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Read what people are saying
about Precision Garage Door

Precision Garage Door of Buffalo NY
has received 2080 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an outstanding customer experience and would definitely rate it at 5+ stars. The weather was awful and our technician Robert went above and beyond to fix an old garage door that seemed hopelessly jammed shut. He made sure that the car inside was not damaged during the repair and was so patient with a fix for a very difficult problem. Great job!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Robert was a pleasure to work with and I'm very, very happy with the work he did today, and look forward to having him back when the new garage door comes in! Robert was also a very pleasant, personable person. Thank you!

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very unsatisfied with the work. Still don't have my issue resolved. When I call for service the gentleman that comes insists it's a problem with garage door opener. Which is not the case, sorry a garage door opener does not cause an uneven door.

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A Response from: William Geary

April, I apologize for the inconvenience. It was a pleasure meeting you and your husband this week. You do have a problem with your opener, but that is not what is causing your problem. After using a level on your door it is perfectly level, but I have discovered a different issue. We will have Ryan out on Monday afternoon to make the proper adjustments to your door so it doesn't get stuck like it has been. Thank you for your business and have a Happy Thanksgiving.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service. Prompt response to emergency call. Decided to replace old door and found the service technician (Robert D.) to be most knowledgeable and technically expert. The crew installing the new door was extremely efficient and professional. Precision Door is a first rate company that delivers great service and a terrific Made in America product. Highly recommended.

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Bob D Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I came home from several errands and a few minutes after I parked the car in the garage we heard a loud noise. The right side spring on our 16 foot garage door had snapped. I called Precision and the service man was here in just under three hours. He replaced both springs, as I knew he would have to, explained why and after both springs were done he went over every piece of hardware on the door to be sure all were snug and secure. He illustrated how a garage door can be checked for balance, greased fittings as needed, saw the door was moving smoothly and then reattached the garage door opener and checked the chain. Great job in about an hours time, came in uniform, with a well marked truck went over all pricing and cleaned up after. I was very satisfied with his work and ordered two new side trim pieces with weatherproofing as the old ones were quite worn.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent service and very professional

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Patrick M Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After watching a you-tube video and not being able to fix the broken cable on our own, we did a Google search and decided to call Precision. They offered emergency service on a very cold Saturday afternoon. Patrick was very personable, informative, and efficient. He explained his work and what we need to do to keep our system in proper working order. The work area was clean when he left. As it turned out, the you-tube video was part of Precision. We would highly recommend Patrick and Precision.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision seemed pricey compared to others, but I was in no mood to shop around. However my service man was excellent.

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Bob D Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend Precision Overhead Door for all your garage door needs. I was most impressed with Precision from the first meeting. The tech was prompt in coming over to provide an estimate, explaining the openers they stock, recommending the proper opener for my needs,and setting a convenient install date. The tech arrived as expected to install, installed the opener, performed maintenance on the existing door rollers, cleaned up afterwords, and was polite and courteous. I am very happy with the service from Precision Overhead Door.

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks guys. Great service. May need some door replacements in future. Will call you when the time comes.

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Bob D Service Provided:
Garage Door Opener Repair

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Crew was on time, very friendly and did a great job! (shared review)

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our door repaired today by Patrick. He did an excellent job, was very courteous and professional. We had used the company 11 years ago, and they did honor their policy on life warranty parts.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy will call again and recommend

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were at my house within 2 hours. Anthony and Bill were very professional and were more consultants than sales people. My garage door works better than when it was new. They even called me back later that day to make sure everything was satisfactory.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very happy with the experience....the technician was very prompt and courteous and answered all my questions. Would definetly call Precision again if I ever have any problems pertaining to my garage door and/or opener!

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A Response from: Anthony Paruta

Thank You Judy, We appreciate your business. Im glad Anthony did a great Job.

Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a service call for a garage door that wouldn't close. When the technician arrived he said that a ladder I had hanging in the garage was causing the problem. He took down the ladder, but about one out of every ten times I try to close the door, it pops back up and I have to retry.This started a few days after the service call. I had thought the problem was solved. So, I guess I still don't know the cause. I paid the service call and the service provider did oil up a few things at my request, but it seems that there must be more to it. I guess nothing was actually repaired. Would love a follow-up visit

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A Response from: William Geary

We returned to Mrs. Smiths home on June 23rd. The technician, Henry was able to locate the cause of her intermittent problem which we resolved to Mrs. Smiths satisfaction at no additional charge.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for the rapid, courteous, and efficient response to our crippled garage door last week. The work was professionally done. But I am more impressed by your honest recommendation to repair rather than replace the door, which saved me hundreds of dollars. Our thanks to you and Tony. You're our "door guys" now. -Jim

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Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Local company to deal with, very honest and personal

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I cannot say enough nice things about Precision. Our garage door would not close so I called late afternoon and Robert D. was at our house within an hour. From the very friendly person on the phone to Robert's professionalism, I was very impressed and will highly recommend them. If I could I would give you 10 stars! Thank you!

