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about Precision Garage Door
Precision Garage Door of Buffalo NYhas received 2039 reviews, averaging 4.92 Stars:
Clarence, NY
Lockport, NY
on time and professional.......nice guy
- Mark LaPort
Product:
Buffalo, NY
Suffice it to say you're great and I'd use you again in a heartbeat.
- Ellen Horst
Product:
Buffalo, NY
Service was excellent. He arrived promptly as requested and completed required work. Thank you. 5 stars
- Stan Nowak
Product:
Buffalo, NY
They arrived earlier than expected. The technician did a excellent job while our garage was about 2 degrees. The price was fair and the job was quality. We are very satisfied and would not hesitate to call them again.
- LeRoy Goss
Product:
Tonawanda, NY
Technician Mike Holbok arrived within 2 hours of my first call to Precision. He explained everything about the new opener after first asking my needs. The work was performed perfectly , Mike was polite and cleaned up after himself, including taking away my old opener! 5 stars for sure!
- Margaret Witkowski
Product:
Lancaster, NY
Prompt,Professional,Excellent service ! Totally satisfied. Would highly recommend!
- Ronald Martzolf
Buffalo, NY
A+++
- Mark M
Product:
Angola, NY
I was very pleased with the service received from your company. Your service representative was very professional and did an excellent job.
- Susan Majika
Hamburg, NY
Very impressed with Robert - was very thorough - answered all our questions at the time and was very patient. We should make our decision this weekend when our son is in town. We are planning a new garage door and garage door opener. Tku
- Joyce and Sal Giolando
Product:
Buffalo, NY
Within an hour of contacting Precision, the technician return my call and arrived shortly after. He quickly evaluated the problem, informed me of the status and was about repairing the problem. He was knowledgeable, quick, courteous and efficient. My compliments to you and your company.
- Gerald Krzesinski
Product:
Buffalo, NY
My experience with Precision has been nothing but positive. From your very helpful office staff, to Mike, who came to my home on very short notice to service my door, to Ryan, who installed the new door. All were very polite and competent and did their work with care and, as your name states - precision. Thank you
- Beatrice Engler
Product:
Buffalo, NY
Our garage door decided to break on the closest day of the year. In calling places for repairs (especially on a Sunday), Precision answered their phones. I explained the problem and they said they would be out about noon the next day. They called and were there at 10am. Told me the problems, gave me a price and fixed it within 1 1/2 hr. Talked about a new door, and will take amount of repair bill off door and installation. Great job
- John Steigler
Buffalo, NY
Quick response time - Appreciated getting e-mail with picture of technician who would be doing work before he arrived. Technician was great. Did the job quickly and efficiently! Would recommend your company to anyone.
- Sylvia Woods
Product:
Buffalo, NY
A cable snapped on my garage door in the middle of January (of course). I called Precision and Patrick came out that afternoon. He was very knowlegeable and his estimates turned out to be right on target. I was going to wait for another estimate, but was glad I didn't when the other company did not get back to me for several days. Bill was on the installation team during the chilling weather. They were delayed , but he had called to tell me and they did finish the job on schedule. They even did a little patch up work on my wall, which I greatly appreciated. Overall, the product and service were refreshingly superb for a situation that I was not looking forward to. Thank you Precision!
- Ken Roehner
Buffalo, NY
Service was polite, reliable and timely.
- Janice Freidman
Product:
Buffalo, NY
Due to unfortunate circumstances related to Williamsville's deep freeze, I found your company when my garage door was completely engulfed in ice damaging the cables, rollers and spring and making the door inoperable. The technician dispatched to me was Pat Murrett who I immediately bonded with! He was sympathetic to my crisis but very knowledgeable and respectful (taking his dirty boots off to walk through my house to the garage). He assessed the situation and due to the extreme ice he was unable to do the job yesterday. The ice on the building first needed to be removed! He came back today, exactly as planned and put my garage door back together even better than it originally was. While this job was certainly not in my budget I feel that Pat gave me my money's worth including a lifetime warranty on the work and parts. I would highly recommend Precision for their customer service ethics and their ability to select talented, knowledgeable technicians to back up their standards. Brian came with Pat today who was shadowing him as an employee trainee and he also fit the Precision image perfectly! Very exceptional young men! With gratitude.... ~carol
- Carol Borrello
Depew, NY
Called on Sunday, got service call first thing Monday A.M. Mike was amazing, friendly, courteous, & explained all aspects to me in away that I understood. He repaired the cables in a very timely manner. Kutos to Mike. Thank You !!
