got the job done. Would recommend highly.
- Robert Poehler
Technician, Daniel S, was prompt, friendly, knowledgeable and quickly diagnosed and completed the repair and replacement of all worn parts. Necessary parts were upgraded, as needed, to ensure a prolonged future period of trouble free usage. Great experience overall and I will definitely recommend and use Precision Garage Door Service should the occasion or need arise again.
- Bill Urbanski
North Tonawanda, NY
Daniel Sayre arrived within the hour of my call, about my garage door opening and shutting by itself. He went over things it could be and re-set remote from cars, and indoor garage door opener. Also checked wiring for any cuts. As of now, so far everything is good. He was very professional. My only question is when I first called, I was told, it would be a $69 service charge and if they found something, that needed to be fixed,that would come of the bill and I would just have to pay for parts that I needed. I was billed for 1 hour service at $149. I did not think of that until the my wife asked me, what happened to the $69 charge. Other then that, very professional from start to finish, and would recommend. Thanks, Mark.
- Mark Courtemanche
Hi Mark, The fee of $69 is waived with repair. Dan spent over an hour at your house tryin to fix your issue and making adjustments. The service was successful and our hourly rate is $149. Let us know when you need service again.
Garage Door Opener Repair
Garage Door Opener
Technician: Daniel S
Great service. Highly recommend.
- Linda Courtemanche
My wife and I were in dire need of our garage door fixed last night 1/24/2020. I googled overhead door and yours popped up first. It was very convenient to actually chat with a live person and explain our situation. It was absolutely easy to set up an appointment with a reasonable time frame. The next morning, I was greeted with a text from your place saying Dan (had a picture of him) would be calling me shortly. He did just that, and arrived by 0800. He was very easy to talk with and work with. He at first stated I would need to replace my garage door. But after a second look, he thought he would be able to salvage my unit. He replaced parts as he went along and explained why they needed fixing, mostly because they were bent. He installed a Boeing arm and once the unit was completely put back in, it worked better than before. The price was right. The explanation was thorough. Dan was great to work with. If needed in the future, we will call your first. Thanks again.
- Shawn Coyle
Thank you for sending Daniel S. to assess and repair my garage door today. He is an outstanding representative of your company. A diagnostician, salesman and mechanical engineer all rolled up in one. Within 90 minutes my door was working like new and my car was sprung free from the garage!
- Julia White
Serviceman was very prompt and courteous. We were very satisfied with work preformed. We would not hesitate to contact Precision if needed.
- Richard Lewandowski