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Bob D Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was the second time I used Precision Overhead Garage door service. Both times I was very happy with the service. My technician was Pat Murrett. He called me the morning that he was scheduled to make sure the time was still ok & then called again when he was on his way. I thought that was very nice. He told me all the repairs he recommended & I felt very confident that he knew his job. I was very happy with the service. My garage door is working great!

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

***** Hi Anthony, I am so impressed with the service your company provided me. It was New Years Eve and I was having problems with my garage door. I called some companies and was told someone could come out in a couple of days. I proceeded to call Precision door expecting more of the same. I almost fell out of my chair when the friendly receptionist told me a technician would be out in a couple of hours! This was New Years Eve in the middle of a snow storm! My garage door was fixed and I was able to make it to the party on time. A couple of days later my garage door wasn't operating very smoothly, and when I called you back you again sent a technician out the same day who repaired the problem swiftly and with quality service! The repairman Rob was very friendly and very helpful, if all of your employee's are like him your company is going to continue to be a success! I love to see an organization that is well run and that emphasizes quality service. Thanks again and good luck to you in all of your future endeavors!

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Service Provided:
Garage Door Opener Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 rating.. The tech was excellent and he was professional and he knew his business....

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on Saturday night, they were there early on Sunday. Tech Pat was very professional and explained everything he was going to do, he was also very quick and courtesous. The door works better then ever. Would give these guy 5 out of 5 stars. Will recommend them to anyone.

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Patrick M Service Provided:
Garage Door Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was surprised to find my garage door opener unable to do its job today. I called your company(Precision Door) at 935 am and was delighted to have a scheduled appointment by 2pm. Your service technician was knowledgeable, honest, thorough and most of all patient. He replaced my damaged opener, worn springs and installed and programmed all devices, including the keypad. Thank you for rescuing me from this unexpected surprise and providing exceptional customer service too!

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When the garage door broke on a Saturday morning trapping my car inside I thought the repair process was going to be long and complicated (finding someone available, ordering parts, scheduling future appointments, missing work, etc.); however, Pat Murrett from Precision was at my house within a couple hours and had the door repaired that afternoon. I was extremely relieved and grateful for the prompt, professional service I received from Precision.

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would absolutely recommend Preciision Door for any and all garage door service needs. Robert recently visited to install a new opener, bearings and a keyless pad. All were installed professionally and with a thorough explanation as to how and why. It's a great idea to have a short bio and picture of the service person. Again. I am totally sold on Precisions sales and service.

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Bob D Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Bob D
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome customer service! Considering I called the day after Christmas, I was pleasantly surprised to get a real person answering the phone. I am even happier that I was able to buy a new door system AND get my old clunker working good til the new door comes in. All this taken care of in about 1:45 minutes! Excellent work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I worked with a very knowledgable and efficient technician. Thanks!

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The spring on my garage door was broken leaving the door stuck down. My son had recommended Precision door to me. My appointment was to meet at my home at 1:00 pm for a quote. As I looked at my watch turned 1:00pm, the truck was in my driveway. Patrick Murrett gave me a quote, told me what the door needed, and preformed above and behond great service.I would recommend Precision door to everyone I know who appreciates quality service. YOU GET THREE 555'S FROM ME

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Patrick M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Commercial: Patrick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was in a jam, had been planning a Christmas party and preparing everything by putting it in my car for the last two days when, the night before, our garage door broke. I have a seminar the in the morning but scheduled a garage door appointment and had my sister in law there. The professional was on time, courteous, and explained it several times as we had multiple people in and out of the house while I was away. He was very knowledgeable and gave me helpful advise on how to keep the garage working and in the best condition.

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Service Provided:
Garage Door Repair

Product:
Springs

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Buffalo Area (716) 262-9696
Hamburg Area (716) 508-4809
Cheektowaga Area (716) 608-4491
Amherst Area (716) 817-5558
Lancaster Area (716) 989-4215
Niagara Falls Area (716) 402-5358
Tonawanda Area (716) 531-4518
East Aurora Area (716) 608-4852
Precision Door Service
Office: (716) 748-8439
2926 Transit Rd
West Seneca, NY 14224
Precision Garage Door Service of Buffalo
Office: 716-202-2124
350 Schenck St.
North Tonawanda, NY 14120