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Patrick M

Patrick M Second Certification
Manager
Reviews: 181
Average: 4.90 stars
Drug Test: 9/22/2015
Patrick M has received 181 reviews, averaging 4.90 Stars:
1 2 3 4 5

Patrick M's Bio:

I have been with Precision for over 8 years now and you'll find me handling most door inquiries as well as in the field tending to customers concerns. I was born in Syracuse and raised in Cheektowaga New York. I attended Erie County Community College and then traveled to Florida to provide hurricane relief with FEMA. I just bought my first house and I live with my girlfriend and together we have a beautiful daughter.

Review:

3% of the bill for using a debit card instead of a check or cash is absurb. Very satisfied with the work and the response time.i have used them before and will continue to use them but I wont pay 3% ever again.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
1 2 3 4 5
Date: 09/11/2023
Garage Door Repair
,
Review:

The gentleman that came to analyze and repair our door, was extremely knowledgeable and courteous. We are very pleased, and glad we called Precision.

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Patrick M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Manager: Patrick M
1 2 3 4 5
Date: 07/18/2023
Garage Door Repair
,
Review:

cannot ask for better service and tech was outstading!

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

My experience with Precision Doors failed in comparison to any of the other three estimates I received. First did not show me what would be done, just took down information on his laptop. All others went through work to be done. When I asked the price he told me it would be 1700.00 and with the 200.00 valuepak coupon would bring it down to 1500.00. I asked if I paid cash would it lower the cost. Said they accept check or money order. I then inquired about using my Visa card, he said if I did there would be an additional 3.00% added. All others accepted credit card with no additional fee. The invoice I received started with a 1775.00 price and balance of 1632.91. He took off the 200.00, but added a 53.25 electronic processing fee. Not sure what that even is and never mentioned in speaking with technician Pat. All other company estimates were lower and exactly as discussed with no other fees. My neighbor was with me so there was no mistaking the 1500.00 total estimate is what I was told.

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A Response from: William Geary

Hi Patti, I'm so sorry you weren't happy with your experience with Pat. It sounds like there was a lot of confusion. All of our estimates include a processing fee for credit card or financed invoices. This is removed should you pay with cash or check. That would bring the total to the $1500. We also have a price match guarantee. We will be any written estimate by 5% should you find a similar product for the a lower price.

Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

Picked out a new garage door for my house. It is going to look great when installed

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

Called for a quote and Patrick was out the very next day! He explained options thoroughly and had us a quote within the hour!

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

I chose this business because I bought my house a year ago and noticed that you were the place tha installed the door. Since I needed a repair I went with you since I thought you would have the parts to repair it. The tech that was sent out was very knowledgeable and clearly explained the work that was needed.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Only issue I have is that I had a few different estimates done and precision was the highest of all them! I can go to Hamburg Overhead and get two doors for the price of on with what Precision quoted me.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Manager: Patrick M
Review:

U folks were extremely higher than the other computers. I think you are taking advantage of seniors. If u were close I may have called u.

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

Patrick was very professional.. answered all questions walked us through every step of the way... showed us what it would look like before and after!!

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Patrick M Service Provided:
Install Garage Doors

Product:
Opener

Manager: Patrick M
Review:

My technician was wonderful. He remembered me and my home from being here before. Your guys are the best!!!

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Prompted by a broken spring and a desire to replace my garage door, Precision is one of three companies I called for a quote. One gave me numbers over the phone, but their tech cannot visit until Monday (today is Thursday). The other will call me next week to schedule a time. A tech from Precision extended his day to visit me less than two hours after calling. He was candid and very knowledgeable. While this visit was only a quote, my first impression is very good.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Manager: Patrick M
Review:

Pat M did an awesome job repairing our garage door. He was on time, courteous and professional. He took the time to explain the servicing that was done to the door and completed the job quickly. I highly recommend Pat and Precision to any one who is is need of garage door service, repairs or installation.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Boris came out to give us an estimate for a new garage door. He was professional and most helpful. We ordered a new door but we had to have our current door repaired. Boris took care of scheduling Pat to come out the next day. Pat came out to repair the door and he was very nice. Pat repaired the door so we can use it while we are waiting for our new door. I selected Precision because of the selection your company offers.

