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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2002 reviews, averaging 4.92 Stars:
Tonawanda, NY
Product:
Grand Island, NY
Robert D is the best! Able to get my door open and took measurements for the replacement door I need. Friendly, knowledgeable, nice guy.
- Elizabether Liner
Buffalo, NY
Service was outstanding !!!!!!!
- Gordy Gronkowski
Elma Center, NY
Thought the repair performed was expensive.service was good and taken care of quickly though.
- Marty Solecki
Product:
Technician: Bob D
Buffalo, NY
I was quite pleased....Mike was very efficient, friendly, and courteous. He explained everything he needed to do for me. I WILL tell everyone I know to call Precision if they have a problem with their garage door....thanks again for coming the same day and finishing the job the same day....I am very happy.....
- Donna M.
Product:
North Tonawanda, NY
Precision had previously serviced my garage door in 2011 and provided a lifetime warrant for their services. A tension spring broke yesterday so I called Precision again to repair the tension spring. Pat showed up on time, replaced the tensions springs and cables and ensured everything was aligned properly. Pat was very professional and courteous and should be commended for his service. Thank you precision and I would definitely recommend you to others.
- Tim Dowell
Buffalo, NY
When we woke up in the morning to a broken garage door I went to Google and your company came up first. I was very impressed with your reviews so I called. The service rep that took my call was very professional answered my questions and made me feel very at ease. The tech then called me hours before he was to arrive as he was running early, answered all my questions knowing I wasn't going to be home. Once he arrived he assessed the situation and gave me 3 options. I chose the best one that I thought was the best suggestion from the tech and the tech also felt good about my choice. He finished the job in under an hour called me and went over everything and I came home to a completely clean-up garage mess. I was extremely happy with your company, your service, your tech, and your prices.
- Christina Biondolillo
Product:
Tonawanda, NY
Great experience. Serviceman came within an hour after I called. Serviceman was friendly, knowledgeable, and did a quality job. I was surprised in how quiet the new opener runs
- Michael Reindolt
Product:
Grand Island, NY
Well done. Called to ask if they could come earlier. Much needed as my car was held hostage. The salesman presented the options and costs. He was efficient and completed the job in stated time and everything cleaned up. Difficult task as my car didn't allow a lot of working space. Price was stated and I agreed but price was still high.
- Charlene Burchfield
Product:
Lancaster, NY
Sam was a fantastic technician. He was on time, responsible, knowledgeable, and more than professional. He gave an assessment of our mechanics (springs, rollers, cables, bearings, panels, and photo eyes) and made excellent and informed recommendations. After giving us those options, we chose which route would be best, and we elected to replace much of our mechanics and buy a new opener. He had all equipment with him, and he installed everything right on the spot. He was always cheerful even though, given the amount of work we asked him to do, he was here well past 8:00PM. Not only that, but Same explained all warranties associated with all products, and as an aside, this company STANDS BY it's work. I will recommend this company, and specifically Sam to anyone who asks me. Sam is a credit to himself, Precision Door, and to the service industry as a whole. Overall we couldn't be happier with the craftsmanship, professionalism, and customer service we received. Money well spent.
- Matt Pendrak
Product:
Tonawanda, NY
Very quick service professionals explained all my options would definitely recommend service
- Edward Miller
Buffalo, NY
Garage door end cable snapped die to rusting, and door swung and twisted opposite end track. Found website with 5 star rating and 24 hour service. Called # and operator was very courteous and placed us on schedule for early next morning. Technician arrived and assessed situation and offered 3 options with respective costs. Work completed within prescribed time frame and door operates smoother and quieter than before. Very satisfied!
- Gerhard Paluca
Product:
Alden, NY
Of course it was just installed, but looks and works great. Performs better than I expected. We had a new garage door and the remote installed.
- Carol &paul Krajewski
East Amherst, NY
Technician, Mike, was great. Service was prompt and efficient. Everything was thoroughly explained and professionally handled. Five stars all around!!
- Dale Hawkins
Product:
Hamburg, NY
Love my new door and opener! Very good install. 5+ stars!
- Mary Holdridge
Buffalo, NY
Outstanding knowledge and service. Technician was courteous and professional as well.
