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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2002 reviews, averaging 4.92 Stars:
East Amherst, NY
Product:
Buffalo, NY
For starters; I'd like to thank Mark C. who initially showed us the new garage door, and the prices, and also Matt & Jay who installed the garage door. They all did a great job, and it looks great ! The ONLY problem that I have, is that the upper seal, on the outside of the garage door, looks used. I tried to clean it with detergent; and it removed a little of the stains, but it still looks like it was taken from another garage door. It looks both dirty & greasy. Other than that; everything looks great ! If you have any other questions; you can call me at home. They also did a fantastic job of cleaning up everything when they left. 5 stars plus !
- Bob Wilson
Hamburg, NY
as a resident of hamburg,when my cable snapped, my first thought was to call Hamburg overhead...monday12/31...they were closed for the holiday....saw Precision ad in yellow pages....lucky me.....service was excellent....showed up in a couple hours...collin was very professionial, answered all my questions, and did an excellent repair job. When i eventually order a new door.....Precision will get my business!
- Edward Busha
Product:
Buffalo, NY
We are extremely pleased with our new garage door and opener. The technician was prompt, courteous, meticulous and did a great job. We highly recommend Precision Door. 5 stars from our first meeting to end!
- Sharon
Product:
Tonawanda, NY
Yesterday I called Precision at 3:40 and my garage was fixed by 5:00. I can't tell you enough how much I appreciated the fast and friendly service. You guys are the best!
- Lisa Boyle
Product:
Buffalo, NY
Mike H was punctual and knowledgeable. Mike provided and assessment and solution to our garage door problem. His work was meticulous and precise - staying well after 5pm to complete the task. When the work was completed, Mike took the time to review what he had done and made sure that I was satisfied with the results. I strongly recommend Mike H and Precision Door.
- Ken Szefler
Product:
Lancaster, NY
The Door that Precision installed turned out beautifully. Delivery and installation took 5 weeks from ordering which is not bad. Installation took less than 4 hours which I thought was reasonable.
- Randall Meidenbauer
Product:
Buffalo, NY
Our opener broke late one afternoon, I called Precision Door Service and they arranged for a service team to come to our house within 90 minutes. They offered several options for repair of replace. As unit was over 15 years old I opted for mid-range replace. Opener was much quieter than old unit and technician suggested that new rollers would help even more to reduce noise and ensure efficient operation of new opener. I can barely hear the door open now. Work was completed within 60 minutes. Very satisfied with job and especially with Mario, our technician.
- Les Bailey
Product:
Grand Island, NY
Technicians were very knowledgeable and friendly. I highly recommend.
- Christopher Golinski
Product:
Akron, NY
First off I was impressed that your site gave bios and the rating each technician received. Also the promptness about setting a date for service. Our techs Bob & Eric were very informative about our options,prices and what was involved with each as well of the time frames involved. They also gave us tips about maintenance of our door. I would highly recommend Precision door to my friends & family. Your customer service is above & beyond all others.
- Philip Wittman
Product:
Niagara Falls, NY
THE SERVICE PROVIDED BY YOUR TECHNICIAN IS VERY KNOWLEDGEABLE. He done a excellent job. I'm happy with his wodk..Thanh you VERY much ..
- Carl Sterzinger
Lockport, NY
Very professional and same day service. I would call them for other services as the need arises.
- P. Kucharski
Product:
Depew, NY
Rob was amazing. We can’t say enough great things about him personally and about the service of this company. We called with an urgent issue and they sent someone right out that afternoon/evening. Rob called when he was in his way and came well within the window they gave us . He was friendly and ridiculously knowledgeable about what was needed. He didn’t try to upsell us and we were comfortable right away that we were being taken care of by the right person and company. After we settled on a plan, he got right to work and had our repair completed in a timely and efficient manner. He explained everything thoroughly and we felt confident that we understood the work he’d done and how we needed to maintain the door going forward. After telling us over and over to let him know if we needed anything to make sure we were happy with our door, he wished us a happy holiday. What a great person. And what great service. Our door works well and it’s good to know we have a strong company and a guarantee to back up the investment we made.
- Kate and Jeff
Hamburg, NY
Fast and reliable service. The installer Micheal was prompt and answered any questions I had.
- Chris Broadbent
Buffalo, NY
Mike the service person was very nice, explained every thing that he would be performing went about his work. I would recommend your company to my friends.
