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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 49 reviews, averaging 4.02 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.

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A Response from: Chrissy Okonzak

Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very helpful & knowledgable and helped me pick out the best door & opener for my needs. I would recommend your company to friends & family.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.

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A Response from: Chrissy Okonzak

Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken cable and Ryan did a great job. He was running late due to an involved job before me but, he called me to explain. His communication was excellent and when he arrived he did the repair, explained everything in detail and was on his way. I would definitely use Precision again.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very polite, on time and professional. Was unsure as to what the problem was and ended up getting confirmation from someone on the phone. Problem was resolved. Thank you I loved that I saw pictures of the various technicians so I knew who to expect at my door. Great business practice.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding and responsive service.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I noticed in your advertising that your technicians carry all sizes of garage door springs on their trucks. I was not interested in getting an estimate, then waiting on a return visit for the actual repair. The technician was knowledgeable and explained the repair process and price in detail before repairing my garage door springs. Thank you!

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding customer service skills. Very knowledgeable explained all clearly

-

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He presented himself very well. He was very honest and truthful

-

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was prompt, appears to have a done a good job and was very good about explaining my options and what he was doing. He was also very professional and polite. I will need to call the office later though because it appears there was an oversight and he forgot to leave the owners manual and warranty information with me.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had some issues regarding paperwork resolved them now much satisfied

-

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tony did a very efficient job on our broken garage door spring. I was very pleased with the work.

-

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was on time. Did the job well and fast. Told me what I needed and what he was doing. Very pleasant person!

-

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The overall service was done on time and professionally completed. The service technician was courteous and well prepared for the repair.

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We called on a Sunday due to your 24 emergency service that was advertised in the yellow pages. Henry arrived about 3 hours later, and installed new cables, as well as advising we purchase new rollers for the door as well.

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Service Provided:
Garage Door Repair

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Buffalo Area

(716) 262-9696

(716) 262-9696
Hamburg Area

(716) 508-4809

(716) 508-4809
Cheektowaga Area

(716) 608-4491

(716) 608-4491
Amherst Area

(716) 817-5558

(716) 817-5558
Lancaster Area

(716) 989-4215

(716) 989-4215
Niagara Falls Area

(716) 402-5358

(716) 402-5358
Tonawanda Area

(716) 531-4518

(716) 531-4518
East Aurora Area

(716) 608-4852

(716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224