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Eric B

Eric B Second Certification
Technician
Reviews: 114
Average: 4.90 stars
Eric B has received 114 reviews, averaging 4.90 Stars:
1 2 3 4 5

Eric B's Bio:

I currently reside in the city of Buffalo. I originally saw myself in the field of social work and after graduating college I realized it wasn't for me. It was then I ventured out to see what else this area has to offer. It seems I have found my calling working in construction. I especially like to help people anyway I can. I am recently married and when not working I prefer to relax or work on my house.

Review:

Erick was the service tech to repair our garage, he did an efficient job and I would highly recommend him to others.

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Service Provided:
Garage Door Repair

Review:

Service was quick and well done

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We called in the morning and by afternoon our garage door was repaired. The service tech Eric was polite, courteous and explained our options in detail before anything was done. We would definitely call Precision again if needed. Definitely five star service.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Eric was awesome. Explained everything step by step and did a great job! Really fast service. Called at 230 and they responded and were done by 5. Thanks!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician Eric Bruton did a great job.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

prompt arrival, gave clear options, performed work in a timely manor. Had to return later in the day for a minor adjustment. Did so, efficiently. Would call them again for additional work.

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Service Provided:
Garage Door Repair

Review:

Scheduling appointment was quick, technician (Eric) was prompt, professional, explained options clearly, appeared to do an excellent job

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Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 05/28/2019
Garage Door Repair
,
Review:

Timing is everything and your response via "chat" on Memorial Weekend was so reassuring - an appointment was scheduled and Eric was here 1st thing after the holiday. I can't thank him enough for not giving up getting the door up on a miserable rainy morning! He replaced parts and I am happy to have safe, easy access to my huge shed.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Great service! My garage cables snapped at 7pm and I was able to get an appointment and fully repaired by 9-am the next morning!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I had a problem that was caused by just bumping the sensor slightly. The company was terrific in taking care of the problem. Thanks, Bill

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Service Provided:
Garage Door Opener Repair

Review:

Eric was the gentleman that repaired my door. He was courteous, professional and didn’t try to oversell me. I will definitely use them again if I have any other issues.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We had a great experience from beginning to end! We used online chat and they were able to send us someone within a few hours. Our technician, Eric, did an excellent job of explaining everything to us. He gave us multiple options, as well. We replaced our garage door opener, sensors, cables, springs, and keypad (everything but the door, pretty much). The service was performed the same day and we’re very pleased with the results!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Eric did a great job GIVE THAT MAN A RAISE

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician came out when expected, so one star! We had a chain that had come loose because two bolts had sheared off at the pulley assembly. The technician kept talking about checking the motor and how it would cost $149.95 an hour to do so. I told him it was NOT a problem with the motor, but rather the chain coming off the pulley. He kept saying he was first going to check the motor. Oh, and, hey! A new motor would cost $500 plus two hours at $149.95/hour to install it. I told him he could leave. Ended up spending $75 for a "service call" for no service because the technician would NOT stop talking about selling me a new motor. i was hoping for his expertise in fixing the existing problem, but... No. It was a sales call, pure and simple.

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A Response from: William Geary

Craig I think there was some confusion because that is not how our pricing works. The bolts that sheared off at the pulley assembly are part of the motor. Needless to say if they are shearing off there is a significant issue. Replacing the bolts is not going to solve the cause of them shearing off. There is no additional charge on top of the motor cost to install the motor. Any work performed outside of the installation of the motor would have a charge.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Excellent service from beginning to end. Called on a Saturday morning, they were at my home by 2pm. Eric (my technician) was polite, efficient, and well versed when taking the time to explain and show us issues!! I would recommend to anyone. And just to clarify, product purchased would not all multiple choices, we went with a package that included spring, rollers, and cables which included a 5 year warranty

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I chose Precision because of the positive reviews I viewed on line. And I wasn’t disappointed. Eric came within an hour of my call for service. He was professional, accessed the problem promptly, listed out the choices for repair, and left me with the decision. I definitely would recommend Precision.

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Service Provided:
Broken Garage Door Spring Repair

Review:

good job. However, I was quoted a price over the phone prior to installation and I also printed a coupon from your website for $ 15 off of a installed garage door opener. Your technician upon consult with your office would not honor the coupon. Otherwise satisfied. Therefore I give you 4 stars out of 5.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Eric was extremely professional considering that he replaced the opener, and virtually all the door hardware in near zero temperatures. I may have been able to purchase elsewhere at a lower price point, but the same day service, and the professionalism are worth whatever premium may have been paid. Very impressed and will not hesitate to recommend.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Yesterday I called Precision at 3:40 and my garage was fixed by 5:00. I can't tell you enough how much I appreciated the fast and friendly service. You guys are the best!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technicians were very knowledgeable and friendly. I highly recommend.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

First off I was impressed that your site gave bios and the rating each technician received. Also the promptness about setting a date for service. Our techs Bob & Eric were very informative about our options,prices and what was involved with each as well of the time frames involved. They also gave us tips about maintenance of our door. I would highly recommend Precision door to my friends & family. Your customer service is above & beyond all others.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My wife heard an advertisement. The sales/technician was very pleasant to work with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I choose your company for several reasons that you advertised, professionally trained technicians, fully insured, same day service and that your trucks are fully stocked with parts to complete a job. I was not disappointed, your technician was very friendly and polite and did a great job, I will refer your company to all of my friends, thank you for a great job.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service person very professional gave a number of options was very informative

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224