- Justin Fadem
Product:
Buffalo, NY
Sam did an excellent job. The logic board went on my liftmaster opener and Sam diagnosed the problem in an efficient manner. He did not try to sell me a new opener, but rather I inquired as to the lifespan of a typical opener and we discussed my options. I decided to order a new opener through Precision and am very satisfied with my decision as well as the service provided by Sam and the entire team at Precision. Thanks!
- David Jarvis
Product:
Buffalo, NY
Pat was very good. He was on time, took 1 1/2 hour to complete the 3 doors.very nice and communicated with me. The only thing I have to say is the price was a little high, and on page 2 of the invoice that is not my initials. Thank you.
- Mary ann Lipira
These are electronic signatures and initials that you or whomever digitally signed with your finger upon completion of payment of work. So yes, the penmanship is not great, but they are your initials.
Buffalo, NY
We called, they came within two hours and are door was operational!! Thank-You!!
- Patty Daddario
Elma Center, NY
my technician Mike was very professional and thorough on a recent service call.
- Steve Savorito
Buffalo, NY
Precision gets 5-stars! I accidentally had a run-in with my garage door and the garage door won. Within seconds of my call with the friendly customer service representative, Karen, a dispatch call was made to the technician and Mark, the technician and installer was calling me to say he was on his way. Now THAT is customer service! I couldn't even dry my tears fast enough before he was at my home. Not only was the repair reasonable but his professionalism and caring customer service made me feel better about my silly accident. If it's customer service, quality and a good price you're looking for, Precision is the way to go! Great job all around!
- Paulette Miklas
Product:
Lockport, NY
The technician Sam was very proficient and explained the new system as compared to the old system that we had. Very satisfied with the service provided by Sam and we can surely recommend your company to our neighbors! Thank you for finishing the job in a timely and professional manner. Efren Gancena
- Efren Gancena
Product:
Depew, NY
most professional & knowledgable ever. finally done right. very good guarantee.
- Michael B.
Product:
Buffalo, NY
Sam was our technician and we couldn't have been more pleased. He was fantastic. The spring on our garage door had broken and we were told the technician would arrive between 12pm-4pm. Sam called at 10:40am to say he was on his way! When he arrived he assessed the problem and presented us with our options. He was very thorough in explaining the operation of the door and presented us with three options. At no time did we feel pressured or hurried and he thoroughly answered all of our questions. We bought the house 5 months ago and the door was contractor grade and already had significant rust at the bottom and really should have two springs instead of just the one it had. After being presented the repair options, I asked Same out of curiosity what it would cost to replace everything. Sam's job is to repair doors but he did a terrific job of going over the replacement options with us as well. This guy knows his stuff and could easily sell doors as well as repair them. Precision, I hope you are reading this because this guy deserves a raise or at least commission on our door!! It was in our best interest to just do a total replacement because of the shape our existing door was in. Sam processed our whole order and still repaired our door for us so that we would have it's function while we wait for the new door to arrive and be installed!! Some other company simply could have said that we would have to live with the broken door until the new one arrived. Not Precision! They included it in the purchase price of the new door and will just take the parts back when the new one was installed. Sam's completed the work with great ease and speed. He is truly an asset to this company and we will tell anyone who needs garage door work to call Precision and ask for him.
- Scott Piotrowski
Product:
East Aurora, NY
Quick response to service request. Prompt, courteous. Would recommend
- Paul Borowiak
Product:
Orchard Park, NY
5 star rating. Great tech. Knowledgeable and fair friendly. Knew his craft. Well done!!
- Jim Sabio
Product:
Buffalo, NY
Prompt satisfactory service
- Bill Curry
Lancaster, NY
Estimate for a shed door opener in a couple of weeks. The technician was very friendly and helpful.
- Mark Reed
Buffalo, NY
Mark was amazing. I had locked myself out of the garage. It was 4:30pm and Mark was at my house by 6:40 pm. He was kind, knowledgeable and very helpful. Thank you.
- Amanda Cryan
Product:
Buffalo, NY
Mark was on time and very professional and I was very happy with him fixing my mother's garage door. I am building a new home and will like to use him and your company on my new build
- Dan Wells
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Wonderful service! Tech was here within 1/2 hour of requesting service. Mike H was very courteous and knowledgeable. Highly recommend precision door repair to others!
- Leanne Giaccotto