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Manager: Patrick M
Review:

I am pleasantly surprised by the professionalism and courtesy of your employees. Pat Murrett temporarily fixed my old garage door until my new Precision door is in installed. I received both a call and a text letting me know that Pat was on his way. I enjoy watching someone work who knows exactly what he is doing and does it with a smile. You can tell that Pat is a people person and enjoys what he does and he did a great job in no time at all! After my initial experience with Precision, I am looking forward to getting my new door installed by your friendly and competent crew.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Patrick was personable and consultative when showing me options for new doors. Currently, I am doing a complete remodel, so the purchase will be put off until that is completed. In the meantime he fixed my old door which was jammed, in under 20 minutes. It is such a relief to be able to use that door with contractors coming and going. Thank you Patrick!

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
1 2 3 4 5
Date: 10/15/2020
Install Garage Doors
,
Review:

Right now we can only comment on the sales tech that visited with us this morning. Pat was punctual. He was very thorough and did his preliminary measuring quickly. Upon sitting down to discuss the various options with us he was knowledgeable and well spoken. It was a pleasure to have him describe the options. We cannot comment on the installation crew at this time. Tell Pat he did a good job.

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Patrick M Service Provided:
Install Garage Doors

Manager: Patrick M
Review:

We used them last year to fix our door. They were very professional and honest. We ordered our new door today.

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Patrick M Service Provided:
Garage Door Repair

Product:
Garage Doors

Manager: Patrick M
Review:

I just needed a couple little breads put into the outside molding because they were missing. It's a new door that was installed in December. Pat came and did it in 15 minutes and was done thank you

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Prompt courteous service and outstanding use of technology. Everything can essentially be facilitated from your laptop.

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Patrick M Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Manager: Patrick M
Review:

Pleasant sales person,not pushy

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

I requested a quote on a garage door and opener replacement. Pat and Dan came out and were very helpful in answering all the questions I had on the products to be provided and the installation procedure. I was completely satisfied on this part of the purchase process.

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Patrick M Service Provided:
Install Garage Doors

Manager: Patrick M
Review:

Measurements were taken for a new garage door. An estimate was determined and I placed a deposit for a new garage door and installation.

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Patrick M Service Provided:
Install Garage Doors

Manager: Patrick M
Review:

Hesitated to respond a bit to ensure that garage door would keep working past a few days. So good, so far. Patrick was great; worked quickly and efficiently. The non-response to remotes, and keypad problem does seem to have been fixed. Kudos. Dave

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Patrick M Service Provided:
Garage Door Opener Repair

Manager: Patrick M
Review:

The service from Precision is great. The appointment was easy to make, and they were here exactly when they said they would be. Overall excellent experience.

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Patrick M Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Manager: Patrick M
Review:

Had patrick m. Out for an estimate earlier this month. Very professional and courteous. Haven’t decided to do the work yet but the first step of dealing with the estimator was a good start.

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Patrick M Service Provided:
Install Garage Doors

Manager: Patrick M
Review:

Door installed 9 months ago, wouldn't open, tech came and made adjustment and now working fine.He was courteous and knowledgeable.AAA+.

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Patrick M Service Provided:
Garage Door Repair

Manager: Patrick M
Review:

Both visits (estimate & installation) were great. Techs were professional, explained everything and did a great job on the install. Door is beautiful and extremely quiet (we have to check to actually see if it opens/closes!) Great job guys!

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

Needed to replace my 20 year old garage door after it froze to the ground and called Precision Door. The technician made a temporary fix (at no charge) while my door was being manufactured. The tech that installed to door was efficient and friendly. We did have an issue with my old sensors, but they replaced them at no charge and my door is now functioning perfectly. Thanks!

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Patrick M Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Patrick M
Review:

I wish to compliment you on your wonderful repairmen. They were so courteous and professional. They explained just what the problem was and repaired it in a hurry. Also was so pleased with how fast you responded to repair it. I would recommend you to anyone needing help with their garage door. Thanks again.

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Patrick M Service Provided:
Garage Door Repair

Product:
Cables

Manager: Patrick M
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Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224