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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 52 reviews, averaging 4.02 Stars:
Grand Island, NY
Product:
Buffalo, NY
Mike H was the first technician to come out . He diagnosed the problem & made a repair to the track & roller even though the door was old & obsolete & that company no longer in business! After talking with Mike I realized this was going to be a continuing problem. (This was the 2 nd time a roller broke off &caused havoc ) . A new door was ordered . The 2 techs that came out to install the door were Matt & Travis . They could not have been any nicer . The service was excellent. They were prompt ,neat & informative. ( Besides they laughed at my dumb jokes) . They both are an asset to your business ! I will highly recommend your company !! 5 Stars !!
- Ken Rucinski
Niagara Falls, NY
very pleased with the service i received. theywere professional, curteous, and efficient. everything was explained to me and door looks great! i cant wait to have my opener installed by them as well! thk u very much precision
- Lily Watson
Product:
North Tonawanda, NY
Great customer service. This is Pats second visit to my home. He is friendly and efficient. From scheduling an appointment to my service fast and friendly!!!
- Rich Snyder
Buffalo, NY
Service was outstanding. From my phone call to a fixed garage door- about 1.5 hours! Serviceman was professional and fast working. My door works great.
- Kyle Suckow
Buffalo, NY
Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.
- Carl Lowry
Tonawanda, NY
Work performed was total replacement of worn parts including door springs, cable pullys, and rollers; it is like having a new door. The cost was higher than expected. I mentioned the repair and cost to work associates and thought the price was high and recommended other garage door businesses they used.
- Jim Rose
Jim we aren't the cheapest company, but a scary fact is that with normal use, industry standard parts are designed to last only 5 years. That is why we use high cycle parts and lifetime warranty them. It's a warranty backed by quality not gimmicks. Thanks for the review. We appreciate your business. Anthony
Product:
Buffalo, NY
My garage door opener stopped working Friday night. I called a little after 9am Saturday morning and Patrick was here by 10am. After determining it was not possible to repair the existing opener, Patrick installed an entire new unit in about an hour. Patrick was very personable and did a great job.
- Toby Faliveno
Depew, NY
Mike was very helpful & knowledgable and helped me pick out the best door & opener for my needs. I would recommend your company to friends & family.
- Dan Nosal
Product:
Buffalo, NY
My door wasn't working. I called on a Friday and got a Saturday appointment. The tech showed up right on time and found a loose wire in about 2 minutes. The tech was neatly dressed, polite and professional. I would use Precision without hesitation. The only reason I only rated 4 stars is because I was charged $XX For the two minutes of work. I think for he $75, the tech could have at least lubricated the tracks or something. Nevertheless, I would call them again.
- Gary Marble
Gary, We thank you for the review. Regardless, of how much time we spend at your home to fix your problem there must be some type of charge for coming to your home unless it is a free estimate. Each technician can see five customers a day. Most companies charge much more than this just to show up to your home with no work included
Product:
Buffalo, NY
I had a broken cable and Ryan did a great job. He was running late due to an involved job before me but, he called me to explain. His communication was excellent and when he arrived he did the repair, explained everything in detail and was on his way. I would definitely use Precision again.
- Wendy Kunkemoeller
Product:
Clarence, NY
Very polite, on time and professional. Was unsure as to what the problem was and ended up getting confirmation from someone on the phone. Problem was resolved. Thank you I loved that I saw pictures of the various technicians so I knew who to expect at my door. Great business practice.
- Sandra Norwood
Product:
Buffalo, NY
Outstanding and responsive service.
- John Condren
Product:
East Amherst, NY
I noticed in your advertising that your technicians carry all sizes of garage door springs on their trucks. I was not interested in getting an estimate, then waiting on a return visit for the actual repair. The technician was knowledgeable and explained the repair process and price in detail before repairing my garage door springs. Thank you!
- Lori Farmer
Product:
Lancaster, NY
Outstanding customer service skills. Very knowledgeable explained all clearly
- Francisco Colon
Product:
Elma Center, NY
He presented himself very well. He was very honest and truthful
- J Lang
Product:
Buffalo, NY
The technician was prompt, appears to have a done a good job and was very good about explaining my options and what he was doing. He was also very professional and polite. I will need to call the office later though because it appears there was an oversight and he forgot to leave the owners manual and warranty information with me.
- David Mintzer
Service Provided:
Product:
Technician: Bob D
Amherst, NY
Had some issues regarding paperwork resolved them now much satisfied
- Masoor Syed
Product:
Buffalo, NY
Tony did a very efficient job on our broken garage door spring. I was very pleased with the work.
- Jim Morris
Buffalo, NY
Technician was on time. Did the job well and fast. Told me what I needed and what he was doing. Very pleasant person!
- Pamela Allan
Product:
Buffalo, NY
The overall service was done on time and professionally completed. The service technician was courteous and well prepared for the repair.
- Don Pascucci
Buffalo, NY
We called on a Sunday due to your 24 emergency service that was advertised in the yellow pages. Henry arrived about 3 hours later, and installed new cables, as well as advising we purchase new rollers for the door as well.
- Steven Burley
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.
- Charlene Burchfield