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Precision Garage Door of Buffalo NY
about Precision Garage Door
has received 43 reviews, averaging 4.03 Stars:
My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.
- Gary Marble
Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included
Manager: Mike H
I had a broken cable and Ryan did a great job. He was running late due to an involved job before me but, he called me to explain. His communication was excellent and when he arrived he did the repair, explained everything in detail and was on his way. I would definitely use Precision again.
- Wendy Kunkemoeller
Very polite, on time and professional. Was unsure as to what the problem was and ended up getting confirmation from someone on the phone. Problem was resolved. Thank you I loved that I saw pictures of the various technicians so I knew who to expect at my door. Great business practice.
- Sandra Norwood
Manager: Bill G
Outstanding and responsive service.
- John Condren
Manager: Bill G
East Amherst, NY
I noticed in your advertising that your technicians carry all sizes of garage door springs on their trucks. I was not interested in getting an estimate, then waiting on a return visit for the actual repair. The technician was knowledgeable and explained the repair process and price in detail before repairing my garage door springs. Thank you!
- Lori Farmer
Outstanding customer service skills. Very knowledgeable explained all clearly
- Francisco Colon
Elma Center, NY
He presented himself very well. He was very honest and truthful
- J Lang
The technician was prompt, appears to have a done a good job and was very good about explaining my options and what he was doing. He was also very professional and polite. I will need to call the office later though because it appears there was an oversight and he forgot to leave the owners manual and warranty information with me.
- David Mintzer
Technician: Bob D
Had some issues regarding paperwork resolved them now much satisfied
- Masoor Syed
Tony did a very efficient job on our broken garage door spring. I was very pleased with the work.
- Jim Morris
Technician was on time. Did the job well and fast. Told me what I needed and what he was doing. Very pleasant person!
- Pamela Allan
The overall service was done on time and professionally completed. The service technician was courteous and well prepared for the repair.
- Don Pascucci
We called on a Sunday due to your 24 emergency service that was advertised in the yellow pages. Henry arrived about 3 hours later, and installed new cables, as well as advising we purchase new rollers for the door as well.
- Steven Burley