- Frank Ralabate
Product:
Buffalo, NY
Service was quick and timely. Got door opened within minutes. Mario showed up within time frame that was given. Gave great advice about what to do if this happens again and options. Praise mario
- Nick Locicero
Buffalo, NY
Exceptional service, from Patrick and your team , a pleasure to do business with Precision Overhead Door Service .
- John Vallance
Buffalo, NY
I have used Precision in the past and was satisfied with their service. I recently had a problem with my garage door not closing properly and had a serviceman come out. The wire for the pulley had come off and got twisted. This was probably something I could have easily done myself if I was handy. The serviceman was literally here 5 minutes. I was charged the full price of a service charge, 80 some dollars with tax. I believe a good business practice would have been to have been comped for this very minor repair, or at least to have been given some type of discount. I will think twice before using Precision again in the future.
- Bob Insana
Lockport, NY
Ryan did a first class job very neat and professional would not use anyone else. Work area was spotless when he finished and went above and beyond would highly recommend Precision to any one in need of garage door replacement or repairs.
- Paul Trinkwalder
North Evans, NY
Bought a new garage door, and opener. Both items are a nice quality product and work well. The installers were very professional and good craftsmen. The finished product looks great and works very well.
- Richard Shriber
Product:
Angola, NY
Because of the awesome quality and warranty you give to your product and good pricing. Colin was a great representative of your company. He was very knowledgeable and curtious. Unfortunately we had to purchase from "Brand X" because they could install in 2-3 weeks. Probably be calling you to replace this door in a few years. Sorry the 4-6weeks out didn't work for us. Merry Christmas and Happy New Year. Jim and Carolyn Grassmick
- Jim Grassmick
Lancaster, NY
Mario was very courteous and on time, replaced my broken spring fast. gave me a quote on a new door which I asked for, just don't have the cash at this time. Very happy.
- Paul Young
Product:
Buffalo, NY
Good technicians, great door, I need to call the office ask for help to connect car remote control with garage door, technicians did my work do not know how.
- Liang Fan
Product:
Buffalo, NY
Mark was fantastic! Took time to explain everything and all our options. We needed a new garage motor and he helped us make the right choice! We always use precision and with guys like Mark we will continue to do so!!
- Lindsey Bryant
Product:
Alden, NY
Same day service..came when they said they would arrive....fixed problem in minutes!! Nice guy.
- Jan Hastreiter
Buffalo, NY
I was impressed that the salesman was very polite in front of my wife. That was necessary to me.
- William Weymouth
Product:
Hamburg, NY
Garage door opener and remote installed, instructions provided. Mark was businesslike, friendly and efficient. Excellent overall experienced. Thanks Mark.
- William Meetze
Product:
Buffalo, NY
I called today because my spring was broken on garage door. We want to purchase a new door since original door is 50 plus years old. Mark was very courteous and professional. Gave us a price on a new door and repaired our old door until the new door is installed. We were very happy with the quick and efficient service Mark gave.
- Patricia Lawrence
Product:
Tonawanda, NY
very fast and professional installation
- Ken Grabrowski
Product:
Buffalo, NY
The installation crew was excellent and for the most part did a great job. The outside touch pad is a little flimsy. Not sure if it was mounted correctly or needs to be tightened. The only complaint I have is when I called to have a new Garage Door Opener installed, I specifically asked for the Liftmaster Elite 8550 and new neoprene /sealed bearing rollers. I was told they had everything in stock. I specifically asked if everything would be on the truck when they arrived and I was told yes they would have everything. Well, when they arrived I was told it was the Liftmaster Elite 8550 was not on the truck and there were none in stock. They had three in stock but they are now gone. They did have the rollers I wanted. So, I had to settle for another manufacturer, Linear. I chose the Liftmaster Elite because I wanted a battery backup. The one installed does not have that feature. The installation crew said that the Linear would be coming out with one that has a battery backup. I think Precision should add that feature to my opener at either no cost or at their cost. When I called and was told they had a Liftmaster Elite in stock, why didn't someone put one aside for me. I would have given a higher rating but their customer service is not what I expected and this issue should have never happened.
- Frank Laurendi
I'm sorry about that Frank. That should have been on the truck. It was also in the tech notes that he should have that to install.
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Prompt, courteous and very efficient!
- Margaret Dennison