- John Tokarski
Product:
Tonawanda, NY
Bill called me in the morning and let me know what time he would be here. Arrived exactly on time, asked me if I had any questions and went straight to work. Yesterday was probably one on the coldest days this winter so far and not a single complain form Bill or Brian about it. The guys installed two single garage doors on my old garage, one with remote and one without. They were courteous, hardworking and did a fantastic job on this install. Bill walked me thru all the items I needed to know once he was done and they even removed and disposed of the old wooden doors they replaced. I wish every service experience was like this one! Thanks again guys, great job.
- Richard Andrew
Product:
Buffalo, NY
We are pleased to give Robert D. and the job he performed today, 5 stars. The effort to arrive at our home, on this 4 degree morning, to provide us w/an estimate is worthy of an extra star. We were very appreciative of his explanation of the varied ways this door could be repaired. He gave us the prices and the lifetime warranty available, where we could choose. As a result, Robert had the job completed within the next 60 minutes. Through these tough weather days, here in WNY, it is a great relief to have this door repaired so efficiently. Thank You again to Robert D. for helping us so quickly.
- Kathy Danahy
Buffalo, NY
Great customer service!! Service tech came out within 1 hour of my call to request repair service. Thank you,
- Kizzy Davis
Product:
Buffalo, NY
This is the second time I have used Precision. The spring broke on my garage door this time last time it was the opener.Both times the service technicians have provided prompt, professional same day service.
- Melanie Neureuther
Product:
Buffalo, NY
Professional,timely service as usual. Knowledgeable employee. Pleasure doing business with the company. Service is outstanding.
- Pat Dommer
Product:
Lancaster, NY
Terrific company. With hard working persons. Were on time, courteous and did a great job. Would deffinetly use them again.
- Henry Pawlowski
Product:
Buffalo, NY
While there were several delays getting the correct doors, it was well worth waiting. Bill was our installer and we could not ask for someone to be so pleasant and technically competent. We had two single doors installed and they look beautiful and work very smoothly. I am pleased that we chose Precision and would call them if we ever needed service. We will recommend Precision to our friends.
- Warren Thomas
Warren, I personally apologize for the delays. I appreciate you being so understanding and am glad everything worked out.
Buffalo, NY
I called Precision to have them double-check the garage door work that I had done by another local garage door company. Within 4 hours of my call to Precision, Pat M. called to let me know he when he expected to arrive. When he arrived he answered all my questions and said that the door was working well and that he didn't see anything that needed addressing immediately. There was no pressure selling at all. The difference between the poor customer service of the other company and Pat's professionalism was night and day. It's also nice to know that I can call Precision day or night for any garage door repair needs we have in the future.
- JEFF SWALUK
Buffalo, NY
It was a good job.
- Yelena Myasnikova
Product:
Hamburg, NY
Service was excellent. My technician, Mike, was outstanding. He explained everything he was going to do and why I needed it done. The job involved installing a new opener and spring and I am very pleased with the outcome.
- Sandy Luedke
Product:
Depew, NY
The service technician was very polite and knowledgeable. He corrected my problem to my relief and full satisfaction! Thank you so much.
- James Lengel
Product:
Grand Island, NY
I needed new cables and my torsion springs rewound. Precision's same day service was super convenient. The technician arrived on time and was friendly, courteous and did a great job. I would give a 4-star rating based on that alone. However, my 1-star rating is because of the ridiculous cost of my repair Precision charged for the two new cables! That is OUTRAGEOUS considering you can buy a pair of cables yourself for a FRACTION of that cost.
- Michael Rizzo
Mike, I am sorry you weren't happy with the price of the cables. The price we charged was $149. If you would like to discuss the price further, feel free to call us.
Product:
(716) 262-9696
(716) 262-9696(716) 508-4809
(716) 508-4809(716) 608-4491
(716) 608-4491(716) 817-5558
(716) 817-5558(716) 989-4215
(716) 989-4215(716) 402-5358
(716) 402-5358(716) 531-4518
(716) 531-4518(716) 608-4852
(716) 608-4852
Excellent job, quick and friendly. I would highly recommend.
- William Scott